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Tag: 2018 News

Robotic Doctor Passes Medical License Exam

In the eastern Chinese city of Hangzhou, an ambulance speeds through traffic on a wave of green lights, helped along by an artificial intelligence (AI) system and big data. The system, which involves sending information to a centralized computer linked to the city’s transport networks, is part of a trial by Alibaba Group Holding Ltd. The Chinese tech giant is hoping to use its cloud and data systems to tackle issues hobbling China’s healthcare system like snarled city traffic, long patient queues and a lack of doctors.

According to the report published by Channel News Asia, Alibaba ‘s push into healthcare reflects a wider trend in China, where technology firms are racing to shake up a creaking state-run health sector and take a slice of spending that will hit US$1 trillion by 2020.

Tencent-backed WeDoctor, which offers online consultations and doctor appointments, raised US$500 million in May at a valuation of US $5.5 billion. Ping An Good Doctor, a similar platform backed by Ping An Insurance, raised US $1.1 billion in an IPO this year. “The opportunity is growing very fast,” said Min Wanli, the Hangzhou-based chief machine intelligence scientist at Alibaba’s cloud division.

Alibaba is working with a hospital in Shanghai using data to predict patient demand and allocate doctors. In Zhejiang province, the company is working on AI-assisted diagnosis tools to help analyze medical images such as CT scans and MRIs.

Chinese hospitals are increasingly using technology to bridge the gap between urban centers and remote parts of the country where doctors are in short supply. Using document-sharing systems and livestreaming video, specialists can direct more junior medical staff on-site doing patient diagnoses.

DXY, one of China’s biggest online networks of doctors, offers consultations on the WeChat social media platform for patients with chronic diseases such as diabetes, with a team of nurses and doctors providing medical advice.

China is pressing to reduce healthcare costs that are soaring as the population ages, putting huge strains on the state insurance system. China’s healthcare system has long grappled with a shortage of doctors, exacerbated by low wages and a dearth of local clinics and general practitioners. That means patients often crowd into large, specialist hospitals for even minor ailments.

Beijing has enacted legislation over the last two years that has included strong support for internet-based basic healthcare services. Now, Beijing may be about approve the sale of some prescription drugs online, creating a major opportunity for local and global firms, according to companies in the sector.

Janssens of Merck KGaA said the company had “good indications” that policymakers were addressing the issue of pharmaceutical e-commerce “as we speak”.

In the United States, technology firms like Amazon, Google and Apple have made pushes into healthcare, with mixed results, often finding sprawling medical markets tougher to crack than entertainment or media. Technology firms in China also face major obstacles.

One is convincing patients to see doctors online or getting hospitals to spend extra money on high-tech tools that promise efficiency boosts or improvements for patients. And regulators still have concerns about drug sales online.

Wang Aihu, a cardiologist at Beijing Chaoyang Hospital, said medical centers were increasingly using online appointment and payment systems, and that he conducted internet consultations for patients in remote regions. He added that his hospital may eventually have “AI-powered medical imaging systems or robot doctors”, but these could not replace medical staff.

That hasn’t stopped one hospital in Beijing doing a “man vs machine” standoff this month to detect neurological disorders including brain tumors. A robot developed by the prestigious Tsinghua University and iFlytek, a local firm, has also taken and passed China’s medical exam for doctors.

WCIRB Says 2017 Combined Loss Ratio Drops to 91%

The Workers’ Compensation Insurance Rating Bureau (WCIRB) has prepared a new report containing estimated California workers’ compensation costs for 2017 based on insured employer experience. The report also reflects payments made by the California Insurance Guarantee Association (CIGA)

Key findings in the report include:

Total insurer combined losses and expenses incurred in 2017 were $16.2 billion, or 91% of calendar year premium, compared to $16.9 billion (or 94% of calendar year premium) in 2016.

Calendar year 2017 earned premium totaled $17.7 billion (as compared to the $18.0 billion of premium earned in 2016).

Medical losses paid in 2017 were $4.7 billion, or 56% of total loss payments. Of these payments, $1.3 billion were paid for physician services, $1.3 billion were payments made directly to injured workers, $0.7 billion were paid for inpatient or outpatient services, $0.2 billion were paid for pharmaceuticals, and $0.3 billion were paid for medical-legal evaluations.

Beginning with claims incurred on policies incepting on or after July 1, 2010, the cost of medical cost containment programs is required to be reported to the WCIRB as allocated loss adjustment expense rather than as medical loss.The total cost of medical cost containment programs in 2017 was $443 million compared to $468 million in 2016.

Indemnity benefits paid in 2017 were $3.7 billion, or 44% of total loss payments. Of this amount, temporary disability benefits paid totaled $1.8 billion and permanent partial disability benefits paid totaled $1.5 billion.

Medical-legal cost data for 2017 shows that orthopedic evaluations accounted for about 55% of the cost of all medical-legal evaluations. The exhibits also show that the average cost of a medical-legal evaluation was $1,496. Psychiatric evaluations were the most expensive, averaging $3,268.

Incurred loss adjustment expenses (allocated and unallocated) in 2017 were $3.3 billion, or 19% of earned premium. (This includes the full cost to insurers of administering, adjudicating and settling claims.) Incurred loss adjustment expenses include $894 million in defense attorney expenses incurred in 2017. (For comparison purposes, in 2016, incurred loss adjustment expenses were 16% of earned premium, including $827 million in defense expenses.)

In total, California insurers have incurred about $6.7 billion in expenses in 2017, or 38% of 2017 earned premium. (For comparison purposes, in 2016, total incurred expenses were 34% of earned premium.)

Although generally part of incurred indemnity losses rather than expenses, the amount paid in 2017 to applicant attorneys was derived from the WCIRB’s Annual Expense Call. In 2017, applicant attorneys were paid $413 million. (In 2016, applicant attorneys were paid $408 million.)

Janitorial Companies Face July 1 PSWPA Registration Deadline

California-based janitorial workers are entitled to certain unique rights under California law. Specifically, there are two important Acts designed to protect these workers: The Displaced Janitors Opportunity Act (“DJOA”) and the Property Service Workers Protection Act (“PSWPA”).

In 2016, the Property Service Workers Protection Act (PSWPA) was adopted. It was modified in 2017. Other than record retention, PSWPA’s next compliance date is July 1, 2018.

Commencing January 1, 2017, janitorial employers are required under PSWPA to keep accurate records for three (3) years consisting of: (A) names and addresses of all employees engaged in rendering actual services for any business of the employer, (B) daily hours worked, including the times the employee begins and ends each work day, (C) wages paid each payroll period, (D) ages of any minor employees, and (E) any other conditions of employment (job descriptions, workplace injuries, and similar type of records).

Covered janitorial employers must register with the California Labor Commissioner. The registration fee is $500. Additional information is required in the application. Registration must occur no later than July 1, 2018 (which is a Sunday). The Labor Commissioner’s Office has launched an online registration system for janitorial service providers and contractors operating in California to register annually as required by law.

The Labor Commissioner’s Office urges janitorial employers to quickly register. Those who fail to register by October 1, 2018 may be subject to a civil fine, as will any person or entity who contracts with a janitorial employer lacking valid registration.

“The online registration tool will make it easy for janitorial employers to comply with the law, and will help us to hold accountable businesses in the underground economy that underpay their workers and evade labor laws,” said Labor Commissioner Julie A. Su. “The registration requirement is another tool for property owners to distinguish law-abiding contractors from wage thieves and to protect honest businesses from unfair competition.”

The Labor Commissioner’s Office has posted a registration search tool that shows whether employers and contractors are properly registered, as well as FAQs.

For more information, call the Licensing and Registration Unit at (510) 879-8333 Monday through Friday from 8 a.m. to 5 p.m. or email dlsejanitorial@dir.ca.gov

The Division of Labor Standards Enforcement, or the Labor Commissioner’s Office, is the division within the Department of Industrial Relations (DIR) with wide-ranging enforcement responsibilities including adjudicating wage claims, inspecting workplaces for wage and hour violations, investigating retaliation complaints and educating the public on labor laws.

Silicon Valley High Burn Out Rate Health Risks

A survey conducted among the tech workers, including many employees of Silicon Valley’s elite tech companies, has revealed that over 57% of respondents are suffering from job burnout.

The survey was carried out by the team at Blind, an anonymous IM and work conditions review app used by the employees of many top tech firms, such as Microsoft (40K+ users), Amazon (25K+ users), Google (10K+ users), Uber (7K+ users), LinkedIn (5K+ users), and Facebook (5K+ users). Over 11,000 employees at top tech companies responded

From May 12 through May 21, the Blind team asked the app’s users an anonymous question – if they currently suffered from workplace burnout. According to Blind, 11,487 users answered the question, and 57.16% said “Yes” – that they are currently suffering from occupational burnout.

The company with the highest employee burnout rate was Credit Karma, with a whopping 70.73%, followed by Twitch (68.75%), Nvidia (65.38%), Expedia (65.00%), and Oath (63.03% —Oath being the former Yahoo company Verizon bought in July 2017).

On the other end of the spectrum, Netflix ranked with the lowest burnout rate of only 38.89%, followed by PayPal (41.82%), Twitter (43.90%), Facebook (48.97%), and Uber (49.52%).

“The results for Netflix and Credit Karma seem to reflect what users are saying about these companies on Blind,” the Blind team said.

“Netflix is mostly described as a desirable place to work with high compensation, balanced hours, and supportive coworkers – conditions that reduce the risk of burnout. The most negative comment you’ll likely find is that Netflix has a defined culture that can be “cultish” but you’ll rarely find a post that says the company is toxic.

“Credit Karma has more mixed and polarized reviews: Some employees say that Credit Karma is one of the best companies they’ve worked for, with tight-knit teams and a higher than average number of women in leadership roles. Then there are others who accuse the company of discrimination, harassment, and workplace politics – a recipe for a toxic work environment, which can increase the risk of experiencing dissatisfaction and burnout.”

The Blind team warns that if these companies ignored this survey, the presence of work burnout could lead to health issues among its employees, such as insomnia, depression, substance abuse, and coronary heart disease, which could incur additional healthcare-related expenses and diminish the workforce’s productivity.

Furthermore, burnout cannot be ignored by HR departments and is often a first sign that employees might soon decide on another career path and leave the company.

A Kronos study from January 2017 revealed that 46% of HR departments blamed work burnout as responsible for up to half of their annual workforce turnover.

2019 TTD Rates to Increase Nearly 3%

The Division of Workers’ Compensation (DWC) announces that the 2019 minimum and maximum temporary total disability (TTD) rates will increase on January 1, 2019.

The minimum TTD rate will increase from $182.29 to $187.71 and the maximum TTD rate will increase from $1,215.27 to $1,251.38 per week.

Labor Code section 4453(a) (10) requires the rate for TTD be increased by an amount equal to percentage increase in the State Average Weekly Wage (SAWW) as compared to the prior year.

The SAWW is defined as the average weekly wage paid to employees covered by unemployment insurance as reported by the U.S. Department of Labor for California for the 12 months ending March 31 in the year preceding the injury.

In the 12 months ending March 31, 2018, the SAWW increased from $1,206.92 to $1,242.78 – an increase of 2.971 percent.

Under Labor Code section 4659(c), workers with a date of injury on or after January 1, 2003 who are receiving life pension (LP) or permanent total disability (PTD) benefits are also entitled to have their weekly LP or PTD rate adjusted based on the SAWW.

The first quarter 2017 SAWW figures may be verified at the U.S. Department of Labor website, as can the first quarter 2018 SAWW figures.

FDA Approves First Cannabis Based Drug

The U.S. health regulator approved GW Pharmaceuticals Plc’s epilepsy treatment on Monday, making it the first cannabis-based drug to win approval in the country and opening floodgates for more research into the medicinal properties of cannabis.

The drug’s approval permits its use in patients aged two years and older with Dravet Syndrome (DS) and Lennox-Gastaut Syndrome (LGS), rare childhood-onset forms of epilepsy that are among the most resistant to treatment.

“This approval serves as a reminder that advancing sound development programs that properly evaluate active ingredients contained in marijuana can lead to important medical therapies,” said Food and Drug Administration Commissioner Scott Gottlieb.

According to the report in Reuters Health, the drug, Epidiolex, is made up of cannabidiol (CBD), one of the hundreds of molecules found in the marijuana plant, and contains less than 0.1 percent of tetrahydrocannabinol (THC), the psychoactive component that makes people high.

GW Pharma grows its own supply of cannabis in specialized glass houses in the United Kingdom to ensure uniformity in the genetic composition of the plants, which are then processed into a liquid solution of CBD.

Although THC can induce paranoia, anxiety and hallucinations, CBD has the opposite effect and has been cited by scientists as a potential treatment for mental health issues.

While supporters of legalizing marijuana say the decision is a step in the right direction, businesses reliant on the plant must contend with the federal government’s ban on its use.

Based on the potential for abuse, the Drug Enforcement Administration (DEA) categorizes chemicals into five schedules, with Schedule 1 substances – like marijuana and heroin – considered the most deadly and deemed to have no medical benefits.

As a result, Epidiolex’s launch remains at the discretion of the DEA, which must now evaluate the drug and consider reclassifying it as a substance that has medical properties, so as to allow GW to begin selling it.

GW said it expects the reclassification to occur within 90 days. The company has not yet set a price for the drug and said it would work with insurance providers to ensure the medicine would be covered under health plans.

Most patients with LGS and DS require multiple seizure medications and the majority are resistant to currently approved anti-epileptic drugs.

The two epilepsy forms are severe and associated with high rates of mortality. Some LGS patients have to wear helmets to avoid brain injuries from “drop seizures”, where muscles suddenly become limp and cause standing patients to collapse.

Epidiolex would also be the first approved therapy for DS, treatments for which are currently limited to a combination of seizure medication and drugs to prevent emergencies.

Treatments available for both disorders are far from perfect and some patients resort to buying “self-prescribed” CBD online or from unregulated vendor sites, Dr. Pavel Klein, founder of the Mid-Atlantic Epilepsy and Sleep Center, said.

Uninsured Contractor Pleads Guilty

James Abner Smith, age 48, a Monterey resident, pled guilty to violation of Labor code 3700.5(b), failure to obtain workers’ compensation insurance for his employees with one prior conviction.

James Abner Smith, a California contractor, owns and manages Carmel Landscape Company.

On May 17, 2017, the Contractors State Licensing Board (CSLB) investigated a landscaping project at a Carmel residence involving multiple workers. The CSLB investigator determined that the project belonged to Mr. Smith. Although workers were present on site and identified Mr. Smith as their employer, Mr. Smith had previously told the CSLB that he did not have employees and was, therefore, “exempt” from workers’ compensation requirements.

Mr. Smith was cited for being in violation of Labor Code section 3700.5. The matter was referred to the Monterey County District Attorney’s Workers’ Compensation Fraud Unit for criminal charges. The District Attorney reviewed the case, determined that Mr. Smith had a prior conviction for failing to secure workers compensation insurance, and filed charges.

After his guilty plea, Judge Efren Iglesias ordered Mr. Smith to return to court on September 28, 2018 to be sentenced. He faces a maximum possible sentence of one year in county jail and a $50,000 fine.

This case was investigated by the Contractors State Licensing Board with assistance from District Attorney Investigator Martin Sanchez.

WCIRB Considering Use of Blockchain Technology

At the 2018 NCCI Annual Issues Symposium, Paul Meeusen, from Swiss Re and B3i discussed a new technology concept for workers’ compensation – how blockchain can impact the insurance industry. So what exactly is blockchain?

Blockchain is defined as a digital data structure for identifying and tracking information across a network of computers. Blockchain provides a transparent and secure way to track and distribute the information. In insurance, we are talking about the information chain between the risk (policyholder) to the insurer, to the reinsurer and then to the capital markets.

A blockchain,is a continuously growing list of records, called blocks, which are linked and secured using cryptography. Each block typically contains a cryptographic hash of the previous block,a timestamp, and transaction data. By design, a blockchain is resistant to modification of the data. It is “an open, distributed ledger that can record transactions between two parties efficiently and in a verifiable and permanent way.”.

Blockchain was invented by Satoshi Nakamoto in 2008 to serve as the public transaction ledger of the cryptocurrency bitcoin. The invention of the blockchain for bitcoin made it the first digital currency to solve the double-spending problem without the need of a trusted authority or central server.

The bitcoin design has inspired other applications. While the blockchain has been subject to extreme hype, its true killer applications are likely to be in some of the most antiquated fields out there. And it has the capability to be a transformative force for industries like insurance, which requires the coordination and cooperation of many different intermediaries with different incentives.

And now technology leaders, such as IBM boast of bockchain implementations for the insurance industry. IBM claims that “technological disruption has come to insurance – and the smart risk management strategy is to embrace it. IBM Blockchain is radically transforming insurance operations with faster verifiable data exchanges, visibility for all parties, and transactions underpinned with pervasive security and trust.”

“IBM Blockchain records transactions on a provable, permanent ledger, so multiple parties can exchange data with increased transparency and security. This is particularly important for insurers dealing with sensitive financial and personal information, often with multiple parties involved.”

Insurance experts say today, we have a “man in the middle” problem. The person controlling the central ledger (often a broker) knows every detail on every transaction, but all the parties in the transaction are dependent entirely on that person for information. Under blockchain, all the information is in a shared online platform where all parties have access to it. This reduces the friction associated with risk transfer. There is no dispute over whether a premium was paid, a contract signed, an endorsement added, or a claim reported. All of that is updated real-time in the shared ledger.

And now the Insurance Journal reports that the Workers’ Compensation Insurance Rating Bureau in California is looking into using blockchain technology as a better, safer, way to get the workers’ comp carriers and agents and brokers access to the massive amount of data the WCIRB collects.

The organization isn’t stopping there. It’s funding efforts to look into using behavioral science, machine learning and other digital and technological innovations under an ongoing modernization effort.

Bill Mudge, president and CEO of the WCIRB, the provider of actuarial-based information and research and advisory rates for a state that comprises roughly one-fifth of all the nation’s workers’ comp premiums, talked about these changes with Insurance Journal.

Illicit Opioid Sales Skyrocket on “Dark Net”

In October 2014, hydrocodone combination products – the most popularly prescribed opioid pain relievers – were reclassified from the U.S. Drug Enforcement Administration’s schedule III to schedule II, imposing stricter controls on prescriptions written by doctors and on patients’ ability to refill them.

And according to a study published this month in the British Medical Journal, almost immediately, the proportion of all drugs illicitly purchased in the U.S. from sellers on the “dark net” that were in the opioid category began rising, reaching 13.7 percent in 2016. Stronger, more dangerous opioids also gained in popularity in these so-called cryptomarkets, including fentanyl, which went from least common to the second most commonly purchased opioid.

“Our dataset covered the period of the federal hydrocodone re-scheduling and, as a researcher interested in causal analysis, the initial approach was to see if we’d observe what we thought we’d observe – i.e. an increase (in cryptomarket sales) of prescription opioid set against no changes elsewhere,” one of the authors said to Reuters Health.

The researchers used special software to analyze drug sales in 31 of the world’s largest cryptomarkets operating from October 2013 to July 2016. They focused on six product types: prescription opioids, prescription sedatives, prescription steroids, prescription stimulants, other prescription drugs and illicit opioids such as heroin.

Based on sales before and after the opioid rescheduling, they saw no change in purchases of opioids from outside the U.S., and no changes in any other drug categories. But their model projected that opioids would have represented 6.7 percent of all drugs purchased in the U.S. from cryptomarkets without the schedule change. Instead, opioid market share was more than twice that by July 2016.

Indeed, the study team also found that illegal sales of the more potent opioids, oxycodone and fentanyl, increased by the greatest amounts in these cryptomarkets.

“The Martin et al study adds to a mounting body of evidence that multiple efforts to restrict access to prescription opioids coincided with efforts by many opioid users to access these drugs on the black market,” said Leo Beletsky, an associate professor of law and health sciences at Northeastern University in Boston, who co-authored an editorial accompanying the study.

The emergence of cryptomarkets during this time functioned as “disruptive innovation” in how people can obtain drugs outside legitimate channels, Beletsky said in an email.

Fraud Ring Insurance Adjuster to Serve 10 Years

Erwin Raul Mejia, 42, of Van Nuys, was sentenced to 10 years in state prison following his conviction on 10 felony counts of insurance fraud for his role in a staged auto collision ring that bilked insurers out of more than $700,000. Mejia was also ordered to pay $699,784 in restitution to six auto insurers, including over $420,000 to Nationwide Mutual Insurance Company.

Mejia, who was previously convicted of insurance fraud in 2005, pleaded guilty to 10 felony counts of insurance fraud in two separate cases, according to the Los Angeles County District Attorney’s Office.

Erwin Mejia played an integral role in a staged auto collision ring involving hundreds of suspects. Since October 2017, 25 additional arrests were made in connection with this organized ring, which in total has resulted in $1.7 million in losses to insurers.

Nine of those defendants have pleaded guilty to insurance fraud and gotten sentences of up to two years in county jail along with being ordered to pay a combined restitution of hundreds of thousands of dollars, according to the District Attorney’s Office.

The other defendants – who are awaiting a hearing to determine if there is enough evidence to require them to stand trial – include Melvin Galang Dungca, 47, whom prosecutors allege was the so-called “capper” who recruited businesses and individuals to take part in the alleged ring; and Edgar Omar Estrada Romero, a 39-year-old auto body shop owner charged with 35 felony counts of insurance fraud, according to the District Attorney’s Office.

The remaining defendants’ next court date is a preliminary hearing setting Aug. 10 in Department 103 of the Foltz Criminal Justice Center.

Mejia worked as a Material Damage Appraiser for Nationwide where he inspected damaged vehicles, prepared repair estimates, and issued checks to claimants for their damaged cars.

An investigation by the California Department of Insurance, which led to Mejia’s arrest in October 2017, revealed Mejia and additional suspects orchestrated an elaborate scheme to defraud insurers with paper collisions that never occurred or by intentionally damaging vehicles to submit fraudulent claims.

Mejia often inflated the damages to the cars in his estimates and even wrote estimates for cars that were not actually damaged. He and a capper recruited people to insure vehicles and make fraudulent claims resulting in 70 fraudulent claims.

After leaving Nationwide, Mejia worked as a claims adjuster at MetLife Insurance in Nevada where he continued his scheme adjusting known fraudulent claims. Mejia issued settlement checks to the claimants that were redirected to a friend in Los Angeles who was cashing the checks.

After leaving MetLife, Mejia went to Fred Loya Insurance and then on to Kemper Insurance. Additional victim insurers include State Farm, Wawanesa, and Mercury who were affected by the fraudulent claims generally as the second party involved, for example the claimant party.

The Los Angeles County District Attorney’s Office prosecuted this case. The same office convicted Mejia on a prior insurance fraud charge in January 2005.