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12 Suspects Face 110 Felonies in Disability Insurance Fraud Scheme

The California Attorney General and the Department of Insurance announced charges have been filed against 12 individuals in Southern California, for their alleged involvement in a disability fraud scheme. They face over 110 felony counts including conspiracy, insurance fraud, and grand theft, for their alleged involvement in a disability fraud scheme.

The lead suspects, a husband and wife from Rancho Cucamonga, allegedly defrauded the Covid-19 Relief Program and applied, through fake employers, for supplemental short-term disability policies offered by private insurance carriers, such as Aflac, Allstate, Colonia and Combined.

The Department of Insurance opened an investigation in April of 2020 after receiving several suspected fraud referrals from multiple insurance carriers claiming numerous individuals applied for disability insurance policies using fraudulent information or filed fraudulent disability claims using fraudulent information.

Department detectives conducted numerous search warrants and interviews and determined the alleged ringleaders used ‘shell’ companies to apply for short-term group disability policies offered by private insurance carriers and through the COVID-19 Relief Program.

They would then recruit individuals to be fictitious employees and would file fraudulent disability claims under those fictitious employees.

This alleged fraud scheme resulted in a loss of approximately $458,732 to the insurance carriers. The ringleaders collected most of the profit from the scheme and would give those they recruited a percentage of the proceeds for their participation.

Suspects were arrested throughout the state on Thursday, April 6, 2023, and Friday, April 7, 2023.

“These suspects allegedly used false companies and fictitious employees to take advantage of a system designed to help injured workers,” said Insurance Commissioner Ricardo Lara. “These types of schemes negatively impact consumers and businesses through higher costs. We will continue to work with our law enforcement partners to protect consumers and combat insurance fraud.”

“Crimes against a program like the state’s short-term disability fund, which is designed to provide relief to injured Californians by providing them with financial assistance during trying times, will not be tolerated,” said Attorney General Rob Bonta. “Those who steal from these programs are stealing from the families who rely on them. My office will vigorously pursue anyone who commits fraud against these critical programs.”

The Office of the Attorney General is prosecuting the case.

April 3, 2023 – News Podcast


Rene Thomas Folse, JD, Ph.D. is the host for this edition which reports on the following news stories: MSP Manual Update Requires Providers to Identify and Bill MSAs. City of L.A. Retail Industry Fair Work Week Ordinance Starts April 1. Carson CA Facility Closes After $838,800 Cal/OSHA Citations. WCIRB Study Shows Experience Rating Improves Workplace Safety. San Diego Doctor Pleads Guilty to $2M Insurance Fraud. Congressman Seeks to Plug Fraudsters “Shocking Loophole”. Evidence in 17 YouTube Videos Leads to Insurance Fraud Arrest. Burned Out Healthcare Workers Considering Leaving the Industry. P&C Insurers 2022 Underwriting Losses Soar and Net Income Shrinks. GPT-4 AI Technology Easily Passed the Multistate Bar Exam – What’s Next?

O.C. Restaurant Loses Battle For COVID Closure Insurance Coverage

Coast Restaurant Group, Inc. operates the Cedar Creek Inn, a restaurant in North Orange County, which offers a variety of fine food, an extensive wine list and craft beer, and live musical performances from Tuesday through Saturday.

It obtained business interruption insurance from AmGUARD Insurance Company, covering the period from March 30, 2019 to March 30, 2021. Business interruption insurance “protects against the loss of income and other losses caused by an interruption to the normal operations of the business.”

On March 17, 2020, the Orange County health officer issued an order that, among other things, “prohibited restaurants from serving food on their premises and prohibited all gatherings of people.” The next day, the county health officer issued an amended health order and guidance requiring “[a]ll restaurants and other business establishments that serve food shall close all onsite [sic] dining.”

The Restaurant submitted a claim for its business income loss. The was denied by AmGUARD Insurance Company.

Coast Restaurant Group subsequently filed a lawsuit against their carrier. The First Amended Complant (FAC) asserted that the restaurant “did not lose any business income as a result of virus contamination,” but rather its “losses of business income were caused by, and a direct result of, government stay-at-home orders in California.” The Restaurant attached a copy of the insurance policy and also attached the governmental orders restricting on-site gatherings at restaurants to its FAC.

The carrier demurred to the FAC. contending that the insurance policy does not cover “losses arising from the COVID-19 virus, including government[al] directives issued in response to the virus.”

Separately, respondent contended that appellant did not allege any “direct physical loss or damage to” the covered property because governmental orders limiting the use of respondent’s property do not amount to “direct physical loss of or damage to property.” Respondent further asserted the “Ordinance or Law” exclusion precludes coverage for “losses arising from government-imposed use restrictions.”

The trial court sustained the demurrer without leave to amend. The Court of Appeal affirmed in the published case of Coast Restaurant Group, Inc. v. AmGUARD Insurance Company – G061040 (April 2023).

In essence, the Court of Appeal concluded that Coast Restaurant has shown there is potential coverage under the policy, but AmGUARD Insurance Company has shown that an exclusion in the policy applies to preclude coverage as a matter of law.

While physical alteration to covered property could trigger coverage under a “physical loss or damage” insuring provision, that is not the only possible trigger for coverage. Deprivation or dispossession also would trigger coverage, even if the property has not been physically altered.

However, under the ordinance or law exclusion, “loss or damage caused directly or indirectly by . . . enforcement of any ordinance or law . . . [that regulates] the construction, use or repair of any property” are not covered.

The governmental orders at issue clearly regulate the use of covered property by prohibiting on-site dining. Accordingly, the ordinance or law exclusion would apply to preclude coverage.

In the alternative, the virus exclusion applies to deny Coast Restaurant Group coverage for its business income loss. The policy does not cover “loss or damage caused directly or indirectly by” “[a]ny virus, bacterium or other microorganism that induces or is capable of inducing physical distress, illness or disease.”

Thus the Court of Appeal concluded that, at a minimum, COVID-19 triggered the governmental orders and it “indirectly” caused appellant’s business income loss. The virus exclusion thus applies here.

Newsom v Wallgreens – Walgreens Seems to Be Winning (So Far)

On March 6, Gov. Gavin Newsom tweeted that “California won’t be doing business with Walgreens,” because of the company’s decision to not distribute an abortion pill in states that banned the medication.

“California will not stand by as corporations cave to extremists and cut off critical access to reproductive care and freedom,” Newsom said in a news release. “California is on track to be the fourth largest economy in the world and we will leverage our market power to defend the right to choose.”

The contract between the California Department of General Services (DGS) and Walgreens allows the State to procure specialty pharmacy prescription drugs, primarily used by the California Department of Corrections and Rehabilitation (CDCR) and its correctional health care system.

At Governor Newsom’s directive, DGS gave formal notice that it is withdrawing a planned renewal of that agreement set to take effect on May 1, 2023, and instead will explore other options for furnishing the same services. Under this contract, Walgreens has received about $54 million from the State. This contract with Walgreens was to purchase specialty pharmacy prescription drugs for California’s prison health care system, including antiviral and antifungal drugs and medication used for congestive heart failure

As CalMatters’ Kristen Hwang and Ana Ibarra reported, there are about 600 Walgreens stores in California, making up 10% of the state’s pharmacy market. And it was such a vital prescription provider for Medi-Cal insurers that store locations were listed on the state’s pharmacy directory for enrollees.

But as California Healthline reported Thursday, it appears that the governor’s proposal isn’t going to have as dramatic an impact on Walgreens as initially thought.

Walgreens is allowed to rebid on the contract Newsom said the state wouldn’t renew, and California paid Walgreens a total of $1.5 billion last year.

It is also “legally bound to continue doing business with Walgreens through the state’s massive Medicaid program.”

CalMatters said that it’s unclear what approach Newsom and his staff will take going forward – his office did not respond to a request for comment on Thursday. But if the governor continues his “panache for sweeping announcements” as California Healthline put it, his national profile will continue to rise as well.

USA Today reports that Walgreens was “deeply disappointed by the decision by the state of California not to renew our longstanding contract due to false and misleading information,” said representative Fraser Engerman.

Walgreens is facing the same circumstances as all retail pharmacies, and no other pharmacies have said that they would approach this situation differently, so it’s unclear where this contract would not be moved,” Engerman said. “Our position has always been that, once we are certified by the FDA, Walgreens plans to dispense Mifepristone in any jurisdiction where it is legally permissible to do so, including the state of California.”

Walgreens said last week it assured 20 attorneys general that it would not dispense the pill in their states after the group sent a letter threatening the company with legal action. Abortion is legal in many of these states, including Kansas, Alaska, Iowa and Montana.

The company issued a statement Monday saying it would dispense the pill “where it is legally permissible” but did not respond to a request for comment on whether that included states with attorneys general who threatened legal action.

“We want to be very clear about what our position has always been: Walgreens plans to dispense Mifepristone in any jurisdiction where it is legally permissible to do so. Once we are certified by the FDA, we will dispense this medication consistent with federal and state laws. Providing legally approved medications to patients is what pharmacies do, and is rooted in our commitment to the communities in which we operate.”

Homeowner is Employer of Uninsured Licensed Contractor’s Worker

Kenneth Harlan was employed by Affordable Plumbing and Rooter for six or seven months until he was injured on August 3, 2010 while performing plumbing work at a new construction project, in Torrance California. He was injured while capping a sewage pipe that was placed in a three foot trench. He was paid in cash, depending on the type of job.

Hiroshi Tange was the homeowner who owned the property in Torrance, and had a homeowners policy of insurance with Farmers at the time of this injury.

During the first day of trial, Affordable was shown to have a Contractor’s License but was uninsured for workers’ compensation. With this additional information the case was set for second day of trial.

Hiroshi Tange, the homeowner testified that he had no recollection of seeing applicant work at the property at any time. He did not hire a plumbing contractor. The plumbing work was done by his brother-in-law, a handyman, who was not a licensed contractor, and a tile setter. The handyman did most of the plumbing under the house. The homeowner could not recall who dug the trench and laid the pipe to the sewer which was being capped by applicant.

The WCJ found that Harlen was an employee of the homeowner, Hiroshi Tang, at the time of the injury. Farmers Insurance and Hiroshi Tange petitioned for Reconsideration which was denied for the reasons stated in the WCJ’s report, which was adopt and incorporated in the panel decision of Harlan v Affordable Plumbing – ADJ7507358 (April 2023)

In his Report the WCJ noted that the type of work being performed (Plumbing) requires a license in good standing in California (Business and Professions Code Section 7000 et. seq.).

A contractor’s license is suspended, as a matter of law, at the time of hire of an employee in the absence of compensation insurance (Labor Code Section 3700; Business and Professions Code Section 7125.2).

The burden of proof on an issue lies with the party having the affirmative of the issue (Labor Code Sec. 5705). The applicant has the affirmative on the issue of employment and must prove the elements by a preponderance of the evidence.

Labor Code Section 2750.5 provides in pertinent part as follows: “There is a rebuttable presumption affecting the burden of proof that a worker performing services for which a license is required pursuant to Chapter 9 (commencing Section 7000) of Division 3 of the Business and Professions Code, or who is performing such services for a person who is required is an employee rather than an independent contractor…”

The WCJ noted that “Applicant’s testimony is more plausible than that of the homeowner on several points. … None of the work being done on the construction site was performed by contractors who were insured for workers’ compensation. … Review of this record shows that the testimony of the applicant has a greater likelihood of truth than that of the homeowner.”

Thus the WCJ concluded that “Affordable was doing work which required an active license. The license was suspended due to the lack of workers’ compensation insurance. As an employee of the unlicensed contractor Harlan is presumed to be the employee of the person or persons who benefitted by his labor and has control over the project” citing (Laeng v. Workmen’s Comp. Appeals Bd. (1972) 6 Cal. 3d 774 37 CCC 185).

The WCAB panel agreed with this conclusion stating “We have given the WCJ’s credibility determination great weight because the WCJ had the opportunity to observe the demeanor of the witnesses. (Garza v. Workmen’s Comp. Appeals Bd. (1970) 3 Cal.3d 312, 318-319 [35 Cal.Comp.Cases 500].) Furthermore, we conclude there is no evidence of considerable substantiality that would warrant rejecting the WCJ’s credibility determination(s).”

VA Delays Rollout of Troubled $16B Electronic Medical Records System

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a federal law signed into law by President Bill Clinton on August 21, 1996. Congress passed this landmark law to protect the privacy of health care data, and to promote more standardization and efficiency in the health care industry. It was the expectation, that with the advancement of technology at the time, Electronic Health Records would rapidly roll out, allowing health practitioners easier access to a patients health information across unrelated treatment ecosystems.

In California Workers’ Compensation, it is obvious – twenty six years after passage of HIPAA – that this expectation has yet to be realized. Medical records in workers’ compensation are not that portable, and photocopy services are commonly used to physically photocopy records, which are then transmitted across the industry often in the form of physical paper.

And in another ecosystem, the Veterans Administration has been working to improve the sharing of Veteran health information by implementing a new $16 billion electronic health record, or EHR system, which is the software that stores health information and tracks all aspects of patient care for Veterans.

In addition to being shared across VA medical facilities, the new EHR is also the same one used by the Department of Defense (DOD), the Department of Homeland Security’s U.S. Coast Guard (USCG) and participating community health care providers.

In May 2018, VA awarded Cerner Corp. a contract to replace its current EHR systems with a new EHR based on the same commercial off-the-shelf platform currently being deployed by the Department of Defense (DOD), Cerner Millennium.

Cerner Corporation is an American supplier of health information technology (HIT) services, devices, and hardware. As of February 2018, its products were in use at more than 27,000 facilities around the world. The company had more than 29,000 employees globally, with over 13,000 in Kansas City, Missouri, its headquarters.

In December 2021, Oracle Corporation announced an agreement to buy Cerner for approximately $28.3 billion. The deal closed in June 2022.

But the VA technology initiative does not seem to be going along quite as well as it had been planned.

MilitaryTimes.com reports that Veterans Affairs officials are delaying the rollout of their new electronic health records system to sites in Michigan amid continued concerns about the safety and reliability of the software, the latest setback for the embattled program.

In a letter to staffers, Laura Ruzick, the regional director for VA operations in Michigan, said that training set to begin next week in anticipation of a June rollout of the Oracle Cerner software will instead be postponed.

The delay is the latest in a series of setbacks for the 10-year, $16 billion health records overhaul project, launched by President Donald Trump in 2017. Only five of the department’s 170-plus medical sites have begun using the software, and new deployments have been delayed for months amid concerns with the new system.

In the last few weeks, lawmakers in the House and Senate have introduced a series of legislative proposals to delay future deployments until VA officials can verify that certain patient safety, staff training and software usability standards have been reached.

Several Republican lawmakers have also publicly supported abandoning the project, questioning whether the system can ever be fully functional. VA and Oracle Cerner have insisted that it can work, and that the move is needed to bring veterans’ medical files onto the same platform as the Defense Department’s records.

On Thursday, House Veterans’ Affairs Committee Chairman Mike Bost, R-Ill., and Rep. Matt Rosendale, R-Mont., the chair of the committee’s technology panel, called the delay the right decision considering the ongoing problems with the system.

VA officials are currently reviewing their contract with Oracle Cerner on the records system, with an eye towards renewing it for the final five years.

WCAB Panel Affirms WCJ Discretion to Deny PD Overpayment Credit

Michael Ramrakha was employed as a correctional officer by the California Department of Corrections and Rehabilitation. He filed three applications for adjudication of claims. Benefits were paid in all three cases that involved internal medical injury issue. Two of the cases were specific injuries, and the third a continuous trauma.

Defendant requested to take credit for $13,835.88 that was paid from ADJ4508242 to ADJ1415534 and $13,997.37 paid from from ADJ4508242 to ADJ8919366.1

The main issue for this WCJ to decide in this matter was whether or not SCIF was entitled to take credit for overpayments from one industrial injury claim for permanent disability in another claim for permanent disability. In both cases, the WCJ denied to allow credit.

Reconsideration was granted in one of the two cases in the joint panel decision of Ramrakha v State of California Department of Corrections – ADJ8919366-ADJ4508242-ADJ1415534 (March 2023)

In her Opinion on Decision and in her Report, the WCJ faults defendant for failing to file a petition for credit pursuantWCAB Rule 10555(a). (Cal. Code Regs., tit. 8, § 10555(a).)

Subdivision (a) of the rule states: “When a dispute arises as to a credit for any payments or overpayments of benefits pursuant to Labor Code section 4909, any petition for credit shall include: (1) A description of the payments made by the employer; (2) A description of the benefits against which the employer seeks a credit; and (3) The amount of the claimed credit.”

The WCAB panel noted that SCIF did provide to applicant’s attorney a petition for credit that complied with Rule 10555(a), albeit not until the day of trial on January 15, 2020. It concluded however that the better practice is to submit a petition for credit “when [as soon as] a dispute arises as to a credit for any payments or overpayments of benefits pursuant to Labor Code section 4909.”

However, the rule includes nothing that authorizes or requires disallowance of credit for failure to comply with the rule’s requirements regarding the content of “any petition for credit.”

Thus the panel concluded that “defendant’s alleged failure to timely comply with WCAB Rule 10555(a) is not a basis for disallowing its claim for credit.

But the panel went on to say that the “WCJ is correct that the determination of whether to allow defendant credit for benefits voluntarily paid in error, pursuant to Labor Code section 4909, is within the WCAB’s discretionary authority. The Board may consider a weighing of the equities between the parties, as well as whether the applicant’s compensation award will be seriously impaired if credit is allowed.”

“In this case, there is no evidence that applicant improperly collected undue compensation without notifying defendant of the possibility that excess payments were being made. On the other hand, defendant was in control of the manner in which it paid permanent disability indemnity benefits, so the extent to which defendant’s actions resulted in significant overpayment of permanent disability indemnity is defendant’s responsibility.”

“Nevertheless, the balance of equities between the parties is not the only factor to be considered. The purpose of Labor Code section 4909 must be considered as well. The statute was intended to encourage employers to make voluntary payments to injured employees and, in appropriate circumstances, to obtain a subsequent reduction in the amount of workers’ compensation benefits determined to be due the employee. (Appleby v. Workers’ Comp. Appeals Bd. (1994) 27 Cal.App.4th 184, 191 [59 Cal.Comp.Cases 520].)”

Defendant’s payment of permanent disability indemnity for the two specific injuries was consistent with the intent of section 4909: to encourage employers to voluntarily pay compensation and, where appropriate, to obtain a subsequent reduction of compensation ultimately determined to be due the employee. Accordingly, we will amend the WCJ’s decisions to allow defendant credit in ADJ1415534 for permanent disability indemnity paid in ADJ4508242.”

However the panel affirmed the WCJ’s denial of credit for permanent disability indemnity owed by defendant on the cumulative trauma in ADJ8919366, noting that defendant’s “administration of benefits in the cumulative trauma case has resulted in defendant claiming a credit of almost $14,000.00 on a permanent disability award of $67,907.50, which represents an approximately 20 percent curtailment of applicant’s permanent disability indemnity benefits.”

“Although defendant voluntarily paid benefits on the cumulative trauma claim and eventually claimed credit as envisioned by section 4909, defendant did so in a manner and under circumstances that resulted in a material impairment of applicant’s permanent disability award in ADJ8919366. (See State Comp. Ins. Fund v. Workers’ Comp. Appeals Bd. (Dunehew) (2011) 76 Cal.Comp.Cases 1251 (writ den.) [allowing defendant credit for compensation paid for 2003 injury would be destructive of purpose of permanent disability award for 2007 injury].)”

Judge Allows L.A. Ballot Initiative to Cap Hospital Executive Pay

SEIU-United Healthcare Workers West (SEIU-UHW) is a healthcare justice union of more than 100,000 healthcare workers, patients, and healthcare activists.

Last year the SEIU-UHW union filed 10 ballot initiatives in 10 cities – Anaheim/Los Angeles/Long Beach/Culver City/Duarte/Downey/Inglewood/Monterey Park/Baldwin Park/Lynwood – aimed for the November 2022 ballot.

And this year the union proposes a ballot measure in Los Angeles to limit compensation for executives, managers, and administrators of privately owned hospitals and other healthcare facilities in Los Angeles as provided in the initiative to no more than the total compensation for the President of the United States, currently $450,000 annually.

The city is in the process of counting and validating the signatures submitted for the initiative.

The union claims that “CEOs at 3 Los Angeles hospitals make in excess of one million dollars annually, including Bernie Klein, CEO of Providence Holy Cross Medical Center who made $1.3 million in 2019; Paul Viviano, CEO of Children’s Hospital Los Angeles, who made $1.5 million in 2020; and Thomas Priselac, CEO of Cedars-Sinai who was paid an astounding $5.7 million in 2020.”

This measure, if passed by the voters, shall be known as the “Limit Excessive Healthcare Executive Compensation Ordinance.”

The proposed limitation would apply to any executive, manager or administrator at privately owned hospitals in Los Angeles, as well as skilled nursing facilities, residential care facilities and all facilities within integrated health systems. The $450,000 cap is inclusive of all compensation, including salary, paid time off, bonuses, incentive payments and lump-sum cash payments.

The Los Angeles Times reported that the California Hospital Association has filed suit challenging the measure, arguing that the U.S. president earns more than $450,000 per year when travel expenses, discretionary funds and residence in the White House are factored in. The hospital association cited calculations by a consultant who concluded that the total compensation tops $1.2 million.

The alleged numerical mismatch means the ballot measure petition contained “calculated untruths” that misled voters who were asked to sign it, the CHA argues. It is calling for the courts to block the initiative from appearing on the ballot.

Supporters of the ballot measure have called the CHA’s counter-calculation a “tortured explanation” in a court filing.

At the court hearing scheduled for April 4, a Los Angeles Judge denied the challenge from the California Hospital Association.

“The court’s decision allows Los Angeles voters to decide where their healthcare dollars should go: To improving patient care or into the pockets of corporate executives,” said Emergency Room Assistant Gabriel Montoya.

California Nurses Association Sponsors A.B. 1156 Presumed Injury Law

National Nurses United, with nearly 225,000 members nationwide, is the largest union and professional association of registered nurses in U.S. history.

In 2009, California Nurses Association/National Nurses Organizing Committee played a lead role in bringing state nursing associations across the nation together into one national organization, National Nurses United (NNU). At its founding convention, NNU adopted a call for action to counter what it called “the national assault by the healthcare industry on patient care conditions and standards for nurses,” and to promote a unified vision of collective action for nurses.

This month, nurses across California are applauding the introduction of A.B. 1156, authored by Assemblymember Mia Bonta (D-Oakland) and sponsored by California Nurses Association (CNA). The organization held a press conference about the proposed law on April 5 at the Kaiser Permanente Oakland Medical Center.

If passed, the presumptive eligibility bill would automatically provide workers’ compensation to nurses and other health care workers for a variety of injuries and illnesses. The association says that amidst a staffing crisis in the nursing profession, this legislation would help increase the retention of skilled nurses in California hospitals.

Our workers’ compensation system is currently set up to delay and deny the healing that nurses need after we are injured and sickened on the job,” said Valerie Delgado, an RN at Kaiser Permanente Oakland Medical Center’s Covid-19 unit. “This not only hurts nurses, but also reduces the quality of patient care because it reduces the number of healthy and skilled nurses in hospitals.”

“Our frontline health care workers face a clear gender gap in presumptive access to worker’s compensation, simply because they are in a female-dominated profession,” explained Assemblymember Bonta (D-Oakland). “Simply put, there are certain injuries and illnesses that are presumed to be work-related for firefighters and police officers, allowing the employee to more easily access benefits, covering medical and other expenses resulting from the employee being unable to work. Our healthcare heroes deserve the same presumption.”

“Nurse’s on-the-job injuries – MRSA [Methicillin-resistant staphylococcus aureus], respiratory diseases, and physical injuries – are not presumed to be related to the job,” said Bonta. “A.B. 1156will change that and ensure that nurses are treated with the same respect, dignity, and care they deserve and show patients every single day.”

If passed in its current form, A.B 1156 would define “injury,” for a hospital employee who provides direct patient care in an acute care hospital, to include infectious diseases, cancer, musculoskeletal injuries, post-traumatic stress disorder, and respiratory diseases.

The bill would include the 2019 novel coronavirus disease (COVID-19) from SARS-CoV-2 and its variants, among other conditions, in the definitions of infectious and respiratory diseases.

The bill would create rebuttable presumptions that these injuries that develop or manifest in a hospital employee who provides direct patient care in an acute care hospital arose out of and in the course of the employment. The bill would extend these presumptions for specified time periods after the hospital employee’s termination of employment.

The Joint Commission Annual Review Shows 19% Sentinel Event Increase

Founded in 1951, The Joint Commission seeks to continuously improve healthcare for the public, in collaboration with other stakeholders, by evaluating healthcare organizations and inspiring them to excel in providing safe and effective care of the highest quality and value.

The Joint Commission accredits and certifies more than 22,000 healthcare organizations and programs in the United States. An independent, nonprofit organization, The Joint Commission is the nation’s oldest and largest standards-setting and accrediting body in healthcare.

In 1996, The Joint Commission created a Sentinel Event Policy to help healthcare organizations that experience serious adverse events improve safety. The Joint Commission’s Office of Quality and Patient Safety assists healthcare organizations in conducting comprehensive systemic analyses to learn from these sentinel events. Since that time, The Joint Commission has maintained an associated Sentinel Event Database with de-identified and aggregate data

According to the latest 2022 Annual Report released on April 4, between January 1 and December 31, 2022, the Joint Commission received 1,441 reports of sentinel events; the majority – 90% (1,299) – were voluntarily self-reported to The Joint Commission by an accredited or certified entity. The number of reported sentinel events increased by 19% compared to 2021. The majority of reported sentinel events occurred in the hospital setting (88%).

As in previous years, patient falls was the most commonly reported sentinel event (42%) in 2022. Falls have been the leading sentinel event type reviewed since 2019. There were 611 sentinel events classified as patient falls in 2022 – a 27% increase from 2021. Of these patient falls, 5% resulted in death and 70% in severe harm to the patient. Leading injuries included head injury/bleed and hip/leg fracture.

Reported contributors to falls included policies not being followed (e.g., fall risk assessment), inadequate staff-to-staff communication during handoffs or transitions of care, and lack of shared understanding or mental model regarding plan of care.

The remaining leading categories were delay in treatment (6%), unintended retention of foreign object (6%), wrong surgery (6%) and suicide (5%).

Reported contributors to delays in treatment included no or inadequate staff-to- staff communication of critical information, staff lacking competency to recognize abnormal clinical signs, and policies not being followed (e.g., observation rounds).

Sentinel events classified as unintended retention of a foreign object continue to decline with 88 reported in 2022. Outcomes associated with unintended retention of a foreign object included severe harm to the patient (40%), unexpected additional care or extended stay (35%) or other/no harm (16%)

Wrong surgeries include surgeries or invasive procedures that are performed at the wrong site or on the wrong patient, or that are the wrong (unintended) procedure for a patient regardless of the type of procedure or the magnitude of outcome. There were 85 sentinel events classified as wrong surgeries in 2022. Of these, a majority were surgeries or invasive procedures performed at the wrong site (65%).

There were 73 sentinel events classified as suicide in 2022. Of these, 55% occurred off site within 72 hours of discharge from an accredited healthcare organization, 40% occurred in an inpatient setting, and 4% while in the emergency department.

Death by ligature was the leading means by which a patient died by suicide (33%) followed by gunshot (14%) and jumping from height (11%). Leading factors associated with suicide included policies not being followed or adhered to, no or inadequate staff-to-staff communication of critical information, and inadequate or inappropriate precautions for high-risk or impaired patients.

When analyzing the root cause of sentinel events, communication breakdowns (e.g., not establishing a shared understanding or mental model across care team members, or no or inadequate staff-to-staff communication of critical information) continue to be the leading factor contributing to sentinel events.

Of reviewed sentinel events in 2022, 20% resulted in patient death, 6% in permanent harm or loss of function, 44% in severe temporary harm, and 13% in unexpected additional care/extended stay. Sentinel events resulting in death were most commonly associated with patient suicide (24%), delays in treatment (21%), and patient falls (11%). Events resulting in severe temporary harm were most commonly associated with patient falls (62%).