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Tag: 2016 News

Owners of Long Beach Trucking Company Face Fraud Charges

Alvin Shin Chen, 54, and Fiona Xilin Chen, 46, both of La Cañada Flintridge were arrested at their home by detectives from the California Department of Insurance and charged with multiple felony counts, including workers’ compensation insurance premium fraud for allegedly cheating their workers’ compensation insurer.

The Flintridge, owners of Metro Worldwide, Incorporated and Pacific Coast Distribution, operate a trucking company at 6901 Cherry Avenue in Long Beach and are accused of attempting to reduce their workers’ compensation premiums by providing fraudulent information to their insurer regarding the number of their employees and what work those employees performed.

Chens Insurance detectives uncovered evidence indicating the Department of paid cash to employee truck drivers to avoid reporting them to the insurer and reduce their payroll tax obligation. Audits of the Chens records found they underreported their payroll by more than $4.7 million. As a result, the Chens’ allegedly cheated their insurer out of more than $1.6 million in workers’ compensation premium.

The Chens were booked into the Century Station and are held on $950,000 bail each. Arraignment is scheduled for April 29 in Los Angeles County Superior Court. The Los Angeles District Attorney is prosecuting this case.

Second Federal Class Action Filed Against Carriers for Alleged “Hacking”

Class action litigation has been pending for nearly a year against Berkshire Hathaway Homestate Insurance Company, its wholly owned subsidiary Cypress Insurance Company, Zenith Insurance Company, the defense lawfirm of Knox Ricksen, LLP, and others.alleging that the defendants illegally “hacked” confidential information about workers’ compensation claimants to use to defend claims pending before the WCAB. This month a second class action has been filed in federal court against essentially the same parties. The new case has received some media attention. However, it does not seem that the second case adds anything new to the factual basis for the first alleged case.

The first federal case was filed by Hector Casillas in June 2015. His second amended complaint was filed in March 2016. He files this as a class action pursuant Federal Rule of Civil Procedure 23. He alleges he was a client of the law firm of Reyes & Barsoum LLP to litigate a worker’s compensation claim.

One of the defendants, Palmdale based HQSU Sign Up Services, Inc. is the centerpiece of the compromised data. HQSU is allegedly paid a pre-negotiated flat fee to provide “administrative services” for clients unable to come to an attorney’s office due to physical, financial, or transportation limitations, and to.assist attorneys signing a retainer agreement and filling out an In-Take Packet with personal information. HQSU then uploads the documents to its allegedly username and password-protected website. Attorneys using this service upload and download other documents to HQSU servers. Casillas alleges that HQSU failed to provide adequate or responsible protections against unlawful access and failed to report the hacking activity so it is sued in the class action along with the carriers.

The alleged “hacking” of the HQSU files was first suspected during an in-chambers hearing in a worker’s compensation case before Presiding Judge Paige Levy. The case was being defended by Knox Ricksen. Knox Ricksen’s attorneys allegedly revealed they had Mr. Casillas’ attorney-privileged In-Take Packet. The attorney first allegedly responded to questions by Judge Levy that it was obtained from the HQSU “website” but later said he did “not know” where it came from. Levy ruled it was attorney client privileged and ordered it to be returned.

Allegedly the downloading of documents from HQ Sign Up compromised approximately 32,500 intake sheets, in addition to the Casillas documents. Plaintiff’s experts have allegedly discovered that the documents were obtained by a “directory traversal attack.” Directory traversal is an HTTP exploit which allows attackers to access restricted directories and execute commands outside of the web server’s root directory. On the other hand, Zenith has argued HQSU intake packet materials were obtained using a Google search of the claimant’s name and thus “were found in the public domain.”

In a motion by Zenith to be dismissed, it’s attorneys claim that the case was before Judge Levy because “Knox petitioned the WCAB for an order allowing certain discovery that Knox asserted may show that a “runner” or “capper” had procured Casillas as a Reyes client and Casillas had fabricated or exaggerated his claimed injuries. Reyes opposed, arguing that the discovery was derived from attorney-client privileged information contained in Reyes’s “In-Take Packet” for Casillas. (One would assume from this motion that Zenith believed HQSU Sign Up Services was suspected of running and capping injury cases for lawyers). In any event Zenith was not involved in the Casillas workers’ compensation case and asks to be dismissed.

Another motion recently filed by defendants seeks to strike the class action allegations claiming Casillas violated Central District local rule 23-3 which requires a motion for class certification to be filed “[w]ithin 90 days after service of a pleading purporting to commence a class action” which expired last October. Casillias replied that the local rule is discretionary, and asks for more time.

An now a second federal complaint has been filed by Adela Gonzalez seeking class action status against the same carriers and others. Gonzalez was also a client of Reyes & Barsoum LLP in connection with a workers’ compensation claim. The facts of the second case are essentially similar to the Casillas second amended complaint. Nothing new is alleged what was not previously claimed. The second case is in its infancy, and no responsive documents have yet been filed by any defendants. Gonzalez does not specifically allege how her case was compromised other than as part of the entire scheme.

At the moment, the controversy seems to essentially be a claim by a client of an applicant lawfirm that approximately 33,000 “In-Take Packets” completed by HQSU Sign Up Services, Inc. were “hacked” by a conspiracy of insurance carriers using a “a directory traversal attack” to download these confidential records that were protected by attorney client privilege from HQSU in violation of law.

On the other hand, the defendants suspect and claim that HQSU was really a runner or capper organization soliciting injury claimants for lawfirms, and that they had approximately 33,000 records of litigants on an insecure website that Google regularly indexed. A Google search of any of the claimants by name in these records would lead to file on the HQSU website that could be downloaded by anyone without hacking anything and thus were in the “public domain.” Since HQSU is a party to this case, no doubt discovery will prove or disprove its status as a runner or capper organization.

San Jose Company Earns Carrier’s 15th Safety Recognition Award

There are regular and seemingly unending media announcements chastising business practices that are purportedly unsafe for workers. Cal/OSHA regularly issues heavy fines for those who violate safety laws. It is not often we hear of an award that is given for an exemplary safety record, especially fifteen years in a row. So here is the “good news” story.

Ultratech, Inc. a leading supplier of lithography, laser­ processing and inspection systems used to manufacture semiconductor devices and high-­brightness LEDs (HB­ LEDs), as well as atomic layer deposition (ALD) systems, recently received its 15th safety recognition award from its workers’ compensation carrier for its exemplary health and safety record.

The award, presented by Ultratech’s Insurance carrier Berkley Technology Underwriters, a Berkley Company, acknowledges Ultratech’s successful efforts to incorporate safety as part of the company’s corporate culture. This recognition includes its facilities in San Jose, Calif., Waltham, Mass. and Singapore.

Matthew Mueller, President, Berkley Technology Underwriters, a Berkley Company, stated, “As a property-casualty insurance provider specializing in the tech industry, we are well aware of what extremes a company might take to protect its most valuable assets, its people. Without question, Ultratech has gone to the utmost to do so. Safety is truly embedded in the culture at Ultratech. We are very proud to work so closely with them.”

“The safety of our employees is built into everything that we do,” noted Arthur W. Zafiropoulo, Ultratech’s Chairman and CEO. “Building on our 15th safety award, Ultratech will continue to find ways to make further improvements. The accolades surrounding this award go to our employees who work to make safety and quality a priority in Ultratech’s corporate culture. In receiving this award, I challenge other companies around the world to make a commitment to improving workplace and employee safety.”

Berkley Technology Underwriters is a global insurance solution provider offering most lines of property, casualty and professional insurance coverage for clients with technology exposure and technology firms worldwide. Headquartered in Minneapolis, MN USA, it is a member company of W. R. Berkley Corporation. Offerings encompass global coverages for first and third-party solutions. It has been accredited as a Coverholder on behalf of Lloyd’s of London. As a Coverholder, Berkley Technology Underwriters is able to secure locally accepted insurance coverage around the world for its U.S. technology clients. Coverage is provided under Lloyd’s licenses through W. R. Berkley Syndicate 1967, a Lloyd’s syndicate underwriting a worldwide portfolio of insurance and reinsurance risks.

GlaxoSmithKline Says Eliminating Kickbacks Has Not Hurt Profits

It has been one of the pharmaceutical industry’s most closely watched experiments: does ending kickback payments to doctors undermine drug sales?  GlaxoSmithKline, the British drugmaker, believes it has proved that raising the ethical bar on marketing practices doesn’t necessarily reduce competitiveness.

GSK Chief Executive Andrew Witty said better-than-expected 2016 first quarter results coincided with a period where the entire group had operated under a new policy that bans payments to doctors who speak on behalf of GSK. “It convinces us that the moves we’ve made are both good for our business and also good for improving the reputation of the industry,” Witty told reporters.

GSK, which was fined nearly $500 million in 2014 for bribing doctors in China, is the first drug company to implement such a broad clampdown on payments to prescribers and competitors are watching closely to assess the commercial fallout.

The former head of the Chinese division of GlaxoSmithKline was charged with corruption in connection with the bribery scandal in which GSK paid off doctors and government officials. In the prior six years Mark Reilly and some of his associates allegedly spent an approximate sum of $480 million on hospitals and its employees, in order to increase the sales of GSK pharmaceuticals in China. Shortly after the allegations against the pharmaceutical company were made public their sales in the Chinese market fell 61%.

GlaxoSmithKline announced it would stop paying doctors for promoting its drugs and scrap prescription targets for its marketing staff – a first for an industry battling scandals over its sales practices, and a challenge for its peers to follow suit. Britain’s biggest drugmaker also said it would stop payments to healthcare professionals for attending medical conferences as it tries to persuade critics it is addressing conflicts of interest that could put commercial interests ahead of the best outcome for patients.

The Chinese authorities were not only investigating GlaxoSmithKline; big international pharmaceutical companies like Novartis International AG, AstraZeneca PLC, Sanofi S.A., Bayer AG und Eli Lilly and Company have also been subjected to greater scrutiny.

In China, GSK’s business is still struggling, with sales down 28 percent in the first quarter, due to disposals of some products and lower prices, but Witty said he expected GSK to return to growth in China in the second half of 2016.

In the United States, the industry’s biggest market by far, many companies have run into conflicts over improper sales tactics and GSK reached a record $3-billion settlement a few years ago with the U.S. government over charges that it provided misleading information on certain drugs.

AstraZeneca said in 2011 it was scrapping payments for doctors to attend international congresses but others, until now, have not followed suit and GSK’s actions go further.

The shift is pragmatic to a certain extent, since many decisions about which drugs to use are now taken centrally by big insurers and governments, based on cost-effectiveness measurements, rather than by individual doctors.

Manager of Pizza Parlor Jailed for Premium Fraud

The manager of Gabilan Pizza in Soledad was sentenced to jail and felony probation for charges related to workers compensation fraud, according to the Monterey County District Attorney’s Office.

In 2014, the DA’s Worker’s Compensation Fraud Unit and California Department of Insurance conducted an insured employer compliance sweet in Monterey County.

Based on information that Gabilan Pizza didn’t have workers’ compensation insurance for employees, investigators contacted Gabilan Pizza Manager Osama Zawideh, 52, who indicated that he had the mandated insurance in his name despite the restaurant being in his niece’s name and her having nothing to do with the business.

He pleaded to two counts of making a material misrepresentation in order to obtain a lower workers’ compensation insurance premium and one county of willfully failing to file payroll taxes with intent to evade tax.

Zawideh was placed on felony probation for five years and also ordered to pay $4,819.06 in victim restitution to be paid to State Farm Insurance. He also must serve 120 days in county jail and pay more than $10,000 in fines.

The case was investigated by Monterey County District Attorney Investigator George Costa.

WCAB Panel Reverses IMR for “Plainly Erroneous Finding”

Marissa Gonzalez-Ornelas injured both her knees in 2004 while working as a counselor for the County of Riverside.

In 2015, her treating physician submitted a request for authorization to provide her with Synvisc injections in both knees. Defendant submitted the request to UR, and a UR decision issued denying authorization. She appealed the UR denial to IMR. An IMR determination issued denying authorization. She timely appealed the IMR determination to the WCAB pursuant to Labor Code section 4610.6(h).

The WCJ denied applicant’s IMR appeal based upon the finding that “[t]here is no clear and convincing evidence that the determination was procured by fraud,” and “[there is no clear and convincing evidence that the determination was the result of a plainly erroneous finding of fact, which erroneous finding is a matter of ordinary knowledge, and not a matter subject to expert opinion.” The WCAB reversed the WCJ in the panel decision of Gonzalez-Ornelas v County of Riverside.

The !MR reviewer wrote that denial of authorization was because, “[t]here is no documentation that the patient failed conservative therapies” and “[t]here is no documentation that the patient is suffering from osteoarthritis or severe osteoarthritis that did not respond to conservative therapies.” These statements by the IMR reviewer are directly contradicted by what is set forth in Dr. Jackson’s December 30, 2014 notes which were in the IMR file.

Page four of the December 30, 2014 progress notes by Dr. Jackson states that applicant complained of pain in both knees at that time and that x-rays of the knees showed “some medial compartment arthritis and minimal patella-femoral arthritis.” On page five of the notes, Dr. Jackson provides a diagnosis that includes “primary osteoarthritis of the right knee … primary osteoarthritis of the left knee” and “unilateral post-traumatic osteoarthritis” of both knees. (Id.) Dr. Jackson further documents in his notes that applicant had left knee surgery “with no real decrease in her symptoms,” but that she did have “definite benefit” with Synvisc injections in both knees over the years, writing on page five that applicant “has undergone treatment on a very conservative basis which has been complicated by her morbid exogenous obesity which also would have precluded any significant intervention other than simple conservative measures as have been done.” (Id.) Dr. Jackson opined that applicant will eventually need bilateral total knee replacements, but that Synvisc injections will help her symptoms until surgery and that Synvisc is recommended because applicant “does not do well with cortisone.” (Id.)

The WCAB panel concluded that “Denying authorization based upon a finding that there is “no documentation” when such documentation is, in fact, in the possession of the IMR reviewer is “a plainly erroneous express or implied finding of fact [as] a matter of ordinary knowledge based on the information submitted for review … and not a matter that is subject to expert opinion” as described in section 4610.6(h)(5). It is also an action taken “without or in excess of the administrative director’s powers” as described in section 4610.6(h)(I). The !MR appeal should have been granted by the WCJ on both those grounds.”

“Contrary to the view expressed by the WCJ in her Report, expert opinion is not needed in order to determine that the IMR decision in this case is defective. It is within the realm of ordinary knowledge to conclude that it was error for the IMR reviewer to state that there is “no documentation” when such documentation is part of the record, as in this case. It is also within the realm of ordinary knowledge to determine from the face of the IMR decision that the use of the injections is recommended by the ODG for people who suffer from osteoarthritis in their knees, like applicant.”

The panel ordered the Administrative Director to “provide a new IMR of the treatment forthwith in accordance with section 4610.6(i) and this decision. As part of the new IMR, the ODO should be applied based upon the documentation in the record, which as discussed above, appears to support the provision of the Synvisc injections.”

Controversy Erupts Over Outdated Labels on Generic Meds

Most Americans may assume their prescription medicines are packaged with the latest, up-to-date safety information. But that may not always be true when it comes to generic drugs. Statnews reports that the companies that make brand-name medicines can change their product labels when they learn about new side effects that may harm patients. But federal regulations prevent generic companies from doing the same thing, unless a change has already been made to the corresponding brand-name drug.

Generic drug manufacturers don’t mind having their hands tied in this way because it helps shield them from potential lawsuits over side effects not mentioned on their medicines’ labels. But it potentially jeopardizes patient safety. With generic drugs now prescribed the vast majority of the time, side effects often are first noticed in patients taking these medications.

So three years ago, the US Food and Drug Administration proposed a rule that would allow generic drug makers to update their labeling if new side effect information is detected.

The pharmaceutical industry, fearing rising litigation costs, has lobbied hard to thwart the agency and has won delays and allies in Congress. Earlier this month, the House Appropriations Committee proposed a spending bill that would prevent the FDA from using its funding to enact the rule as early as this summer.

Consumer advocacy groups are protesting. With eight of every nine prescriptions in the United States written for lower-cost generics, they worry that many drugs that Americans take every day may have outdated safety information.

“New risks posed by drugs are often discovered after a medicine is sold as generic,” said Allison Zieve, director of litigation at Public Citizen, which five years ago petitioned the FDA to devise a new rule about generic labeling. “It really doesn’t make sense for crucially important products such as drugs not to have updates.”

For their part, generic drug makers have been battling the FDA over concerns that they will face an untold number of lawsuits filed by consumers who claim they were harmed by the medicines. Right now, a generic drug maker cannot be sued for not warning about potentially dangerous side effects, since federal regulations only require their product labels match brand-name drugs.

The Generic Pharmaceutical Association, an industry trade group, argues that the added regulatory requirements and litigation costs could eventually add $4 billion to the nation’s health care bill. And it asserts that the new rule would create confusion if only some generic drug makers adopt language about a side effect, leading to a potpourri of potential labels.

The generics industry is not alone in sharing such concerns. Two weeks ago, more than a dozen companies and organizations reiterated these points in a letter to the FDA. Among them: the CVS and Rite Aid drug-store chains; trade groups representing health insurers, pharmacists, and pharmaceutical wholesalers; and the health plan for retired auto workers.

Opponents of the FDA proposal are doing more than just complaining. Last year, brand-name and generic drug makers jointly made a proposal. Their idea was for brand-name manufacturers to remain responsible for updating product labeling when they learn about new safety hazards. But this would only apply when there are no generic versions available. Otherwise, the FDA would be responsible for mandating label changes for all drugs, including generics.

Court of Appeals Rejects Player Objections to $1 Billion NFL Settlement

Nearly three years ago, the N.F.L. and lawyers for thousands of retired football players agreed to resolve lawsuits brought by former players who alleged that the NFL failed to inform them of and protect them from the risks of concussions in football. The District Court approved a class action settlement that covered over 20,000 retired players and released all concussion-related claims against the NFL. Objectors have appealed that decision to the United States Court of Appeals for the Third Circuit, arguing that class certification was improper and that the settlement was unfair.

The huge case had its birth in California. In July 2011, 73 former professional football players sued the NFL and Riddell, Inc. in the Superior Court of California. The NFL removed the case to federal court on the ground that the players’ claims under state law were preempted by federal labor law. More lawsuits by retired players followed and the NFL moved to consolidate the pending suits before a single judge for pretrial proceedings which was granted. The cases ultimately ended up in a federal court for the Eastern District of Pennsylvania as a multidistrict litigation.

Under the settlement, retired players or their beneficiaries are compensated for developing one of several neurocognitive and neuromuscular impairments or “Qualifying Diagnoses.” This award is subject to several offsets, that is, awards decrease: (1) as the age at which a retired player is diagnosed increases; (2) if the retired player played fewer than five eligible seasons; (3) if the player did not have a baseline assessment examination; and (4) if the player suffered a severe traumatic brain injury or stroke unrelated to NFL play.

The Monetary Award Fund is uncapped and will remain in place for 65 years. Every retired player who timely registers and qualifies during the lifespan of the settlement will receive an award. If, after receiving an initial award, a retired player receives a more serious Qualifying Diagnosis, he may receive a supplemental award.

Of the over 20,000 estimated class members (the NFL states that the number exceeds 21,000), 234 initially asked to opt out from the settlement and 205 class members joined 83 written objections submitted to the District Court. Before the fairness hearing, 26 of the 234 opt-outs sought readmission to the class. After the District Court granted final approval, another 6 opt-outs sought readmission. This leaves 202 current opt-outs, of which class counsel notes only 169 were timely filed.

This appeal principally presents two questions – whether the District Court abused its discretion (1) in certifying the class of retired NFL players and (2) in concluding that the terms of the settlement were fair, reasonable, and adequate. Objectors (95 in all) have filed 11 separate briefs totaling some 500 pages addressing these questions.

On April 18, the Court of Appeals approved the settlement in the 69 page decision. After reviewing the case and all of the arguments submitted by the objectors, the Court concluded. “It is the nature of a settlement that some will be dissatisfied with the ultimate result. Our case is no different, and we do not doubt that objectors are well-intentioned in making thoughtful arguments against certification of the class and approval of this settlement. They aim to ensure that the claims of retired players are not given up in exchange for anything less than a generous settlement agreement negotiated by very able representatives. But they risk making the perfect the enemy of the good. This settlement will provide nearly $1 billion in value to the class of retired players. It is a testament to the players, researchers, and advocates who have worked to expose the true human costs of a sport so many love. Though not perfect, it is fair. In sum, we affirm because we are satisfied that the District Court ably exercised its discretion in certifying the class and approving the settlement.”

Study Shows OTC Heartburn Meds Increase Risk of Kidney Failure

The list of prescription medications that were once approved by the FDA, and later found to be dangerous grows at an alarming rate. Over the years, many medication have been withdrawn from the market.

Darvon and Darvocet for example was on the market for 55 years. Xanodyne Pharmaceuticals Inc. which makes Darvon and Darvocet, agreed to withdraw the medication from the U.S. market in 2010 at the request of the U.S. Food and Drug Administration. The FDA has also informed the generic manufacturers of propoxyphene-containing products of Xanodyne’s decision and requested that they voluntarily remove their products as well. Clinical data showed that the drug puts patients at risk of potentially serious or even fatal heart rhythm abnormalities.

Palladone, a narcotic painkiller manufactured by Purdue Pharma was on the market a half year in 2005. High levels of palladone could slow or stop breathing, or cause coma or death; combining the drug with alcohol use could lead to rapid release of hydromorphone, in turn leading to potentially fatally high levels of drugs in the system. The drug was recalled.

There are many other examples.

Now there is a new worry. Reuters Health reports that people taking common heartburn medications known as proton pump inhibitors (PPIs) like Nexium and Prevacid are at increased risk of new and severe kidney disease, according to a U.S. study. Among hundreds of thousands of patients in Department of Veterans Affairs databases, new users of PPIs without kidney disease were 30 percent more likely to develop chronic kidney disease over the course of five years. Their risk of kidney failure was doubled.

PPIs are prescribed to treat ulcers, heartburn and acid reflux and are some of the most effective forms of treatment available, the study authors write in the Journal of the American Society of Nephrology. These drugs are generally viewed as safe and may be overprescribed and continued for long periods without being necessary, they note.

But the study team found that people taking PPIs were at significantly higher risk of new kidney problems compared to those taking H2 blockers. The risk of a decline in kidney function was 32 percent higher for people taking PPIs and the risk of new cases of chronic kidney disease was 28 percent higher. Patients taking PPIs were 96 percent more likely to experience end-stage renal disease – kidney failure – than those who took H2 blockers.

The risks also increased with the time that someone was taking PPIs, leveling off after about two years of use. “We suggest judicious use of PPI, and that use be limited to when it is medically necessary and to the shortest duration possible,” said senior author Dr. Ziyad Al-Aly, associate chief of staff for research and education at the VA Saint Louis Health Care System.

Because many PPIs are available over the counter, people may take them without the input of a doctor, Al-Aly said. He recommends limiting the use of over the counter PPIs to only times when it is necessary. “If people find themselves taking over the counter PPI frequently, then a doctor consultation is definitely needed to determine best and safest options available to that patient,” Al-Aly told Reuters Health by email.

California Fatal Industrial Injuries Decrease

The Department of Industrial Relations has issued a report that shows the number of Californians who died on the job decreased in 2014. A review of the past ten years indicates that workplace fatalities remain below the average rate of fatalities prior to 2008, when the last recession began.

Data comes from the Census of Fatal Occupational Injuries (CFOI) which is conducted annually in conjunction with the U.S. Bureau of Labor Statistics (BLS). There were 344 fatal injuries on the job in California in 2014, compared to 396 in 2013 and 375 in 2012. Key findings from the latest census in California include:

1) Over one third (35%) of all California workplace deaths identified in 2014 occurred in transportation incidents.
2) One in five (22%) of all California workplace deaths identified in 2014 were attributed to violent acts.
3) One in five (21%) of all California workplace deaths identified in 2014 were attributed to trips, slips and falls.
4) Fatal workplace injuries among Latino workers in 2014 decreased to 130 (38% of all worker deaths) from 194 (49%) in 2013, and 137 (37%) in 2012.

The high rate of workplace fatalities for Latinos continues to be an area the department is tracking closely. DIR over the past six years has increased workplace safety outreach and education to Spanish-speaking workers, with a focus on high-hazard work.

A table reflecting final data for 2014 for California is posted online. Detailed tables will be posted as soon as available from Bureau of Labor Statistics (BLS).

The Census is conducted annually by DIR in conjunction with the U.S. Bureau of Labor Statistics. CFOI produces comprehensive, accurate and timely counts of fatal work This Federal-State cooperative program was implemented in all 50 states and the District of Columbia in 1992.

DIR protects and improves the health, safety and economic well-being of over 18 million wage earners, and helps their employers comply with state labor laws. Its Division of Occupational Safety and Health, commonly known as Cal/OSHA, helps protect workers from health and safety hazards on the job in almost every workplace in California. Cal/OSHA does not have authority when injuries occur on public roadways.

Cal/OSHA’s Consultation Services Branch provides free and voluntary assistance to employers and employee organizations to improve their health and safety programs. Employers should call (800) 963-9424 for assistance from Cal/OSHA Consultation Services.

Employees with work-related questions or complaints may contact DIR’s Call Center in English or Spanish at 844-LABOR-DIR (844-522-6734). The California Workers’ Information line at 866-924-9757 provides recorded information in English and Spanish on a variety of work-related topics. Complaints can also be filed confidentially with Cal/OSHA district offices.