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Tag: 2023 News

VA Delays Rollout of Troubled $16B Electronic Medical Records System

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a federal law signed into law by President Bill Clinton on August 21, 1996. Congress passed this landmark law to protect the privacy of health care data, and to promote more standardization and efficiency in the health care industry. It was the expectation, that with the advancement of technology at the time, Electronic Health Records would rapidly roll out, allowing health practitioners easier access to a patients health information across unrelated treatment ecosystems.

In California Workers’ Compensation, it is obvious – twenty six years after passage of HIPAA – that this expectation has yet to be realized. Medical records in workers’ compensation are not that portable, and photocopy services are commonly used to physically photocopy records, which are then transmitted across the industry often in the form of physical paper.

And in another ecosystem, the Veterans Administration has been working to improve the sharing of Veteran health information by implementing a new $16 billion electronic health record, or EHR system, which is the software that stores health information and tracks all aspects of patient care for Veterans.

In addition to being shared across VA medical facilities, the new EHR is also the same one used by the Department of Defense (DOD), the Department of Homeland Security’s U.S. Coast Guard (USCG) and participating community health care providers.

In May 2018, VA awarded Cerner Corp. a contract to replace its current EHR systems with a new EHR based on the same commercial off-the-shelf platform currently being deployed by the Department of Defense (DOD), Cerner Millennium.

Cerner Corporation is an American supplier of health information technology (HIT) services, devices, and hardware. As of February 2018, its products were in use at more than 27,000 facilities around the world. The company had more than 29,000 employees globally, with over 13,000 in Kansas City, Missouri, its headquarters.

In December 2021, Oracle Corporation announced an agreement to buy Cerner for approximately $28.3 billion. The deal closed in June 2022.

But the VA technology initiative does not seem to be going along quite as well as it had been planned.

MilitaryTimes.com reports that Veterans Affairs officials are delaying the rollout of their new electronic health records system to sites in Michigan amid continued concerns about the safety and reliability of the software, the latest setback for the embattled program.

In a letter to staffers, Laura Ruzick, the regional director for VA operations in Michigan, said that training set to begin next week in anticipation of a June rollout of the Oracle Cerner software will instead be postponed.

The delay is the latest in a series of setbacks for the 10-year, $16 billion health records overhaul project, launched by President Donald Trump in 2017. Only five of the department’s 170-plus medical sites have begun using the software, and new deployments have been delayed for months amid concerns with the new system.

In the last few weeks, lawmakers in the House and Senate have introduced a series of legislative proposals to delay future deployments until VA officials can verify that certain patient safety, staff training and software usability standards have been reached.

Several Republican lawmakers have also publicly supported abandoning the project, questioning whether the system can ever be fully functional. VA and Oracle Cerner have insisted that it can work, and that the move is needed to bring veterans’ medical files onto the same platform as the Defense Department’s records.

On Thursday, House Veterans’ Affairs Committee Chairman Mike Bost, R-Ill., and Rep. Matt Rosendale, R-Mont., the chair of the committee’s technology panel, called the delay the right decision considering the ongoing problems with the system.

VA officials are currently reviewing their contract with Oracle Cerner on the records system, with an eye towards renewing it for the final five years.

WCAB Panel Affirms WCJ Discretion to Deny PD Overpayment Credit

Michael Ramrakha was employed as a correctional officer by the California Department of Corrections and Rehabilitation. He filed three applications for adjudication of claims. Benefits were paid in all three cases that involved internal medical injury issue. Two of the cases were specific injuries, and the third a continuous trauma.

Defendant requested to take credit for $13,835.88 that was paid from ADJ4508242 to ADJ1415534 and $13,997.37 paid from from ADJ4508242 to ADJ8919366.1

The main issue for this WCJ to decide in this matter was whether or not SCIF was entitled to take credit for overpayments from one industrial injury claim for permanent disability in another claim for permanent disability. In both cases, the WCJ denied to allow credit.

Reconsideration was granted in one of the two cases in the joint panel decision of Ramrakha v State of California Department of Corrections – ADJ8919366-ADJ4508242-ADJ1415534 (March 2023)

In her Opinion on Decision and in her Report, the WCJ faults defendant for failing to file a petition for credit pursuantWCAB Rule 10555(a). (Cal. Code Regs., tit. 8, § 10555(a).)

Subdivision (a) of the rule states: “When a dispute arises as to a credit for any payments or overpayments of benefits pursuant to Labor Code section 4909, any petition for credit shall include: (1) A description of the payments made by the employer; (2) A description of the benefits against which the employer seeks a credit; and (3) The amount of the claimed credit.”

The WCAB panel noted that SCIF did provide to applicant’s attorney a petition for credit that complied with Rule 10555(a), albeit not until the day of trial on January 15, 2020. It concluded however that the better practice is to submit a petition for credit “when [as soon as] a dispute arises as to a credit for any payments or overpayments of benefits pursuant to Labor Code section 4909.”

However, the rule includes nothing that authorizes or requires disallowance of credit for failure to comply with the rule’s requirements regarding the content of “any petition for credit.”

Thus the panel concluded that “defendant’s alleged failure to timely comply with WCAB Rule 10555(a) is not a basis for disallowing its claim for credit.

But the panel went on to say that the “WCJ is correct that the determination of whether to allow defendant credit for benefits voluntarily paid in error, pursuant to Labor Code section 4909, is within the WCAB’s discretionary authority. The Board may consider a weighing of the equities between the parties, as well as whether the applicant’s compensation award will be seriously impaired if credit is allowed.”

“In this case, there is no evidence that applicant improperly collected undue compensation without notifying defendant of the possibility that excess payments were being made. On the other hand, defendant was in control of the manner in which it paid permanent disability indemnity benefits, so the extent to which defendant’s actions resulted in significant overpayment of permanent disability indemnity is defendant’s responsibility.”

“Nevertheless, the balance of equities between the parties is not the only factor to be considered. The purpose of Labor Code section 4909 must be considered as well. The statute was intended to encourage employers to make voluntary payments to injured employees and, in appropriate circumstances, to obtain a subsequent reduction in the amount of workers’ compensation benefits determined to be due the employee. (Appleby v. Workers’ Comp. Appeals Bd. (1994) 27 Cal.App.4th 184, 191 [59 Cal.Comp.Cases 520].)”

Defendant’s payment of permanent disability indemnity for the two specific injuries was consistent with the intent of section 4909: to encourage employers to voluntarily pay compensation and, where appropriate, to obtain a subsequent reduction of compensation ultimately determined to be due the employee. Accordingly, we will amend the WCJ’s decisions to allow defendant credit in ADJ1415534 for permanent disability indemnity paid in ADJ4508242.”

However the panel affirmed the WCJ’s denial of credit for permanent disability indemnity owed by defendant on the cumulative trauma in ADJ8919366, noting that defendant’s “administration of benefits in the cumulative trauma case has resulted in defendant claiming a credit of almost $14,000.00 on a permanent disability award of $67,907.50, which represents an approximately 20 percent curtailment of applicant’s permanent disability indemnity benefits.”

“Although defendant voluntarily paid benefits on the cumulative trauma claim and eventually claimed credit as envisioned by section 4909, defendant did so in a manner and under circumstances that resulted in a material impairment of applicant’s permanent disability award in ADJ8919366. (See State Comp. Ins. Fund v. Workers’ Comp. Appeals Bd. (Dunehew) (2011) 76 Cal.Comp.Cases 1251 (writ den.) [allowing defendant credit for compensation paid for 2003 injury would be destructive of purpose of permanent disability award for 2007 injury].)”

Judge Allows L.A. Ballot Initiative to Cap Hospital Executive Pay

SEIU-United Healthcare Workers West (SEIU-UHW) is a healthcare justice union of more than 100,000 healthcare workers, patients, and healthcare activists.

Last year the SEIU-UHW union filed 10 ballot initiatives in 10 cities – Anaheim/Los Angeles/Long Beach/Culver City/Duarte/Downey/Inglewood/Monterey Park/Baldwin Park/Lynwood – aimed for the November 2022 ballot.

And this year the union proposes a ballot measure in Los Angeles to limit compensation for executives, managers, and administrators of privately owned hospitals and other healthcare facilities in Los Angeles as provided in the initiative to no more than the total compensation for the President of the United States, currently $450,000 annually.

The city is in the process of counting and validating the signatures submitted for the initiative.

The union claims that “CEOs at 3 Los Angeles hospitals make in excess of one million dollars annually, including Bernie Klein, CEO of Providence Holy Cross Medical Center who made $1.3 million in 2019; Paul Viviano, CEO of Children’s Hospital Los Angeles, who made $1.5 million in 2020; and Thomas Priselac, CEO of Cedars-Sinai who was paid an astounding $5.7 million in 2020.”

This measure, if passed by the voters, shall be known as the “Limit Excessive Healthcare Executive Compensation Ordinance.”

The proposed limitation would apply to any executive, manager or administrator at privately owned hospitals in Los Angeles, as well as skilled nursing facilities, residential care facilities and all facilities within integrated health systems. The $450,000 cap is inclusive of all compensation, including salary, paid time off, bonuses, incentive payments and lump-sum cash payments.

The Los Angeles Times reported that the California Hospital Association has filed suit challenging the measure, arguing that the U.S. president earns more than $450,000 per year when travel expenses, discretionary funds and residence in the White House are factored in. The hospital association cited calculations by a consultant who concluded that the total compensation tops $1.2 million.

The alleged numerical mismatch means the ballot measure petition contained “calculated untruths” that misled voters who were asked to sign it, the CHA argues. It is calling for the courts to block the initiative from appearing on the ballot.

Supporters of the ballot measure have called the CHA’s counter-calculation a “tortured explanation” in a court filing.

At the court hearing scheduled for April 4, a Los Angeles Judge denied the challenge from the California Hospital Association.

“The court’s decision allows Los Angeles voters to decide where their healthcare dollars should go: To improving patient care or into the pockets of corporate executives,” said Emergency Room Assistant Gabriel Montoya.

California Nurses Association Sponsors A.B. 1156 Presumed Injury Law

National Nurses United, with nearly 225,000 members nationwide, is the largest union and professional association of registered nurses in U.S. history.

In 2009, California Nurses Association/National Nurses Organizing Committee played a lead role in bringing state nursing associations across the nation together into one national organization, National Nurses United (NNU). At its founding convention, NNU adopted a call for action to counter what it called “the national assault by the healthcare industry on patient care conditions and standards for nurses,” and to promote a unified vision of collective action for nurses.

This month, nurses across California are applauding the introduction of A.B. 1156, authored by Assemblymember Mia Bonta (D-Oakland) and sponsored by California Nurses Association (CNA). The organization held a press conference about the proposed law on April 5 at the Kaiser Permanente Oakland Medical Center.

If passed, the presumptive eligibility bill would automatically provide workers’ compensation to nurses and other health care workers for a variety of injuries and illnesses. The association says that amidst a staffing crisis in the nursing profession, this legislation would help increase the retention of skilled nurses in California hospitals.

Our workers’ compensation system is currently set up to delay and deny the healing that nurses need after we are injured and sickened on the job,” said Valerie Delgado, an RN at Kaiser Permanente Oakland Medical Center’s Covid-19 unit. “This not only hurts nurses, but also reduces the quality of patient care because it reduces the number of healthy and skilled nurses in hospitals.”

“Our frontline health care workers face a clear gender gap in presumptive access to worker’s compensation, simply because they are in a female-dominated profession,” explained Assemblymember Bonta (D-Oakland). “Simply put, there are certain injuries and illnesses that are presumed to be work-related for firefighters and police officers, allowing the employee to more easily access benefits, covering medical and other expenses resulting from the employee being unable to work. Our healthcare heroes deserve the same presumption.”

“Nurse’s on-the-job injuries – MRSA [Methicillin-resistant staphylococcus aureus], respiratory diseases, and physical injuries – are not presumed to be related to the job,” said Bonta. “A.B. 1156will change that and ensure that nurses are treated with the same respect, dignity, and care they deserve and show patients every single day.”

If passed in its current form, A.B 1156 would define “injury,” for a hospital employee who provides direct patient care in an acute care hospital, to include infectious diseases, cancer, musculoskeletal injuries, post-traumatic stress disorder, and respiratory diseases.

The bill would include the 2019 novel coronavirus disease (COVID-19) from SARS-CoV-2 and its variants, among other conditions, in the definitions of infectious and respiratory diseases.

The bill would create rebuttable presumptions that these injuries that develop or manifest in a hospital employee who provides direct patient care in an acute care hospital arose out of and in the course of the employment. The bill would extend these presumptions for specified time periods after the hospital employee’s termination of employment.

The Joint Commission Annual Review Shows 19% Sentinel Event Increase

Founded in 1951, The Joint Commission seeks to continuously improve healthcare for the public, in collaboration with other stakeholders, by evaluating healthcare organizations and inspiring them to excel in providing safe and effective care of the highest quality and value.

The Joint Commission accredits and certifies more than 22,000 healthcare organizations and programs in the United States. An independent, nonprofit organization, The Joint Commission is the nation’s oldest and largest standards-setting and accrediting body in healthcare.

In 1996, The Joint Commission created a Sentinel Event Policy to help healthcare organizations that experience serious adverse events improve safety. The Joint Commission’s Office of Quality and Patient Safety assists healthcare organizations in conducting comprehensive systemic analyses to learn from these sentinel events. Since that time, The Joint Commission has maintained an associated Sentinel Event Database with de-identified and aggregate data

According to the latest 2022 Annual Report released on April 4, between January 1 and December 31, 2022, the Joint Commission received 1,441 reports of sentinel events; the majority – 90% (1,299) – were voluntarily self-reported to The Joint Commission by an accredited or certified entity. The number of reported sentinel events increased by 19% compared to 2021. The majority of reported sentinel events occurred in the hospital setting (88%).

As in previous years, patient falls was the most commonly reported sentinel event (42%) in 2022. Falls have been the leading sentinel event type reviewed since 2019. There were 611 sentinel events classified as patient falls in 2022 – a 27% increase from 2021. Of these patient falls, 5% resulted in death and 70% in severe harm to the patient. Leading injuries included head injury/bleed and hip/leg fracture.

Reported contributors to falls included policies not being followed (e.g., fall risk assessment), inadequate staff-to-staff communication during handoffs or transitions of care, and lack of shared understanding or mental model regarding plan of care.

The remaining leading categories were delay in treatment (6%), unintended retention of foreign object (6%), wrong surgery (6%) and suicide (5%).

Reported contributors to delays in treatment included no or inadequate staff-to- staff communication of critical information, staff lacking competency to recognize abnormal clinical signs, and policies not being followed (e.g., observation rounds).

Sentinel events classified as unintended retention of a foreign object continue to decline with 88 reported in 2022. Outcomes associated with unintended retention of a foreign object included severe harm to the patient (40%), unexpected additional care or extended stay (35%) or other/no harm (16%)

Wrong surgeries include surgeries or invasive procedures that are performed at the wrong site or on the wrong patient, or that are the wrong (unintended) procedure for a patient regardless of the type of procedure or the magnitude of outcome. There were 85 sentinel events classified as wrong surgeries in 2022. Of these, a majority were surgeries or invasive procedures performed at the wrong site (65%).

There were 73 sentinel events classified as suicide in 2022. Of these, 55% occurred off site within 72 hours of discharge from an accredited healthcare organization, 40% occurred in an inpatient setting, and 4% while in the emergency department.

Death by ligature was the leading means by which a patient died by suicide (33%) followed by gunshot (14%) and jumping from height (11%). Leading factors associated with suicide included policies not being followed or adhered to, no or inadequate staff-to-staff communication of critical information, and inadequate or inappropriate precautions for high-risk or impaired patients.

When analyzing the root cause of sentinel events, communication breakdowns (e.g., not establishing a shared understanding or mental model across care team members, or no or inadequate staff-to-staff communication of critical information) continue to be the leading factor contributing to sentinel events.

Of reviewed sentinel events in 2022, 20% resulted in patient death, 6% in permanent harm or loss of function, 44% in severe temporary harm, and 13% in unexpected additional care/extended stay. Sentinel events resulting in death were most commonly associated with patient suicide (24%), delays in treatment (21%), and patient falls (11%). Events resulting in severe temporary harm were most commonly associated with patient falls (62%).

Co-Employee Named in Tort Action Can Exercise Employer’s Arbitration Rights

Ma Na Tam, worked for KMS Automotive Inc., dba Browning Mazda of Alhambra. Tam began working at the dealership in April 2017, after signing a number of employment-related documents and forms, including a form entitled “EMPLOYEE ACKNOWLEDGEMENT AND AGREEMENT – AGREEMENT TO ARBITRATE.”

In April 2020, approximately three years after commencing employment, Tam filed a first amended complaint against the dealership and Adrian Hernandez, a dealership employee and desk manager for sales or finance manager. The complaint allegations depicted the dealership as a racially and sexually charged environment in which Tam and other Asian employees and customers were subject to harassing, discriminatory, and retaliatory acts. Tam alleged Hernandez drugged and raped her on multiple occasions, and the dealership did not take appropriate action in response to her complaints.

Seven causes of action were asserted against the dealership alone, and five causes of action were alleged against both the dealership and Hernandez. There are no separate causes of action asserted solely against Hernandez.

In August 2020, the dealership filed a motion to compel arbitration. Hernandez filed a joinder to the dealership’s notice of motion and motion to compel arbitration and dismiss or stay action.

Tam opposed the motion, arguing the arbitration agreement was unconscionable and that there was no meeting of the minds, both because she was given very little time to sign a large volume of employment-related materials, and because she has a limited command of English. Tam also argued that her drugging and rape-related claims were outside the scope of the arbitration agreement.  Finally, Tam argued she should not be required to arbitrate her claims for violation of the Unfair Business Practices Act and for equitable relief, and that severing these and the drugging and rape-related claims would raise the possibility of conflicting determinations by the arbitrator and the court.

On January 19, 2021, the court denied the dealership’s motion to compel arbitration. The court’s minute order explained, Code of Civil Procedure section 1281.2(c) “gives courts discretion to deny a petition to compel arbitration when [a] party to the arbitration agreement is also a party to a pending court action . . . with a third party arising out of the same transaction or series of related transactions and there is a possibility of conflicting rulings on a common issue of law or fact.” Relying on Civil Code section 3513, which prohibits private parties from waiving the advantage of a law established for a public reason, the trial court found invalid the language in the arbitration agreement that would have otherwise prohibited the trial court from refusing to stay or deny arbitration under section 1281.2(c).

The Court of Appeal reversed the court’s denial of the motion to compel and direct the court to order the parties to arbitration in the unpublished case of Tam v. KMS Automotive – .B311407 (April 2023).

Whether as an agent or under the doctrine of equitable estoppel, the law permits Hernandez, a nonsignatory to the arbitration agreement, to compel Tam to arbitrate her claims against him. Because Hernandez can compel arbitration, he is not a third party within the meaning of section 1281.2(c). (Laswell v. AG Seal Beach, LLC (2010) 189 Cal.App.4th 1399 at pp. 1405-1406; Molecular Analytical Systems v. Ciphergen Biosystems, Inc. (2010) 186 Cal.App.4th 696 at p. 709.).

Tam’s claims against Hernandez for sexual assault, harassment, intentional infliction of emotional distress, and unfair business practices are intimately founded in and intertwined with the employment relationship she had with the dealership, so there is no question that they fall within the scope of the arbitration agreement.

The Court of Appeal was unpersuaded by Tam’s explanations about why Hernandez cannot enforce the arbitration agreement under an agency theory or the doctrine of equitable estoppel, and why those principles do not preclude application of section 1281.2(c). Tam’s arguments present a limited view of the applicable case law and ignore the broad wording of the arbitration agreement here.

In addition to the principal and agent relationship between the dealership and Hernandez, section 1281.2(c) is also not applicable here because the equitable estoppel doctrine prevents Tam from avoiding arbitration when her claims against Hernandez, even the tort claims, are inextricably intertwined with her claims against the dealership, all of which arise from and relate to the contractual employment relationship governed by the arbitration agreement. (See Molecular Analytical, supra, 186 Cal.App.4th at pp. 714-715 [courts review the nature of claims asserted against nonsignatory defendant and relationships of persons, wrongs, and issues when applying equitable estoppel] Rice v. Downs (2016) 248 Cal.App.4th 248 at p. 186 [broadly worded arbitration language may extend to tort claims arising from contractual relationship between parties].)

The arbitration agreement signed by Tam covered “any and all claims” between Tam and the dealership or its employees “arising from, related to, or having any relationship or connection whatsoever” with Tam’s employment by or with the dealership, “whether sounding in tort, contract, statute or equity, . . . . [including] without limitation, any claims of discrimination, harassment, or retaliation,” including claims under FEHA.

The Court also noted that a recent federal law entitled “Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act of 2021amends the Federal Arbitration Act to prohibit employers from requiring employees to resolve sexual harassment and sexual assault claims through private arbitration unless the employee – after the claim arises – voluntarily elects to participate in arbitration. This law was not in effect when the trial court made its decision, or at the time of the alleged acts. No party argues that the law has retroactive effect.

However the dissenting opinion discusses this new legislation, and his views of the policies behind it, to fashion a new rule that would make all arbitration provisions purporting to cover claims based on sexual assault or sexual harassment per se unconscionable.

However the majority declined to adopt the position articulated in the dissent, which in effect attempts to impose the new legislation in this (and other similar) cases by judicial fiat, and contrary to the express terms of the legislation regarding the limits of its retroactive application.

Telehealth Utilization Increased Nationally in January 2023

National telehealth utilization increased 7.3 percent in January 2023, from 5.5 percent of medical claim lines in December 2022 to 5.9 percent in January, according to FAIR Health’s Monthly Telehealth Regional Tracker. It was the third straight month of growth in national telehealth utilization, a trend that began in November. In January, telehealth utilization also increased in all four US census regions – the Midwest (9.5 percent), the West (9.5 percent), the South (6.7 percent) and the Northeast (3.2 percent). The data represent the privately insured population, including Medicare Advantage and excluding Medicare Fee-for-Service and Medicaid.

With January 2023, FAIR Health’s Monthly Telehealth Regional Tracker enters its fourth year of reporting on the evolution of telehealth from month to month.

Audio-Only Telehealth Usage

From December 2022 to January 2023, audio-only telehealth utilization decreased nationally and in every region. The largest decrease occurred in the South, where audio-only telehealth utilization fell 16.6 percent in rural areas, from 7.2 percent of telehealth claim lines in December to 6.0 percent in January, while falling 12.8 percent in urban areas, from 12.2 percent of telehealth claim lines in December to 10.6 percent in January. Utilization of audio-only telehealth services was generally higher in rural than urban areas, except in the South, where it was higher in urban areas, and in January in the West, where rural and urban usage were approximately equal at 3.0 percent of telehealth claim lines.

Asynchronous Telehealth

In January 2023, the number one diagnosis made via asynchronous telehealth – telehealth in which data are stored and forwarded (e.g., blood pressure or other cardiac-related readings transmitted electronically; A1c levels transmitted) – varied across regions. Nationally and in the South, it was acute respiratory diseases and infections. In the Northeast and Midwest, it was mental health conditions. In the West, it was encounter for screening.

Hypertension ranked second among the top five diagnoses via asynchronous telehealth nationally and in all regions except the South, where it ranked fourth.

Diagnoses

From December 2022 to January 2023, among the top five telehealth diagnoses nationally, developmental disorders and joint/soft tissue diseases and issues switched positions, with the former rising from fifth to fourth place and the latter falling from fourth to fifth place.

In January, COVID-19, which had ranked third among the top five telehealth diagnoses nationally and in every region in December, fell out of the top five in the Midwest and the West and dropped to fourth place in the South. COVID-19 remained in third place nationally and in the Northeast.

Costs

For January 2023, the Telehealth Cost Corner spotlighted the cost of CPT®3 90834, 45-minute psychotherapy. Nationally, the median charge amount for this service when rendered via telehealth was $151.44, and the median allowed amount was $95.02.

For the Monthly Telehealth Regional Tracker, if available on the FairHealth website.

Garden Grove Pharmacist Resolves Fraudulent Billing Claims for $4M

Gisele Thao Nguyen is a pharmacist who resides in Huntington Beach, California. Nguyen was the sole owner of Gisele Nguyen, Inc. d/b/a Natico Pharmacy, a community pharmacy that was operated at 10212 Westminster Av 109 Garden Grove, CA 92843.

Natico Pharmacy ceased operating in December 2018.

The United States alleged that, from at least Jan. 1, 2014, through Dec. 31, 2018, Nguyen fraudulently submitted claims to Part D of the Medicare Program for prescription medications that were never dispensed to beneficiaries.

According to the United States, inventory records showed that Natico Pharmacy did not purchase enough of these medications from wholesaler distributors to fill all of the prescriptions billed to Medicare.

Nguyen has agreed to pay $3,933,993 to resolve allegations that she fraudulently billed the Medicare Program for medications that were never dispensed.

Nguyen has reviewed her financial situation and warrants that she is solvent within the meaning of 11 U.S.C. §§ 547(b)(3) and 548(a)(l)(B)(ii)(I) and shall remain solvent following payment to the United States of the Settlement Amount.

According to the California Board of Pharmacy records, her license RPH 57192 status at this time is “clear.”

“Federal health care programs provide critical health care services to millions of Americans,” said Principal Deputy Assistant Attorney General Brian M. Boynton, head of the Justice Department’s Civil Division. “We will hold accountable those who seek to defraud these programs, including by billing for goods or services that they did not provide.”

The resolution obtained in this matter was handled by the Justice Department’s Civil Division, Commercial Litigation Branch, Fraud Section, with assistance from the U.S. Attorney’s Office for the Central District of California.

The investigation and resolution of this matter illustrates the government’s emphasis on combating health care fraud. Tips and complaints from all sources about potential fraud, waste, abuse, and mismanagement, can be reported to the Department of Health and Human Services at 800-HHS-TIPS (800-447-8477).

The matter was investigated by Senior Trial Counsel Jennifer Cihon, with assistance from Assistant U.S Attorney Zoran J. Segina for the Central District of California.

Labor Department Survey Shows Reduction in Telework

The U.S. Bureau of Labor Statistics reported that in August and September 2022, 27.5 percent of private-sector establishments (2.5 million) had employees teleworking some or all the time.

Industries with the highest percent of establishments employing teleworkers were information (67.4 percent), professional and business services (49.0 percent), educational services (46.0 percent), and wholesale trade (39.0 percent).

Data in this release are from the 2022 Business Response Survey (BRS). BRS data were collected from private-sector establishments from August 1, 2022, through September 30, 2022. The survey’s topics included telework at establishments both at the time of the survey and before the COVID-19 pandemic, hiring by establishments in July 2022, and job vacancies at establishments at the time of the survey. Detailed tables by industry, state, and establishment size are available at www.bls.gov/brs.

Telework at private-sector establishments

– – The percent of establishments with employees teleworking changed over the last year. In August-September 2022, 72.5 percent of establishments had little or no telework, compared to 60.1 percent in July-September 2021.
– – The percent of establishments with some (but not all) employees teleworking was 16.4 percent in 2022, compared to 29.8 percent in 2021.
– – The percent of establishments with all their employees teleworking all the time was about the same – 11.1 in August-September 2022, compared to 10.3 percent in July-September 2021.
– – In August-September 2022, 95.1 percent of establishments (including those that did and did not have telework) expected the amount of telework at their establishment to remain the same over the next 6 months.

Private-sector new hires in July 2022

– – Nationwide, 22.4 percent of establishments hired new employees in July 2022.
– – In July 2022, 7.3 percent of establishments increased starting pay, and 5.4 percent expanded advertising to attract more applicants to newly filled positions. Among the other methods used by establishments to attract more applicants were: starting to use recruiters/talent agencies (2.4 percent); offering hiring bonuses (1.9 percent); reducing the job’s qualifications, such as education or experience (1.3 percent); expanding benefits (1.2 percent); offering more hours (1.0 percent); and expanding telework or remote work (0.7 percent).
– – In July 2022, 2.4 percent of establishments hired at least one employee who will telework all the time.
– – Nationally, 7.0 percent of establishments took more than 30 days to fill at least one open position. The percentage of establishments with positions that took more than 30 days to fill varied by industry. The industries most likely to take more than 30 days to fill positions were accommodation and food services (14.9 percent), health care and social assistance (12.3 percent), and manufacturing (11.1 percent). The industries with the lowest percentage of positions that had been filled after having been open for more than 30 days were natural resources and mining (3.9 percent), information (4.1 percent), and financial activities (4.4 percent).

Private-sector job vacancies in August-September 2022

– – Nationwide, 20.9 percent of establishments had vacancies they were attempting to fill when they were surveyed in August-September 2022, and 40.5 percent had vacancies within the 12 months prior to the survey (August 2021-September 2022).
– – In August-September 2022, 3.1 percent of establishments had at least one vacancy eligible for telework all the time.
– – Nationwide, 12.3 percent of establishments had at least one vacancy open for more than 30 days.
– – The percentage of establishments that had a vacancy open for more than 30 days varied by industry, ranging from 6.9 percent in natural resources and mining to 20.2 percent in accommodation and food services.
– – How establishments advertised their vacancies varied by the educational requirements of the position. Nationwide, 13.4 percent of establishments used online job boards or hiring platforms to advertise positions requiring a bachelor’s degree or higher, while 24.1 percent did so for positions that did not require a bachelor’s degree or higher.

City of L.A. Retail Industry Fair Work Week Ordinance Starts April 1

The City of Los Angeles recently joined Berkeley, San Francisco and Emeryville, Calif.; New York City; Philadelphia; Chicago; Seattle; Euless, Texas; and Oregon as jurisdictions that have enacted fair workweek legislation.

Starting April 1, 2023, Los Angeles retail businesses with at least 300 employees will need to comply with a new Fair Work Week Ordinance (FWWO). The FWWO provides a 180-day implementation period, and the City will not impose penalties or fines on Employers for violations that occur before September 28, 2023. However, during the 180-day period, an Employee or the OWS may bring a potential violation to an Employer’s attention and the Employer will be required to correct any actual violations (including curing the failure to pay Predictability Pay).

However, the City cannot guarantee how a Court might adjudicate a private civil action during the first 180 days after the Ordinance becomes effective.

The City of Los Angeles Fair Work Week Ordinance Frequently Asked Questions (Updated as of 3/15/2023) provides some information about how this new Ordinance works.

A covered Employer must satisfy all of the following criteria: – Identifies as a retail business in the North American Industry Classification System (NAICS) under Retail Trade categories 44-45;  – Has at least 300 employees globally; and – Exercises control (directly or indirectly) over the wages, hours or working conditions of any Employee.

A retail business is any business whose principal North American Industry Classification Systems (NAICS) code is within the retail trade categories and subcategories 44 through 45. If the business has more than one unique line of business and identifies with more than one NAICS code, the OWS will consider the NAICS code that corresponds with the business’s principal business activity, which is the activity that the business derives the largest percentage of its total receipts.

Regardless of where an Employer is located, the FWWO applies to a covered retail Employee who performs at least two hours of work in a particular week within the City of Los Angeles.

To determine if a workplace or job site lies within the City limits, you may use Neighborhood Info (http://neighborhoodinfo.lacity.org/). Follow the exact instructions of this website. If an address is located within the boundaries of the City of Los Angeles and is correctly entered, then the search will locate the address on the map with detailed address information.

The FWWO may not apply to a retail employee who is traveling through the City with no employment related stops. Time spent in the geographic boundaries of the City solely for the purpose of traveling through Los Angeles (from a point of origin outside Los Angeles to a destination outside Los Angeles) with no employment- related or commercial stops in Los Angeles except for refueling or the Employee’s personal meals or errands is not covered by the FWWO.

Before hiring an Employee, an Employer shall provide each new Employee a written good faith estimate of the Employee’s Work Schedule. The good faith estimate shall notify a new Employee of their rights under this Ordinance. In the alternative, the Employer may provide the new Employee with a copy of the poster required by Section 185.11.

An Employer shall shall also provide a written good faith estimate of an Employee’s Work Schedule within ten days of an Employee’s request.

.A good faith Work Schedule estimate shall not constitute a binding, contractual offer. However, if an Employee’s actual work hours substantially deviate from the good faith estimate, an Employer must have a documented, legitimate business reason, unknown at the time the good faith Work Schedule estimate was provided to the Employee, to substantiate the deviation.

An Employer shall provide an Employee with written notice of the Employees’ Work Schedule at least 14 calendar days before the start of the work period by posting the Work Schedule in a conspicuous and accessible location where Employee notices are customarily posted and visible to all Employees; or transmit the Work Schedule by electronic means or another manner reasonably caleulated to provide actual notice to each Employee.

Employees are entitled to premium pay in the event there are changes to their schedule. And there is a list of exceptions that prevent the requirement for premium pay.

Before hiring a new Employee or using a contractor, temporary service or staffing agency to perform work, an Employer shall first offer the work to current Employees if one or more of the current Employees is qualified to do the work as reasonably determined by the Employer; and the additional work hours would not result in the payment of a premium rate under California Labor Code Section 510.

An Employee who believes a violation has occurred must inform the Employer in writing of the suspected violation, along with supporting documentation. Employers have 15 calendar days from the receipt of this notification to take action to cure any violations.

Employers should cure the alleged violations and provide applicable restitution to Employees or be able to demonstrate they are in the process of curing the alleged violations at the end of the cure period. An example would be a written commitment by the Employer to cure previously overlooked Predictability Pay in an Employee’s next paycheck, which may be issued outside the 15-day cure period.

This is just a brief summary of some of the essential provisions of the new FWWO. Thus retail employers who are subject to the new Ordinance should carefully read the full Ordinance, the accompanying FAQ, and other resources such as the Society for Human Resources Management (SHRM) or legal counsel.