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Tag: 2020 News

WCIRB Considers COVID-19 Regulatory Changes

The WCIRB’s Classification and Rating Committee is considering three rule changes that WCIRB staff are recommending in response to the impact of the coronavirus disease 2019 (COVID-19) pandemic on California employers and workers. The Committee is considering changes that, if approved by the Insurance Commissioner, would:

Exclude Payments to Employees Who Continue to Be Paid While Not Working

The Committee will review a proposal to exclude from reported payroll the payments made to employees who are continuing to be paid while not engaged in any work activities. This exclusion would apply while California’s stay-at-home order is in place and for up to 30 days thereafter if the employee continues not to work. Excluding this payroll recognizes the extraordinary circumstances resulting from the stay-at-home order and the fact that employees not engaged in work activities have virtually no work-related exposure. Allow Assignment of Classification 8810 for Temporary Change in Duties

The Committee will review a proposal to allow the assignment of Classification 8810, Clerical Office Employees, to the payroll of employees whose job duties, during California’s stay-at-home order, meet the definition of a Clerical Office Employee. This provision would apply while California’s stay-at-home order is in place and for up to 30 days thereafter if the employee continues to meet the definition of a Clerical Office Employee, but does not apply to the payroll of employees whose payroll is otherwise assignable to a standard classification that specifically includes Clerical Office Employees.

Exclude COVID-19 Claims from Experience Rating

The Committee will review a proposal to exclude claims with a diagnosis of COVID-19 and an accident date on or after December 1, 2019 from the experience rating calculations of individual employers. Since the occurrence of COVID-19 workers’ compensation claims are unlikely to be a strong predictor of future claim costs incurred by an employer, their inclusion in an experience modification calculation would not meet the intended goal of experience rating.

This is a high-level summary of the proposed regulatory changes. Details regarding the proposed changes and the full agenda, including the teleconference login information, are available on the Committee Documents page in the Filings and Plans section of the WCIRB’s website.

Comp Industry Survey Shows COVID-19 Disruption Patterns

Health Strategy Associates has published the key findings of “The Impact of COVID-19 on Workers’ Compensation” survey. HSA Principal Joe Paduda interviewed 15 workers’ compensation insurance carriers, third-party payers, government entities, and other self-insured employers over a seven-day period ending April 6.

“I wanted to gather information to help payers learn from each other so they could adapt more quickly to this fluid and entirely unforeseen event,” Paduda said.

Among the initial impacts raised were:

— Declining payrolls
— Access-to-care issues
— Spike in demand for telemedicine, telerehab and other telehealth services
— Delayed return to work
— Transitioning employees to work from home (WFH)
— Determining which COVID-19-related claims should be accepted — Dealing with WFH claims

Respondents noted the challenge of shifting operations from managing injury-related claims to disease-related ones. Prior to the pandemic, roughly 95 percent of claims resulted from injuries and investigating them was usually straightforward.

With COVID-19, you need to try to figure out where the exposure occurred. Could it have happened outside the workplace? Adjusters need to ask about travel, family health, potential contact with infected people, and determine whether to test or not,” Paduda said.

States have different presumption standards, and some link COVID-19 to specific occupation types,” he added.

Paduda will conduct a second survey on the impact of COVID-19 on workers’ compensation in a few weeks. He plans to expand the types of respondents to include managed care organizations and others that support workers’ compensation payers as well as payers. Anyone interested in participating can email jpaduda@healthstrategyassoc.com. While the full report is available only to respondents, an abstract can be found at https://tinyurl.com/HSACOVIDsurvey.

Based near Syracuse in Skaneateles, New York, Health Strategy Associates consults with insurers, employers, medical management companies, health care providers, and venture capitalists.

En Banc WCAB Invalidates AD Rule 10133.54 on SJDB Jurisdiction

Anthony Dennis sustained an injury in 2013 to his right wrist while working as an inmate for the California Department of Corrections and Rehabilitation. The parties stipulated to an award in 2017. This did not include his claim for a SJDB voucher.

Prior to the stipulation, defendant sent Dennis a Notice of Offer of Regular, Modified, or Alternative Work. The Notice also stated “SUBJECT TO APPLICANT VERIFYING THEY ARE LAWFULLY QUALIFIED TO ACCEPT EMPLOYMENT AS AN INMATE LABORER, YOU HAVE VOLUNTARILY TERMINATED YOUR EMPLOYMENT DUE TO YOUR RELEASE FROM PRISON AND ARE NO LONGER AVAILABLE FOR EMPLOYMENT[sic].”

Dennis filed a Request for Dispute Resolution Before Administrative Director, to resolve the issue of entitlement to a SJDB voucher. the AD did not issue a determination, and pursuant to the Rules, the request was therefore deemed denied.

Dennis then filed a DOR with the Sacramento District Office asking it to adjudicate his claim to this benefit. The WCAB rescinded the Award, and substituted a new Finding that applicant is entitled to a SJDB voucher.

It concluded that the WCAB maintains exclusive jurisdiction to adjudicate SJDB disputes irrespective of AD Rule 10133.54, which provides that the parties may request a dispute resolution with the Administrative Director before appealing the Administrative Director’s decision to the WCAB.

The Defendant, newly aggrieved, sought reconsideration of the new decision, which the WCAB granted. In the tentative En Banc decision it concluded that AD Rule 10133.54 exceeds the authority granted in sections 4658.5(c) and 4658.7(h), which authorizes the Administrative Director to adopt regulations for the administration of the supplemental job displacement benefits program. Neither statute authorizes the Administrative Director to adjudicate SJDB disputes.

It went on to note that it was “cognizant that employment in a prison setting is unique in that inmate workers cannot return to an inmate job once they are released from prison, making it impossible for a prison employer to make a bona fide job offer. Our review of statutes and case law, however, leads us to conclude that an employer’s inability to offer regular, modified, or alternative work does not release an employer from the statutory obligation to provide a SJDB voucher.”

In concluding, the WCAB issued its notice of intent to issue a decision after affording the Administrative Director 30 days to file a response to this Notice of Intention.

The Administrative Director responded contending that: (1) it has the adjudicatory authority to resolve disputes over the SJDB and that its dispute resolution process is valid; (2) its dispute resolution process is voluntary and does not usurp the jurisdiction of the WCAB; and (3) the WCAB cannot invalidate AD Rule 10133.54 because the issue is not ripe since applicant did not properly file his Request for Dispute Resolution Before Administrative Director.

Nothing in the Administrative Director’s Response changed the views as expressed in the Notice of Intention.  Its. final En Bank decision of Dennis v Department of Corrections, the WCAB provided a thorough and detailed iustification of this position.  

DWC Modifies OMFS to Provide for Telehealth Fees

In light of the COVID-19 public health emergency and the Executive Orders issued by Governor Newsom, the Division of Workers’ Compensation (DWC) has posted an order adjusting the Physician Services / Non-Physician Practitioner Services Fee Schedule to adopt changes that will encourage expanded use of telehealth during the COVID-19 public health emergency.

The changes are based upon Medicare’s public health emergency Physician Fee Schedule interim revisions, which adopt an expanded list of services that may be provided through telehealth, and which modify the “Place of Service” code for telehealth.

Adoption of the Medicare telehealth code list will encourage the expanded use of telehealth by identifying services which may be provided through telehealth where medically appropriate and identified by modifier 95. The adoption of the Place of Service code revision will encourage use of telehealth by equalizing the payment for a service whether provided in a physician’s office or through telehealth using real time audio and video telecommunications.

DWC encourages the provision of medical treatment by telehealth in lieu of in-person visits whenever medically appropriate, in order to protect patients and health care providers and to support the crucial effort to slow the community spread of the COVID-19 virus. Increased use of telehealth for workers’ compensation treatment is in alignment with the goals of the Governor’s “stay at home” Executive Order, and Executive Order regarding telehealth services.

The DWC order and revised regulation text, effective for services rendered on or after April 15, 2020, can be found on the Physician and Non-Physician Practitioner fee schedule web page.

FBI Says Sale of 39M N95 Masks in California was Fraud Scheme

The FBI uncovered an international coronavirus-fueled fraud scheme after more than 39 million masks promised to a powerful California union representing health-care workers were never delivered to hospitals and other medical groups in the state, according to a report published Saturday.

Service Employees International Union-United Healthcare Workers West announced on March 26 it had identified a distributor overseas who was willing to sell 39 million critically needed N95 masks, a press release said. The union said it secured the deal after 48 hours calling leads and potential suppliers to help find personal protective equipment for health-care workers on the front lines of the crisis.

An unidentified businessman in Pittsburgh reportedly was helping the union contact a broker in Australia and a distributor in Kuwait on WhatsApp to secure the deal, U.S. Attorney Scott Brady of the Western District of Pennsylvania told the Los Angeles Times.

“We believe we disrupted fraud,” Brady said. “We are seeing fraud in every variation, but mostly in respect to N95 masks. We have an anxious public, and resources are strained.”

As part of the deal, Kaiser Permanente said they planned to purchase 6 million masks. Sutter Health officials also placed an order for 2 million masks, the Times reported.

Meanwhile, SEIU 121RN, Southern California’s Union of Registered Nurses, launched an online petition accusing hospitals who did not agree to take part in the deal of “putting bottom line profits over your safety.”

The FBI initially began to track the deal to determine if the 39 million masks should be intercepted for the Federal Emergency Management Agency under the Defense Production Act. That’s when the investigators found fraud had been committed.

Kaiser Permanente said the seller had “repeatedly failed to provide reliable information about where we could verify and inspect the shipment.” Brady added that the broker in Australia told the middleman in Pittsburgh there was a warehouse in Georgia filled with 2 million of the masks.

The FBI found no such warehouse with the alleged stockpile. Meanwhile, the seller demanded a 40 percent payment upfront and planned to send Kaiser Permanente details on how to send the funds.

“We learned shortly afterward that the supplier never had possession of the masks,” a Kaiser spokesman Marc Brown said in an emailed statement to the Times. “We are cooperating with federal law enforcement in their investigation of suspected fraud in this case.”

Neither the union nor the Pittsburgh businessman are under investigation and appear to have been fooled by the international scammers, Brady said. No money was exchanged as part of the deal.

SEIU initially said the stockpile of masks available for purchase was made by American manufacturer 3M. But, 3M told federal investigators the company manufactured only 20 million masks last year, signaling that the stockpile overseas was likely counterfeit if it existed at all.

“As far as we knew, he had legitimate masks,” Steve Trossman, spokesman for SEIU-UHW, said of the supplier. “The people who were going to purchase those masks were going to fully vet it and check it out and do their due diligence.”

Union officials were “trying to save the lives of health-care workers and patients” and “were proud of having made that attempt,” Trossman told the Times.

New Direct-to-Business Carrier Launches in California

On April 3, 2020, Cerity Insurance Company, a direct to small business workers’ compensation carrier, launched their fully automated online purchasing platform in the state of California.

Small businesses can now take advantage of the lower prices and affordable billing options provided through direct purchase. This increases the number of states served by Cerity to thirty-nine, with two additional states scheduled to launch later this quarter.

The company received written approval to sell in California on April 2, and launched the next day. Tracey Berg, President of Cerity said “Our team moves quickly. Every piece of our tech stack is modern and scalable, which guarantees we can move faster and offer more features than traditional agents and carriers.”

Cerity Services, Inc. is a subsidiary of Employers Holdings Inc. (NYSE:EIG), an industry veteran, with over 100 years of experience in workers’ compensation.

Berg added “Businesses across the U.S. are facing unprecedented challenges. We’re excited to bring our digital insurance platform to California businesses during this critical time as our products directly reduce business expenses and increase billing flexibility. Cerity offers complete protection at an affordable price, with a team of licensed agents and 24/7 online access to important policy documents,”

Cerity also recently released two new products designed to help small business owners.

The first, PayGoTM, is a fully automated pay-as-you-go billing solution that works with all major payroll platforms. Unlike traditional workers’ comp plans that require annual payroll estimations, large up-front fees, and painful year-end audits, PayGo relies on real-time payroll calculations, resulting in more accurate monthly payments that adjust automatically to a changing small business. With no money down, cash flow advantages, and automated payment processing, PayGo has rapidly grown in popularity with small to medium sized businesses.

The second, PIXTM, or Partner Insurance Exchange, is available to business professionals, affiliate platforms, and associations who work with and advise their clients and members. Enrolled partners gain access to Cerity’s Business Growth EngineTM, a suite of tools designed to quickly and easily educate their clients about the benefits of Cerity.

These tools enable partners to offer a digital workers’ compensation option for their clients and members, with Cerity serving as the licensed agent. “Payroll and accounting professionals are in a unique position to educate their clients and help them save money on insurance, but most are not licensed,” said Dennis Dix, SVP, Chief Operating Officer at Cerity. “We currently fill that void for independent payroll providers and are excited to expand our PIX program to affiliations, associations, and franchises to help them continue to add value and grow membership.”

COVID-19 Fraud Task Force Organizes in Arizona

United States Attorney Michael Bailey and Arizona Attorney General Mark Brnovich launched a joint federal, state, and local task force to combat coronavirus-related fraud.

The COVID-19 Fraud Task Force brings together a dozen partners from across the state, with the goal of combining resources and information to better investigate and prosecute wrongdoers that seek to profit from the public health crisis.

Assistant United States Attorney Jim Knapp, recently appointed as the United States Attorney’s Office COVID-19 Fraud Coordinator, and Joseph Sciarrotta, Civil Division Chief for the Attorney General’s Office, are leading the Arizona COVID-19 Fraud Task Force. Other members include: Maricopa County Attorney’s Office, the Federal Bureau of Investigation, the Food and Drug Administration, the Internal Revenue Service Investigation Division, Health and Human Services, the United States Postal Inspection Service, the Treasury Inspector General for Tax Administration, the United States Secret Service, the United States Army Criminal Investigation Division, and the Defense Criminal Investigative Services.

In recent weeks, stories of fraud related to the coronavirus have increased across the nation. In times of uncertainty, consumers are often more vulnerable to scams as they seek answers and a sense of security. Fake texts, emails, and social media posts that might normally be ignored may now be enticing if they offer COVID-19 tests, miracle cures, medical products, or financial windfall.

On April 6, the Federal Trade Commission reported that it had received almost 12,000 consumer complaints related to COVID-19 in just three months. Well over half of those complaints were fraud-related, with a total loss to consumers of $8.39 million.

The Arizona Attorney General’s Office has also experienced a spike in COVID-19-related consumer fraud complaints. The office already sent cease-and-desist letters to local businesses (YiLo Superstore Dispensary and Prepper’s Discount) that were offering COVID-19-related products alleged to be in violation of the Arizona Consumer Fraud Act. To help keep Arizonans informed of the latest scams and to provide tips to consumers, the Attorney General’s Office recently launched a COVID-19 scam information page: www.AZAG.gov/COVID-19.

In light of these reports, consumers are urged to consider the following to protect yourself from COVID-19 fraud:

Do not respond to texts, emails, or calls requesting your personal information in exchange for a COVID-19 stimulus check. If you receive one of these requests, immediately report it to the hotline. COVID-19 economic impact checks will be delivered based on 2018 or 2019 tax return information, so no action is required for most people.
Ignore offers for a COVID-19 vaccine, cure, or treatment. Remember, if there is a medical breakthrough, you won’t hear about it for the first time through an email, online ad, or unsolicited sales pitch.
Research any charities or crowdfunding sites soliciting donations in connection with COVID-19 before giving. An organization may not be legitimate even if it uses words like “CDC” or “government” in its name.
Be cautious of purchasing personal protective equipment (PPE) from unknown third party vendors. Verify that the company is legitimate before ordering their products or sending money.
Never click on a link or open an email attachment from an unknown or unverified source. Links and attachments may be embedded with a virus that will infect your computer or mobile device. To better protect yourself against malware, make sure your anti-virus software is operating and up-to-date.
Do not be convinced by sales pitches for COVID-19 tests that promise to give results in as little as 24 hours. If an effective, quick-results test becomes widely available, you will find out through news sources and government reporting, not a sales pitch.

If you believe you have been a target of a coronavirus-related scam, or know someone else who has been, please report the fraud. Reports can be made to the Task Force at:

National Center for Disaster Fraud Hotline: 1-800-720-5721 or disaster@leo.gov
FBI’s IC3 (for internet related scams): www.IC3.gov

California Class Action Filed Against Cigna and Viant

A national law firm with offices in the Bay Area, filed 4 class action lawsuits alleging United Behavioral Health and Cigna Behavioral Health, Inc. have both conspired for years with Viant, Inc. to perpetrate a fraud upon patients and out-of-network behavioral health providers who offered outpatient care.

The suits were filed in the U.S. District Court for the Northern District of California. Plaintiffs are seeking damages on behalf of nationwide classes of patients and providers. The suits are brought under federal and state laws including Employee Retirement Income Security Act (ERISA), the Racketeer Influenced and Corrupt Organizations Act (RICO), the Sherman Antitrust Act and California’s Unfair Business Practices statute.

The alleged conspiracy affected the payments of reasonable and customary rates in healthcare and has resulted in below market payments to providers and hundreds of millions of dollars in total balance bills for patients across the country.

These allegedly illegally low payments violate the terms of patients’ insurance plans and promises that were made to providers regarding rates for covered services.

Plaintiffs allege that the insurers used Viant as a middleman to systematically reduce payments for substance abuse and mental health treatment to less than 5% of what providers were actually owed.

Two of the cases are brought by patients against United and Viant and Cigna and Viant, respectively, and two are brought by behavioral health outpatient providers against the same defendants. Representative plaintiffs in the patient suits include health plan members from some of the most respected technology companies in Silicon Valley, including Apple, Inc., Tesla, Inc. and Inuit.

All of the behavioral health providers identified as plaintiffs in the suits are highly respected, licensed outpatient programs, and all accredited by the Joint Commission on Accreditation of Healthcare Organizations.

Lead Attorney Matt Lavin says of the case “Cigna and United’s use of Viant to systematically underpay treatment costs for addicts and the mentally ill is, sadly, just today’s example of insurers placing profits before behavioral health patients.

All the cases allege that the Viant scam rose to prominence after then NY Attorney General Andrew Cuomo put an end to the insurance companies’ Ingenix underpayment racket in 2015. According to the complaints, Cigna and United replaced Ingenix with Viant to justify ripping off insurance customers by manipulating benefits by applying secret rates that are arbitrary, deceitful, self-serving, and harmful to patients, all in order to grow profits and steer patients to in-network providers who cost the insurers less.

The complaints can be found here: PRS, et. al. v. United, et al, case 3:20-cv-02249, PRS, et al. v. CIGNA, et. al., case 3:20-cv-02251, LD, et. al. v. United, et. al., case 5:20-cv-02254, and RJ v. Signa, et. al., case 5:20-cv-02255.

WCIRB Responds to COVID-19 Rating Issues

The Workers’ Compensation Insurance Rating Bureau of California (WCIRB) Governing Committee recently met to review the WCIRB Actuarial Committee’s analysis of December 31, 2019 California workers’ compensation experience.

The indicated average July 1, 2020 advisory pure premium rate based on December 31, 2019 experience and the methodologies recommended by the Actuarial Committee was $1.53 per $100 of payroll, which is $0.01 above the average approved January 1, 2020 advisory pure premium rate of $1.52.

Given the minor indicated change in advisory pure premium rates and the exceptionally high level of uncertainty of the potential effects of the COVID-19 pandemic related to the impacts of the impending economic downturn on payrolls and claims costs, the potential slowdown in claims activity resulting from the statewide stay-at-home order and emerging claims arising from COVID-19 diagnoses, the Committee unanimously decided not to submit a July 1, 2020 filing.

The Committee also agreed that the potential impacts of the COVID-19 pandemic and payroll and claim cost level should be considered as part of the WCIRB’s January 1, 2021 pure premium rate filing, which is anticipated to be submitted to the Insurance Commissioner in August.

The Actuarial Committee’s analysis of December 31, 2019 experience is publicly available to all stakeholders as are the documents from the Committee meeting, including the agenda and materials presented at the meeting, on the Committee Documents page of the WCIRB website.

Also, on April 14, 2020, the Workers’ Compensation Insurance Rating Bureau of California’s Classification and Rating Committee will consider three rule changes that WCIRB staff are recommending in response to the impact of the coronavirus disease 2019 (COVID-19) pandemic on California employers and workers. The Committee will consider changes that, if approved by the Insurance Commissioner, would:

— Exclude Payments to Employees Who Continue to Be Paid While Not Working
— Allow Assignment of Classification 8810 for Temporary Change in Duties
— Exclude COVID-19 Claims from Experience Rating

Details regarding the proposed changes and the full agenda, including the teleconference login information, are available on the Committee Documents page in the Filings and Plans section of the WCIRB’s website.

Medicare Sues Lawfirm to Challenge Jurisdictional Issues

Attorneys representing parties in litigation have not had a clear understanding about possible liability for settling a workers’ compensation or personal injury case without adequately dealing with Medicare issues. However, a new case filed by the United States against a plaintiff lawfirm in Texas may help to clear up any misunderstandings about attorney liability exposure.

Franco Signor reports that a lawsuit filed in in the United States District Court for the Southern District of Texas by the U.S. alleges that the plaintiff attorney in a personal injury action (Carrigan & Anderson, PLLC and Attorney Stephen P. Carrigan individually) failed to reimburse Medicare’s demand for conditional payments in full.

It is not unusual for U.S. Attorneys to file litigation against personal injury law firms for failure to comply with the Medicare Secondary Payer (MSP) act requirement to reimburse conditional payments. The instant case is different.

Here the personal injury attorney Defendants corresponded often with the Benefits Coordination & Recovery Contractor (BCRC) regarding Medicare conditional payments owed on behalf of their Medicare beneficiary client, Tomas R. Tijerina prior to settling the claim. Defendants did not agree with the amount demanded and sought state court protection in an Order that reduced Medicare’s conditional payments rather than undertake the administrative appeals process to dispute the conditional payment amount owed.

As alleged by the U.S. Attorney in the Complaint, on April 14, 2016, Defendants first notified the BCRC about Tijerina’s car accident on April 13, 2014. Additionally, on March 30, 2017, Defendants notified BCRC that Tijerina had settled his lawsuit with the responsible parties for $70,000.00. On April 10, 2017, BCRC sought to recover the Conditional Payments and sent Defendants an Initial Determination demanding reimbursement of $46,244.74 that the Medicare program paid for Tijerina’s medical expenses related to his lawsuit.

On April 19, 2017, Defendants filed a motion with the 278th Judicial District Court in Waller County, Texas, that challenged the Initial Determination by the Medicare program. The Defendants sent BCRC copies of their motion. On July 20, 2017, BCRC renewed its demand on behalf of Medicare for the full amount of $47,343.05, ignoring the State Court ruling.

On August 3, 2017, the Defendants without responding to BCRC’s Initial Determination or Demand Letter, sent BCRC a copy of an order issued by the 278th Judicial District Court in Waller County, Texas, that reduced the recovery of Medicare’s Conditional Payments by 90% to $4,700.00 and a check for $4,700.00. The District Court agreed with the Defendants assertion that the U.S. Supreme Court’s decision in Arkansas Dept. of Health v. Ahlborn applied, and that Medicare or the Centers for Medicare & Medicaid Services (CMS) is only entitled to the portion of the settlement that actually constitutes reimbursement for payments made. However, the District Court seemed to fail to realize the distinction between Medicaid and Medicare’s recovery rights, and that the underlying recovery in the Ahlborn decision pertained to Medicaid, and not Medicare (two distinct programs with distinct third-party recovery rights).

The lawsuit alleges that that to date, Medicare had not received additional payments to reimburse Medicare’s full conditional payment demand, and that the 278th Judicial District Court lacked subject matter jurisdiction to adjudicate a challenge to Medicare’s recovery of conditional payments. Further, the District Court’s order reducing or otherwise limiting Medicare’s recovery is void and unenforceable per the United States’ sovereign immunity. Lastly, the current amount alleged owed by Defendants to Medicare for its Conditional Payments is $53,445.93 ($42,643.05 principal, $10,802.88 interest).

Attorneys at Franco Signor claim that it is likely the U.S. Attorney will prevail in its lawsuit against Defendants and recover not only its full amount owed, plus interest.  Historical case law has clearly established that responsible parties under the Medicare Secondary Payer Act (MSP) cannot avoid exhausting administrative remedies and go straight to Court to adjudicate conditional payment amounts. Further, the District Court’s application of Albhorn, a Medicaid decision to a Medicare claim for reimbursement, will likely be questioned upon further analysis by the Court in this lawsuit. What is surprising is that the U.S. Attorney’s office is seemingly refraining from seeking twice the amount claimed from the plaintiff attorney firm, although it could potentially amend its lawsuit.

The takeaway here is to always address conditional payments before settlement takes place. Disputing unrelated charges to the underlying case is easier before a determination in the form of a Demand is made by Medicare. Allowing plaintiff or their attorney to manage the matter creates exposure for the responsible party to potential claims.