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WCAB Affirms Comp Photocopiers Not Required to be Registered

Photocopy services are required to be registered and bonded under Business and Professions Code sections 22450 and 22455. However section 22451(b) exempts “[a]member of the State Bar or his or her employees, agents, or independent contractors” from the registration requirements. This WCAB en banc case considered a photocopy lien claimant’s contention that it was exempt from being registered and bonded.

Rogelio Cornejo through his attorney Jonathan C. Rosen, Esq., of the JCR Law Group, Inc., filed two Applications for Adjudication of Claim. Both were jointly settled by a compromise and release agreement. As part of the agreement, defendant agreed to “pay, adjust or litigate any and all liens filed according to Labor Code § 4903.5, reserving any and all-defenses, with the WCAB retaining jurisdiction in the event of a dispute.”

Western Imaging Services (WIS) filed a lien claim for “copy service” in one of the cases in the amount of $1,585.56. At the time WIS was not registered and bonded, but was by the time the case was decided. The WCJ disallowed the lien claim of WIS based upon his finding that “Business and Professions Code Section 22451 did not exempt lien claimant Western Imaging Services from registration and bonding pursuant to Sections 22450 and 22455.”

The WCAB reversed in the December 22, 2015 en banc decision of Cornejo v. Younique Cafe, Inc., Zenith Insurance.

The WCAB held that the Business and Professions Code requirements by its own terms does not apply to a lien claimant seeking to recover copy service fees that are medical-legal expenses under Labor Code section 4620(a) when the lien claimant is an agent and/or independent contractor of a member of the State Bar at the time the documents are photocopied.

When a lien claimant makes an unrebutted prima facie showing that it is an agent and/or independent contractor of a member of the State Bar at the time the documents are photocopied, proof of compliance with the registration and bonding provisions of Business and Professions Code sections 22450 and 22455 is not required.

As an “aggrieved party for the first time” the defendant filed a Petition for Reconsideration of the December 22, decision. The defendant’s petition was granted “in order to further study the record and issues.” A number of additional arguments were presented hoping to convince the WCAB to change its opinion. All of the arguments were discussed in the second en banc opinion, however the WCAB affirmed its prior December decision.

Insurance Industry Warns ObamaCare is Not Financially Sustainable

Health insurance companies are amplifying their warnings about the financial sustainability of the ObamaCare marketplaces as they seek approval for premium increases next year.  The Hill reports that , insurers are losing money on their ObamaCare plans at a rapid rate, and some have begun to talk about dropping out of the marketplaces altogether.

While analysts expect the market to stabilize once premiums rise and more young, healthy people sign up, some observers have not ruled out the possibility of a collapse of the market, known in insurance parlance as a “death spiral.”  In the short term, there is a growing likelihood that insurers will push for substantial premium increases.

Insurers have been pounding the drum about problems with ObamaCare pricing. The Blue Cross Blue Shield Association released a widely publicized report last month that said new enrollees under ObamaCare had 22 percent higher medical costs than people who received coverage from employers.

And a report from McKinsey & Company found that in the individual market, which includes the ObamaCare marketplaces, insurers lost money in 41 states in 2014, and were only profitable in 9 states.  

“We continue to have serious concerns about the sustainability of the public exchanges,” Mark Bertolini, the CEO of Aetna, said in February. The Aetna CEO noted concerns about the “risk pool,” which refers to the balance of healthy and sick enrollees in a plan. The makeup of the ObamaCare risk pools has been sicker and costlier than insurers hoped.

“The industry is clearly setting the stage for bigger premium increases in 2017,” said Levitt of the Kaiser Family Foundation.  Insurers will begin filing their proposed premium increases for 2017 soon. State regulators will review those proposals and then can either accept or reject them. “What we’re likely to see is more of a market correction than any kind of death spiral,” Levitt said. “There are enough people enrolled at this point that the market is sustainable. The premiums were just too low.”  

But Dr. Mandy Cohen, the chief operating officer of the Centers for Medicare and Medicaid Services (CMS), said in an interview that there is “absolutely not” a risk of a death spiral or collapse in the ObamaCare marketplaces.  While acknowledging that “companies are needing to adjust” to the new system, she pointed to the 12.7 million people who signed up this year, 5 million of whom were new customers, as a sign of success. “What brings us the most confidence about the long term stability and health of the marketplace is its growth,” Cohen said.

The most prominent insurer eyeing the exits is UnitedHealth, which made waves in November by saying it was considering whether to leave ObamaCare in 2017 because of financial losses. The company last week announced that it is dropping its ObamaCare plans in Arkansas and Georgia, and more states could follow.  

The Department of Health and Human Services argues that the attention on UnitedHealth is overblown, given that the insurer is actually a fairly small player in the marketplaces.  It’s more important to watch what happens with Blue Cross Blue Shield plans, which are the backbone of the ObamaCare marketplaces.

There have been some rumblings of discontent from Blue Cross plans. The plan in New Mexico already dropped off the marketplace there last year after it lost money and state regulators rejected a proposed 51.6 percent premium increase. Now, Blue Cross Blue Shield of North Carolina says that it might drop out of the marketplace because of its losses. Blue Cross of North Carolina CEO Brad Wilson said in an interview that the company had lost $400 million due to its ObamaCare business.  “We’re not alone, and I think that that also is evidence to suggest that there are systemic and fundamental challenges that we all need to have a civilized conversation about,” Wilson said.  He said a key factor in the decision on whether to stay in the market next year will be whether regulators approve whatever premium increase the company ends up proposing so as to try to make up for its losses.  Asked about the risk of a death spiral, Wilson said he is not worried about that happening “tomorrow,” but has concerns if the situation does not change over time.

Feds “Do As I Say – Not Do As I Do” Cybersecurity Policy

Federal and State Regulators Increasingly point fingers at private industries and especially insurance companies and third party administrators for network security breaches. They threaten heavy handed fines for information leaks. But at the end of the day, is it the private or public sector that is losing the cybersecurity battle? An article in Reuters claims that U.S. federal, state and local government agencies rank in last place in cyber security when compared against 17 major private industries, including transportation, retail and healthcare.

The analysis, from venture-backed security risk benchmarking startup SecurityScorecard, measured the relative security health of government and industries across 10 categories, including vulnerability to malware infections, exposure rates of passwords and susceptibility to social engineering, such as an employee using corporate account information on a public social network.

Educations, telecommunications and pharmaceutical industries also ranked low, the report found. Information services, construction, food and technology were among the top performers.

Government agencies have struggled for years to keep pace with malicious hackers and insider threats, a challenge that came into focus after it was disclosed last year that more than 21 million individuals had their sensitive data pilfered during a breach at the Office of Personnel Management. SecurityScorecard said it tracked 35 major data breaches across government from April 2015 to April 2016.

President Barack Obama has made improving cyber defenses a top priority of his remaining year in office. His administration asked Congress to dedicate $19 billion to cyber security in its fiscal 2017 budget proposal, which would include $3.1 billion for technology modernization at various federal agencies. Federal agencies scored most poorly on network security, software patching flaws and malware, according to SecurityScorecard, which said they may be more vulnerable to risk due to their large size.

Of the 600 government entities tracked, NASA performed the worst, the report found. The space exploration agency was vulnerable to email spoofing and malware intrusions, among other weaknesses, according to SecurityScorecard’s analysis.

Other low-performing government organizations included the U.S. Department of State and the information technology systems used by Connecticut, Pennsylvania, Washington and Maricopa County, Arizona.

Government organizations with the strongest security postures included Clark County, Nevada, the U.S. Bureau of Reclamation, and the Hennepin County Library in Minnesota.

California Supreme Court to Review Comp Litigation Nightmare

Early this year the Court of Appeal opened the Pandora’s box of potential litigation against utilization review physicians in the published case of Kirk King v Comppartners, Inc. Now the California Supreme Court granted a Petition to Review the case, potentially leading to an end to this litigation expansion nightmare.

Kirk King suffered anxiety and depression due to chronic back pain resulting from the back injury at work in 2008. In 2011, he was prescribed an anti-anxiety medication known as Klonopin to be provided through Workers’ Compensation. The request for this medication was sent to UR.

Naresh Sharma, M.D, an anesthesiologist who conducted the utilization review determined the drug was unnecessary and decertified it. As a result, Kirk was required to immediately cease taking the Klonopin. Typically, a person withdraws from Klonopin gradually by slowly reducing the dosage. Due to the sudden cessation of Klonopin, King suffered four seizures, resulting in additional physical injuries.

In September 2013 another request for Klonopin was made by the PTP. Ali, a psychiatrist, conducted a second utilization review and also determined Klonopin was medically unnecessary. Neither Sharma nor Ali examined Kirk in-person, and neither warned Kirk of the dangers of an abrupt withdrawal from Klonopin. Sharma and Ali were employees of CompPartners a Workers’ Compensation utilization review company.

King then sued CompPartners, Inc. and Sharma for (1) professional negligence; (2) negligence; (3) intentional infliction of emotional distress; and (4) negligent infliction of emotional distress. Kirk’s wife, Sara King, sued for loss of consortium. The trial court sustained defendants’ demurrer without leave to amend. The Court of Appeal sustained the demurrer but reversed the denial of leave to amend.

CompPartners contended the Labor Code set forth a procedure for objecting to a utilization review decision, and that procedure preempted the Kings’ complaint. The Kings contend the trial court erred in sustaining the demurrer because their causes of action are not preempted by the Workers Compensation Act.

The Court of Appeal said that “To the extent the Kings are faulting Sharma for not communicating a warning to Kirk, their claims are not preempted by the WCA because that warning would be beyond the “medical necessity” determination made by Sharma. To the extent the Kings are faulting Sharma for incorrectly deciding the medical necessity decision because Klonopin was medically necessary until Kirk was weaned, and thus a particular number of pills, e.g., 10, 20, should have been authorized for weaning, the Kings’ claims are preempted by the WCA because the Kings are directly challenging Sharma’s medical necessity determination.”

The decision concluded that the trial court “should have granted the Kings leave to amend because it is possible… that, when more details are provided they could support a conclusion that, under the circumstances, the scope of Sharma’s duty included some form of warning Kirk of or protecting Kirk from the risk of seizures.”

The King case will be the workers’ compensation high profile case for the remainder of the year. The list of Amicus parties already includes many stakeholder organizations such as the California Workers’ Compensation Institute, the California Chamber of Commerce, the California Applicant’s Attorneys Association and more. Workers’ compensation UR and IMR seems to be constantly under attack. The King case provided another opportunity to open the floodgates of litigation against employers, and vendors in the compensation echosphere.

WCIRB Says Industry Finally Reports 2015 Combined Loss Ratio Below 100%

The WCIRB has completed its report on statewide workers’ compensation insurer loss and premium experience through December 31, 2015. The major findings of the report include:

California written premium (gross of deductible credits) for 2015 is approximately $17.6 billion, which is approximately 7% above the written premium reported for 2014.

The projected industry average charged rate per $100 of payroll for policies incepting between July 1, 2015 and December 31, 2015 is $2.86, which is approximately 5% below the average rate charged for the first six months of 2015 and the first decrease in the average charged rate since 2009.

The WCIRB projects total ultimate losses and ALAE for accident year 2015 to be $13.1 billion, which is 5% above the projection for accident year 2014 and 34% above the projection for accident year 2009.

The WCIRB projects an ultimate accident year combined loss and expense ratio of 102% for 2015. Of this ratio, 60% is attributable to the indemnity and medical loss ratio and 42% is attributable to the loss adjustment and other expense ratio. This projection is consistent with the ratio for 2014 and below that of the prior several accident years.

The preliminary calendar year combined loss and expense ratio for 2015 reported by insurers is 99%, which is below the combined ratios for the last several years and is the first year since 2007 with a combined ratio below 100%.

The WCIRB projects indemnity claim frequency for accident year 2015 to be 1% below the frequency for 2014 but approximately 12% above the frequency for 2009. The frequency increases generally experienced over the last five years are largely attributed to increases in cumulative injury claims, late reported indemnity claims, claims involving injuries to multiple body parts, and claims from the Los Angeles area.

The WCIRB projects the average cost (or “severity”) of a 2015 indemnity claim to be approximately $85,000, which is approximately 3% higher than the projected severity for 2014 and approximately 6% higher than that for 2013.

Orange County Contractor Faces 49 Years in Comp Fraud Case

Five defendants were arraigned in Orange County for committing over $635,000 in tax and insurance fraud and failing to pay employees prevailing wage on public works contracts.

Babak Brian Abghari, 36, Newport Coast, Homayoun Harry Abghari, 57, Huntington Beach, Julio Roberto Alvarado, 47, San Pedro, Cody Lawson, 34, Long Beach, Phyllis Martinez, 51, Anaheim, are each charged with eight felony counts of taking and receiving a portion of a worker’s wage on a public work, 56 felony counts of recording a false or forged instrument, six felony counts of making a false statement to discourage an injured worker from claiming workers’ compensation benefits, and seven felony counts of willful failure to pay taxes, with sentencing enhancement allegations for property loss over $200,000.

Babak Aghari and Homayoun Aghari are also charged with three felony counts of misrepresenting facts to a workers’ compensation insurance company.

If convicted, the defendants face a maximum sentence of 49 years and six months in state prison. The defendants are scheduled for a pre-trial hearing on May 12, 2016, at 8:30 a.m. in Department C-55, Central Justice Center, Santa Ana.

Houmayoun Abghari and Babak Abghari are accused of owning and operating PCN3, a general contracting company that mainly conducts public works projects. Between Jan. 1, 2000, and March 30, 2015, the defendants are accused of fraudulently paying PCN3’s employees less than the prevailing wage in cash, and keeping the extra money owed to their employees. The defendants are accused of “shorting” the victims’ hours on certified payroll reports and/or requiring their victims’ to give cash back.

Martinez is accused of working as an office clerk at PCN3 and knowingly signing fraudulent certified payroll records under penalty of perjury.

Lawson is accused of working as a superintendent and Alvarado is accused of working as a foreman for PCN3 on public work’s projects. Lawson and Alvarado are accused of not paying employment taxes. Lawson and Alvarado are accused of giving paychecks or cash to victims for their work on the projects.

Houmayoun Abghari and Babak Abghari are accused of discouraging the victims from filing for workers’ compensation benefits after being injured on the work. Houmayoun Abghari and Babak Abghari are accused of knowingly filing false tax returns in which they understated the pay and amount of hours that their employees received.

One of the victims contacted the International Brotherhood of Electrical Workers, who notified the Orange County District Attorney’s Office (OCDA). The OCDA and the Department of Industrial Relations and Labor Commissioners Office investigated this case.

Deputy District Attorney Donde McCament of the Insurance Fraud Unit is prosecuting this case.

CWCI Analysis of Recent Payment Data Shows Mixed Results

The Claims Journal reports that a new analysis of the average California workers’ comp medical loss, indemnity benefit and medical cost containment (MCC) payments on accident year (AY) 2005 through 2014 lost-time claims valued through June 2015 reveal mixed results, with more developed data on older claims showing paid medical losses and indemnity leveling out or declining, while less developed data on newer claims indicating that average amounts paid in the early stages of a claim are on the rise.

The California Workers’ Compensation Institute reviewed data from 1.8 million lost-time claims for work injuries that occurred during the 10-year span ending in December 2014, the study’s authors calculated the average amounts paid per claim for medical services and indemnity benefits at 6, 12, 24, 36, 48 and 60 months post injury, with results broken out by accident year.

Prior studies found that after a brief post-reform decline in AY 2005, average medical loss payments, which include payments for medical treatment, drugs and durable medical equipment (DME), and medical-legal services, but not medical cost containment, began a steady uptrend starting in AY 2006.

The updated figures show similar results, but recent growth patterns for paid medical losses varied depending on when the payments were valued. For example, first-year medical losses increased steadily from AY 2005 through AY 2010, declined briefly in AY 2011 then began to trend up again, edging up 0.8 percent in AY 2012, before increasing 2.8 percent in 2013 and 6.2 percent in 2014.

In contrast, more mature data on older claims showed steady growth until recently, but the latest results indicate slight reductions in paid medical losses at 24, 36 and 48 months post injury, the first declines in several years. The most developed data in the study tracks average amounts paid at 60 months post injury, so data on claims from AY 2010 is the most recent available, and these results show the average medical loss per claim at five years of development rose 2.7 percent in AY 2010 compared to AY 2009, though that was significantly less than the double-digit increases noted in each of the four prior years. Paid medical loss trends at all six levels of development for claims from AY 2005 through the most recent year for which data are available are noted in the chart.

In addition to tracking paid medical losses over the past decade, the study measures changes in average payments for medical treatment (physician and non-physician fees, lab and pathology charges, hospitals and ambulatory surgery center fees, transportation, etc.); drugs and DME; med-legal services; MCC (which is a loss adjustment expense), and indemnity benefits, which include temporary disability, permanent disability, supplemental job displacement benefits, life pensions and death benefits. As with the medical loss results, average payments for each category were calculated at six levels of development for indemnity claims from AY 2005 through AY 2014. Tables with results for all claims, including medical-only cases, are included as appendices to the report.

CWCI has published its study in a Research Update report, “California Workers’ Compensation Claims Monitoring: Medical & Indemnity Development, AY 2005 – AY 2014.” The public can access the report at www.cwci.org/research.html.

Wearable Technology for Comp Injuries Presented at RIMS Annual Conference

When a paralyzed mother crossed the finish line of the 26.2-mile London Marathon in a bionic suit, it marked a watershed moment for wearable technology; the exoskeleton had arrived.

The recent FDA approval of the exoskeleton, which enables paraplegics, amputees and people with muscle or nerve damage to walk, is the latest milestone in the new world of wearable technology for injured workers, according to Zack Craft, ATP, Vice President of Rehab Solutions and Complex Care Education at One Call Care Management (“One Call”).

Craft spoke on wearable technology and workers’ compensation at the RIMS 2016 Annual Conference held April 10 – 13 in San Diego, California, along with Felicia Amenta, Workers’ Compensation Program Manager for San Diego County and Imperial Schools. Their presentation, “The New Game Changer in Managing Worksite Health: Wearable Technology,” introduced attendees to ways in which wearable technology can benefit injured workers, their employers and payers.

Speaking about the exoskeleton, Craft noted: “For an employee with catastrophic injuries, the exoskeleton holds enormous potential to give them back a part of their lives they thought was lost forever.”

Other types of wearable technology that are applicable in the workplace range from postural devices to activity trackers to GPS locators. Benefits of these devices include wellness, prevention of injuries, increased productivity, compliance with treatment regimes to prevent injury and avoid re-injury, and enhanced independence and quality of life.

As wearable technologies are introduced into the workplace, and especially for the treatment of injured workers, specialists such as assistive technology experts can advise claims managers on which technologies may be most appropriate, taking into consideration the long-term view of the injury, the home environment, and patients’ needs for functionality and independence.

Assistive technology is an umbrella term that includes assistive, adaptive, and rehabilitative devices for people with disabilities and also includes the process used in selecting, locating, and using them. Assistive technology promotes greater independence by enabling people to perform tasks that they were formerly unable to accomplish, or had great difficulty accomplishing, by providing enhancements to, or changing methods of interacting with, the technology needed to accomplish such tasks.

RESNA, the Rehabilitation Engineering and Assistive Technology Society of North America, advances the field by offering certification, continuing education, and professional development; developing assistive technology standards; promoting research and public policy; and sponsoring forums for the exchange of information and ideas to meet the needs of our multidisciplinary constituency. RESNA certified assistive technology experts can be located nationwide by using the search tool on the RESNA website.

California State University in Northridge, Center on Disabilities just finished its 31st Annual International Technology and Persons with Disabilities Conference last month in San Diego. For over 30 years, the Annual International Technology and Persons with Disabilities Conference, has provided an inclusive setting for researchers, practitioners, exhibitors, end users, speakers and other participants to share knowledge and best practices in the field of assistive technology. In 2015, the conference drew more than 4,800 people to San Diego. The annual conference is a forum that showcases cutting edge technology and practical solutions.The conference is the largest of its kind in the world. The 32nd Annual CSUN Conference is scheduled for February 27 to March 4, 2017 at the Manchester Grand Hyatt Hotel in San Diego.

CSUN also just launched two new master’s degrees in assistive technology. It says that assistive technology is “one of the fastest-growing segments of the rapidly expanding health and human services field.”

Insurance Agent Convicted of Felony Insurance Fraud

Kannai David Scantlen, 41, of Valley Springs, a former insurance agent conducting business as Kan I Save Insurance Services, was convicted of insurance fraud and sentenced to 60 days, three years formal probation, and ordered to pay $20,000 restitution.

A joint investigation by the California Department of Insurance Investigation Division and the Amador County Workers’ Compensation Fraud Unit revealed Scantlen received premiums from business owners to purchase general liability and workers’ compensation coverage for their businesses but failed to forward the money to the insurer. Scantlen pocketed approximately $20,000 from six clients, mostly contractors, leaving the businesses and their employees with no liability or workers’ compensation coverage.

“Scantlen put legitimate business owners at great financial risk when he stole their premium payments and left them without workers’ compensation coverage,” said Insurance Commissioner Dave Jones. “If an agent or broker provides you with an insurance certificate, it is important to follow up with the insurance company and to verify your coverage and make sure you receive an actual policy.”

Scantlen provided his clients with fraudulent insurance certificates showing they had valid coverage, but the policy information on the certificates was bogus. The companies listed on the certificates confirmed they had no record of receiving premium and had no record of coverage for the businesses.

The Department of Insurance is concerned that there are more victims that may believe they have insurance and do not have coverage. Anyone who purchased insurance coverage from Scantlen between 2012 and 2015, and received an insurance certificate should make sure they have an actual copy of a policy or contact their insurer and verify coverage and contact the department at 800-927-4357 to report any suspicions or concerns.

Scantlen was sentenced April 6, 2016 and has so far reimbursed $11,000 to his victims. The department is taking action to revoke his license. Scantlen’s agent license is currently suspended.

WCAB Chairwoman Ronnie Caplane to Retire and Move to Zenith as VP

Workers’ Compensation Appeals Board Chairwoman Ronnie Caplane is retiring from state service at the end of April. She was appointed commissioner in 2003 by Governor Gray Davis, reappointed in 2009 by Governor Arnold Schwarzenegger, and appointed Chairwoman by Governor Jerry Brown in 2011.

During her tenure on the Appeals Board, the California workers’ compensation laws underwent two major reforms. The first came with SB 899 in 2004; later, as Chairwoman, she presided over the first judicial body to review cases that fell under SB 863’s landmark 2013 reforms.

“Ronnie Caplane managed WCAB through significant legislative changes, and has made valuable contributions to improving the workers’ compensation system,” said DIR Director Christine Baker.

Commissioner Caplane was admitted to the State Bar in 1975 after graduating from the University of Wisconsin, Madison and UC Hastings College of Law. She was an associate attorney for Lewis, Rouda and Lewis from 1976 to 1978 and then a trial attorney for the U.S. Department of Justice’s Civil Division from 1979 to 1982. Caplane was also a partner with Bruyneel and Caplane from 1983 to 1985, and a freelance writer and columnist for East Bay area publications the Piedmonter and the Montclarion from 1992 to 2006. She has published essays in newspapers throughout the country including the San Francisco Chronicle, the Cleveland Plain Dealer, the Chicago Tribune, the Detroit Free Press, the Recorder, Legal Times, and various Jewish publications. Her essays have also appeared in several anthologies.

She has also served as a member and President of the Piedmont School Board. Her leadership in education and work to improve the East Bay community led Assemblywoman Wilma Chan to name her Woman of the Year in 2004. Her commitment to public education and to restore California to its status as a national leader led Caplane to pursue a run for the California Assembly.

In 2006, she made an unsuccessful run for a seat in the Assembly, coming in third with 12.5 percent of the vote in a five-way Democratic primary won by Assembly Member Sandré Swanson.

Commissioner Caplane suffered the tragic loss of her husband Joe Remcho – a prominent Bay Area lawyer and influential adviser to many of California’s most powerful politicians – in January 2003 as a result of a helicopter crash in the Sacramento-San Joaquin River Delta while he was the solo pilot of the craft. At the time of his death he was a partner in the San Leandro law firm of Remcho, Johansen & Purcell. For two decades, the firm has represented the state Legislature in redistricting matters and other cases involving voter initiatives, term limits and campaign finance. Remcho’s clients included Gov. Gray Davis, Attorney General Lockyer, Sen. Dianne Feinstein and Mayor Willie Brown, the former state Assembly speaker. After his death she wrote a series of “grief columns” that drew an overwhelming response from readers.

Commissioner Caplane volunteered thousands of hours for a myriad of community organizations including Oakland’s Temple Sinai, HEROS, the Henry Robinson Center and the Piedmont schools. She created a minority law school scholarship through the Bar Association of San Francisco in her husband’s honor.

Following retirement, she will be joining Zenith Insurance Company as a Vice President.