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Farm Labor Contractor and Two Growers Cited $1.9M for Wage Theft

The Labor Commissioner’s Office has cited farm labor contractor M.G. Luna, Inc. of Parlier and growers Madera Persimmon Growers Inc. of Madera and Willems Farms, Inc. of Kingsburg $1,926,531, for wage theft affecting 356 workers who harvested persimmons and blueberries.

The Fresno County-based farm labor contractor registered to Maria Guadalupe Luna collected wages from the growers but failed to pay the workers. The farm labor contractor also hired workers to harvest blueberries on Luna’s own farm and failed to pay them.    

The agricultural industry has up-the-chain liability laws holding client companies responsible for unpaid wages when their contractor fails to pay their workers. In this case, the growers who contracted with M.G. Luna will pay the owed wages to workers,” said Labor Commissioner Lilia García-Brower.

The Labor Commissioner’s Office opened its investigation into M.G. Luna Inc. and growers Madera Persimmon Growers Inc., and Willems Farms, Inc. in September 2019 after receiving a referral from California Rural Legal Assistance, Inc. The investigation focused on dozens of wage claims workers filed against the farm labor contractor and the growers for nonpayment of wages or for receiving checks with insufficient funds.

The citations and penalties issued total $1,926,531. Maria Guadalupe Luna, an individual, and Madera Persimmon Inc., a corporation, were cited $75,120 for waiting time penalties, $6,273 for minimum wage violations, and $2,230 in interest involving 25 workers. Maria Guadalupe Luna, an individual, was also cited $1,140,720 for waiting time penalties, $191,943 for minimum wage violations, and $71,325 in interest affecting 223 workers.

Maria Guadalupe Luna, an individual, and Willems Farms, Inc., a corporation, and Gayle A. Willems and Paul E. Willems, both trustees of the Willems Family Trust, were cited $334,080 for waiting time penalties, $76,272 for minimum wage violations, and $28,568 in interest involving 108 workers.

Under a California labor law enacted in 2014 to protect workers whose labor has been outsourced to a labor provider, the outsourcing entity, known as a “client employer,” is liable for the laborers’ wages if the laborers’ work is within the outsourcers’ “usual course of business.”

The California Legislature enacted Cal. Labor Code § 2810.3 to establish a new form of liability for employers, termed “client employers,” who obtain workers from third-party contractors. The legislative history of the statute indicates that client employer liability was created to address the growing business model where a business uses a contractor to supply workers who are supervised and paid by the contractor, but appear to be employees of the business. Under the statute, Cal. Labor Code § 2810.3(a)(1)-(3), (6), the outsourcing entity, known as a “client employer,” is liable for the laborers’ wages if the laborers’ work is within the outsourcers’ “usual course of business.”

The Labor Commissioner’s License and Registration search page allows growers to ensure the labor contractor they are hiring is properly licensed and registered with the Labor Commissioner’s Office as required by law.

Growers in California can find out if wage claims have been filed against a farm labor contractor by searching on the Labor Commissioner’s Wage Claim Search tool webpage. Growers should also check the search tool after work is completed, as wage claims are not always filed immediately after nonpayment of wages.

DOJ Announces Results of Nationwide COVID-19 Fraud Enforcement Action

The Justice Department announced the results of a coordinated, nationwide enforcement action to combat COVID-19 fraud, which included 718 enforcement actions – including federal criminal charges against 371 defendants – for offenses related to over $836 million in alleged COVID-19 fraud.

Deputy Attorney General Monaco also announced the launch of two additional COVID-19 Fraud Enforcement Strike Forces: one at the U.S. Attorney’s Office for the District of Colorado, and one at the U.S. Attorney’s Office for the District of New Jersey. These two strike forces add to the three strike forces launched in September 2022 in the Eastern and Central Districts of California, the Southern District of Florida, and the District of Maryland.

Michael C. Galdo, Acting Director of COVID-19 Fraud Enforcement, detailed the results of the three-month coordinated law enforcement action that took place from May through July 2023, which included criminal, civil, and forfeiture actions. More than 50 U.S. Attorneys’ Offices, including the COVID-19 Fraud Enforcement Strike Forces, the Justice Department’s Criminal and Civil Divisions, and more than a dozen law enforcement and OIG partners worked together to conduct the sweep.

Galdo also said that 63 of the defendants had alleged connections to violent crime, including violent gang members also accused of using pandemic funds to pay for a murder for hire. Twenty-five defendants have alleged connections to transnational crime networks.

718 law enforcement actions occurred, including criminal charges, civil charges, forfeitures, guilty pleas, and sentencings, with a combined total actual loss of more than $836 million. Criminal charges were filed against 371 defendants, and 119 defendants pleaded guilty or were convicted at trial during the sweep. Over $57 million in court-ordered restitution was imposed. 117 civil matters occurred during the sweep, with over $10.4 million in judgments. Prosecutors worked with law enforcement to secure forfeiture of over $231.4 million.

Many of the cases in the enforcement action involve charges related to pandemic unemployment insurance benefit fraud and fraud against the two largest pandemic Small Business Administration programs: the Paycheck Protection Program and Economic Injury Disaster Loans. Additional matters involved pandemic healthcare billing fraud, fraud against the Emergency Rental Assistance program, and fraud committed against the IRS Employee Retention Credit program (ERC), a refundable tax credit for businesses and tax-exempt organizations that had employees and were affected during the COVID-19 pandemic. IRS Criminal Investigations (IRS-CI) worked with the California Strike Force and the U.S. Attorney’s Office for the District of New Jersey to bring multimillion dollar ERC fraud cases during the enforcement action.

In May 2021, the Attorney General established the COVID-19 Fraud Enforcement Task Force (CFETF) to marshal the resources of the Department of Justice in partnership with agencies across government to enhance efforts to combat and prevent pandemic-related fraud. The task force bolsters efforts to investigate and prosecute the most culpable domestic and international criminal actors and assists agencies tasked with administering relief programs to prevent fraud by, among other methods, augmenting and incorporating existing coordination mechanisms, identifying resources and techniques to uncover fraudulent actors and their schemes, and sharing and harnessing information and insights gained from prior enforcement efforts.

The cases were investigated by the following agencies: FBI; U.S. Secret Service; IRS-CI; Defense Criminal Investigative Service; Homeland Security Investigations; U.S. Postal Inspection Service; Army Criminal Investigations Division; Food and Drug Administration’s Office of Criminal Investigations; the Diplomatic Security Service; and the Offices of Inspectors General from the Small Business Administration, Department of Labor, Department of Homeland Security, Federal Deposit Insurance Corporation, Department of Health and Human Services, Department of Veterans Affairs, Federal Housing Finance Agency, Federal Reserve Board, Social Security Administration, the Special Inspector General for Pandemic Relief, Treasury, and the Treasury Inspector General for Tax Administration.

OCDETF Fusion Center and OCDETF’s International Organized Crime Intelligence and Operations Center, the Pandemic Response Accountability Committee, the Financial Crimes Enforcement Network, and the National Unemployment Insurance Fraud Task Force provided key support.

Doctor Pleads Guilty to Using Musbranded Smuggled Drugs on Patients

Tien Tan Vo, a doctor practicing in Imperial Valley, has pleaded guilty to crimes related to his years-long use of foreign unapproved and misbranded cosmetic drugs.

Vo pleaded guilty to misdemeanor counts of receipt of misbranded drugs in interstate commerce and being an accessory after the fact to an accomplice, who smuggled the unapproved drugs into the United States from Mexico.

In his plea agreement, Vo admitted that none of the injectable botulinum toxin or lip fillers used by his clinics between November 2016 and October 2020 was approved for use in the United States. This specifically included a botulinum toxin product called “Xeomeen” and an injectable lip filler called Probcel – both products that have not been approved by the U.S. Food and Drug Administration.

Vo acknowledged that he received $100,767 in gross receipts for almost four years of cosmetic services performed with unapproved drugs and devices. As part of his plea agreement, he has agreed to forfeit that amount, and to pay a fine of $201,534. Vo also agreed to pay restitution to victims of his offense.

In his plea agreement, Vo admitted purchasing most of his unapproved drugs and devices from the operator of a “med spa” in Mexicali, Mexico, who smuggled them into the United States without declaring them.

According to the Associated Press, at one time Vo was a “rock star” doctor who tested tens of thousands of people for COVID-19 in the pandemic’s early months in his badly-stricken California desert community.

“All members of our community should be able to trust that their doctor is acting in their best interest,” said Acting U.S. Attorney Andrew Haden. “Through this prosecution, we are protecting patients from unapproved and potentially unsafe drugs and will always seek to thwart those who would exploit patients for financial gain.”

“Injecting unapproved medicines poses a significant threat to public health and can have serious consequences for individuals,” said Chad Plantz, Special Agent in Charge for HSI San Diego. “Together, with our partnered agencies, we need to educate people of the dangers caused by using unauthorized botulinum toxin (the active ingredient in Botox®, Xeomin®, and similar products) and thwart those who smuggle and illegally use it for cosmetic procedures.”

“The FDA’s requirements help ensure that patients receive safe and effective medical treatments. Evading the FDA process and distributing unapproved drugs to U.S. consumers will not be tolerated,” said Special Agent in Charge Robert M. Iwanicki, FDA Office of Criminal Investigations, Los Angeles Field Office. ““We will continue to investigate and hold accountable those who traffic in unapproved drugs.”

Sentencing is set for November 16, 2023, at 9:30 a.m. before U.S. Magistrate Judge Allison H. Goddard.

Potential victims related to this case may provide or request information by emailing USACAS.Cosmetic.Case@usdoj.gov.

K-12 Schools May Terminate Staff For Violation of Vaccination Rules

From March 2020 through February 2023, California was in a State of Emergency due to COVID-19. Midway through this period, on August 11, 2021, the State Public Health Officer issued an order requiring K-12 schools to verify the COVID 19 vaccination status of all school workers (State Dept. of Public Health, State Public Health Officer Order of Aug. 11, 2021.)

When the Public Health Order went into effect, Gloria Elizabeth Rossi was working at the School, as she had for decades, providing in-person classroom assistance for children with special needs and children whose primary language is Spanish.

Rossi was placed on unpaid administrative leave and then terminated from her employment with defendant Sequoia Union Elementary School District after refusing to either provide verification of her COVID-19 vaccination status or undergo weekly testing as required by a then-operative order of the State Public Health Officer.

Rossi brought suit under the Confidentiality of Medical Information Act (CMIA) (Civ. Code, § 56 et seq.) against defendants the School District; Sequoia Union Elementary School, the School where she worked, and Ken Horn, the School principal and superintendent.

Her complaint asserted two causes of action under the CMIA, alleging (1) discrimination due to her refusal to authorize release of her medical information and (2) unauthorized use of her medical information.

The trial court sustained defendants’ demurrer without leave to amend, finding each claim failed as a matter of law due to certain statutory exceptions.

This appeal is related to two other contemporaneous appeals (Dennis v. Tulare City School District (Aug. 25, 2023, F085428) [nonpub. opn.]; Moran v. Tulare County Office of Education (Aug. 25, 2023, F085385) [nonpub. opn.]) from nearly identical orders by judges of the Tulare County Superior Court dismissing identical CMIA causes of action by similarly situated school-worker plaintiffs.

The plaintiff-appellants in all three cases were represented by the same counsel; the cases were argued on the same day before the same panel of this Court. In this case the Court of Appeal affirmed the trial court’s orders in the published case of Rossi v. Sequoia Union Elementary School District F085416 (August 2023) on substantially identical grounds in all three cases.

Plaintiff’s principal contention on appeal is that the Public Health Order did not specify “what to do with individual employees not complying” and did not mandate their termination; she argues defendants’ disciplinary actions were therefore undertaken at their discretion, not necessitated by the Order.

The Court of Appeal noted that “The Public Health Order required “full compliance” by facilities and mandated that all K-12 schools “must verify vaccine status of all workers” and that those schools with workers who must test (i.e., with workers not reporting complete vaccination) “must report results to local public health departments.”

Notably, “the School could not fulfill either of these requirements without the cooperation of plaintiff (and all School workers).” And the “administration could not verify her vaccination status on its own, and it could not transmit test results it did not have. Although the Order did not literally state that unvaccinated and non-testing workers could not be present on school campuses, the Order’s prefatory text makes clear that its goal was to “minimize the risk that [workers] will transmit [COVID-19] while on K-12 school campuses,”

Plaintiff argues a fact finder might reasonably conclude that other reasonable accommodations could have been reached besides putting her on unpaid leave and ultimately firing her – positing “plexiglass [or] physical distancing” as other possible solutions.

However, we do not see how other potential arrangements like these would allow defendants to bring the School into ‘full compliance’ with the Public Health Order. Even if defendants allowed plaintiff to return to work in the classroom from behind a plexiglass shield, that would not allow them to either verify her vaccination status or report all unvaccinated-worker test results to local health departments. There is no room for factual debate about how else defendants could have complied with the Order’s requirements without directing plaintiff to stay home until she provided test results – and terminating her when it was clear she was never going to test.”

The Court of Appeal likewise concluded that the demurrer was properly sustained for the second cause of action, under Civ. Code § 56.20(c) (Unauthorized Use Claim), but not for the reasons stated by the trial court.

The complaint pleads a section 56.20(c) cause of action arising purely from defendants’ unauthorized use of plaintiff’s purported medical information (that is, her presumed unvaccinated status) to terminate her employment. Section 56.20(c)(1)’s exception states: “The information may be disclosed if the disclosure is compelled by judicial or administrative process or by any other specific provision of law.”

There is no allegation that defendants disclosed her vaccination status to any third party.

State Farm Succeeds in Class Action Attempt to Circumvent Policy Terms

Katherine Rosenberg-Wohl had a homeowners insurance policy with defendant Respondent State Farm Fire and Casualty Company, providing coverage on her home in San Francisco.

The policy contains a provision entitled “Suit Against Us” that states: “No action shall be brought unless there has been compliance with the policy provisions. The action must be started within one year after the date of loss or damage.”

In late 2018 or early 2019, Katherine Rosenberg-Wohl noticed that on two occasions an elderly neighbor stumbled and fell as she descended her outside staircase, and learned that the pitch of the stairs had changed and that to make the stairs safe the staircase needed to be replaced.

In late April 2019, she authorized the work and contacted State Farm, and on August 9, she submitted a claim for the money she had spent. On August 26, State Farm denied the claim. Among other things Lee said that it if the claimed loss were “to be covered,” something “sudden” had to have happened. And what plaintiff claimed coverage for, Lee said, was just “preventative.”

Sometime later, her husband, attorney David Rosenberg-Wohl, reached out to State Farm “to see if anything could be done,” and in August 2020 a State Farm adjuster, Rita Lee,said it had reopened the claim. And a few days later denied it.

In October 2020, represented by her husband, plaintiff filed two lawsuits against State Farm in San Francisco Superior Court., some 18 months after she had replaced the staircase, 14 months after State Farm had denied her claim the first time, and nearly six months after the one-year limitation period of the policy had expired.

One alleged two causes of action, for breach of the policy and for bad faith. That lawsuit was removed to federal court, and was resolved against plaintiff on a motion to dismiss based on the one-year limitation provision. It is currently on appeal in the Ninth Circuit.

The other action, the one now before the California Court of Appeal, purports to allege a claim for violation of California’s unfair competition law and was designated as a “class action.” This case was also resolved against plaintiff, also based on the limitation provision. When the trial court sustained a demurrer to the second amended complaint without leave to amend. Plaintiff appealed, asserting two arguments: (1) the one-year limitation provision does not apply to her unfair competition claim, and (2) even if it does, State Farm waived the limitation provision

The California Court of Appeal affirmed the trial court in the published case of Rosenberg-Wohl v. State Farm Fire and Casualty Co., -A163848.PDF (July, 2023).

The one-year limitation provision in the State Farm policy is there because ” insurance policies providing fire insurance on California property must include the standard form provisions contained in Insurance Code section 2071 or provisions that are at least their substantial equivalent.”

Insurance Code 2071 specifically states that “2071. (a) “The following is adopted as the standard form of fire insurance policy for this state:” …. “No suit or action on this policy for the recovery of any claim shall be sustainable in any court of law or equity unless all the requirements of this policy shall have been complied with, and unless commenced within 12 months next after inception of the loss. If the loss is related to a state of emergency, as defined in subdivision (b) of Section 8558 of the Government Code, the time limit to bring suit is extended to 24 months after inception of the loss.”

State Farm asserts “the Legislature has expressly endorsed” the provision under Insurance Code section 2071, and argues that because the allegations here all concern how it handled plaintiff’s claim, the suit is subject to the policy limitation period under applicable law.

In her brief plaintiff conceded that “there is . . . no doubt that an insured cannot plead around the one-year limitations provision by labeling her cause of action something different than breach of contract,” But then went on to argue “where damages are not sought but rather the relief sought is change of an unfair policy that affects not just the insured but the public at large, the insurer’s policy promise to the insured is not at issue,”

Plaintiff’s brief makes another concession, that “Simply alleging a claim under the UCL, of course, is no different from one alleging breach of the covenant of good faith and fair dealing or any other claim in which the point is to recover money for breach of contract. [Citations.]”

And plaintiff’s argument concludes with this: “here the UCL claim about practice and procedure is not a contract claim – the conduct is unfair even though it is not required under the policy, and it is unfair regardless of whether it leads to payment under the policy or no. And plaintiff asserts, she seeks “only injunctive relief . . . and that is why the four-year UCL statutory period applies,” going on to cite five cases in claimed support.

The Court of Appeal then discussed at length numerous cases, including many of those cited by the parties here, after all of which it made its analysis and conclusion.

In rejecting plaintiff’s effort to circumvent the one year statute of limitations the Court of Appeals concluded that “In sum, the crux of plaintiff’s claim (Jang, supra, 80 Cal.App.4th at p. 1303) is ‘grounded upon a failure to pay policy benefits.’ (Sullivan, supra, 964 F.Supp. at p. 1414.) That claim necessarily arises ‘out of the contractual relationship.’ (Lawrence, supra, 204 Cal.App.3d at p. 575.)”

State Auditor Moves EDD to “High Risk” List for Inadequate Fraud Prevention

The California State Auditor is required by Government Code section 8546.5, to report to the California Governor and State Legislature about statewide issues and state agencies that represent a high risk to the State or its residents. It’s latest report published on August 24, 2023 concludes that the Employment Development Department meets the criteria to me moved to the High Risk list, and two other agencies, the California Department of Technology, and the Department of Health Care Services, should remain on the High Risk list.

In the Auditor’s prior January 2021 Report it explained that EDD’s fraud prevention approach during the pandemic was marked by significant missteps and inaction that led to billions of dollars in unemployment benefit payments that EDD later determined may have been fraudulent.

The new 2023 Auditor’s assessment said that “EDD is a high-risk agency because of its mismanagement of the UI program. Specifically, EDD is unable to reliably estimate improper payments under the UI program, thus adversly affecting the State’s financial statements as well as impairing efforts to independently evaluate the efficacy of EDD’s own fraud prevention activities.”

Despite the program’s critical importance, EDD’s management of the UI program has been characterized by significant internal control weaknesses. For example, the program did not block addresses used to file unusually high numbers of claims, and it removed a safeguard preventing payment to individuals who had unconfirmed identities. These inadequate internal controls did not prevent potential fraud during fiscal years 2019-20 and 2020-21 and allowed the payments of potentially fraudulent claims, estimated at tens of billions of dollars, most of which have yet to be recovered.”

Contributing to this serious detriment, EDD’s inadequate identification of potentially fraudulent UI benefit payments was also a significant factor leading to modified audit opinions and the delayed publication of California’s Annual Comprehensive Financial Report (ACFR) for fiscal years 2019-20 and 2020-21, which the State Controller published in February 2022 and March 2023, respectively.”

EDD has not taken adequate corrective action to prevent the substantial risk of serious detriment to the State and its residents. Corrective action is adequate when it prevents a risk – such as the risk of fraud – from presenting a substantial risk of serious detriment. Because the potentially fraudulent payments have already occurred, have not been fully identified, and have largely not been recovered, EDD’s corrective action is not adequate.”

The Auditor “noted this issue in Report 2021-001.1, March 2023, the report that reviewed internal controls and compliance. In fact, we found that EDD’s estimate of potentially fraudulent payments omitted certain payments to claimants who made false statements to obtain benefits and also incorrectly included valid claims for benefits. EDD has established a process to pursue recovery of ineligible payments, but until it identifies all inappropriate transactions, it cannot effectively manage that process or allocate appropriate resources to pursuing recovery. Thus EDD’s current corrective action remains insufficient and is a contributing element to our designation of the agency as high-risk.

“Apart from the potentially fraudulent UI payments that EDD made during the pandemic, which it has estimated to be in the tens of billions of dollars and which continue to affect the State’s financial reporting, EDD’s eligibility decisions are frequently overturned during appeal and have resulted in the substantial risk of serious detriment to California residents.”

” From 2017 through 2022, about half of the issues in UI claims that claimants appealed were ultimately overturned in favor of the claimant. This rate of overturned decisions is consistent with the high rate of overturned decisions we noted in Report 2014-101, August 2014.” The Auditor added that “as of March 2023, California had the third highest reversal rate in the nation.

CMS Updates Section 111 Reporting User Guide to Version 7.3

Section 111 of the Medicare, Medicaid, and SCHIP Extension Act of 2007 (MMSEA) added mandatory reporting requirements with respect to Medicare beneficiaries who have coverage under group health plan (GHP) arrangements as well as for Medicare beneficiaries who receive settlements, judgments, awards or other payment from liability insurance (including self-insurance), no-fault insurance, or workers’ compensation.

The provisions for Non-Group Health Plans (NGHP), such as Workers’ Compensation claims, is found at 42 U.S.C. 1395y(b)(8). Reporting requirements are documented in the NGHP User Guide which is available as a series of downloads on the NGHP User Guide page. The NGHP User Guide is the primary source for Section 111 reporting requirements.

An organization that must report under Section 111 is referred to as a responsible reporting entity (RRE). In general terms, NGHP RREs include liability insurers, no-fault insurers, and workers’ compensation plans and insurers.

Failure to perform the required Section 111 reporting at all within one year of the date a settlement or other payment obligation provides for a monetary penalty of up to $1,000 for each day of noncompliance for each individual whose information should have been reported. This penalty amount will be adjusted annually for inflation under 45 CFR part 102. Current maximum penalty amount as adjusted for inflation in 2023 is $1,247.

CMS has just release of the latest iteration of the Non-Group Health Plan User Guide – Version 7.3. According to the firm of Allan Koba, Version 7.3 contains three main revisions:

First, and arguably the most significant, Chapter III has been updated to attempt to add some detail to the section on Ongoing Responsibility for Medical (ORM) reporting – Section 6.3.

These changes aim to clarify what triggers Ongoing Responsibility for Medical (ORM) reporting. In a prior update, this section was expanded, adding a conjunctive, 2-part test for the trigger of ORM. That is, in Version 7.2, the trigger for ORM was the assumption of ORM by the RRE AND the beneficiary receiving medical treatment for the related injury. This update caused questions from our industry, including how and when an RRE should know about medical treatment.

In response to these questions, the agency has released the updates of Version 7.3 which has removed use of the word “and”, applying a new definition which now states that the trigger for Ongoing Responsibility for Medical (ORM) reporting is the determination to assume ORM which is when the RRE learns, through normal due diligence, that the beneficiary has received claim-related treatment.

These changes to the text effectively remove the decision-making power from the RRE to decide when Ongoing Responsibility for Medical (ORM) has been accepted, and has defined acceptance as knowledge of claim-related treatment.

Secondly, Chapter IV has been updated to inform users who have opted into the unsolicited response file process that they may receive an empty file if no updates were made to their records in a given reporting period. That is, if an RRE has opted to receive the unsolicited response file, it will still receive a blank response file if no updates have been made by outside parties that would/should be contained therein. While the issuance of empty unsolicited response files was previously announced via an Alert last month, the fact that an empty file may be received is now outlined in Ch. IV, Sect. 7.5 for future reference.

Chapters I, II, and IV have been revised to remove all references to Internet Explorer as it is no longer a supported browser. While this update likely does not make too many waves, it may be of interest to some carriers utilizing a reporting software that was designed for IE.

Each chapter of the updated 7.3 User Guide is available for download. For questions about these updates, as well as general inquiries about Section 111 reporting and all things Medicare Secondary Payer, readers may contact Allan Koba at info@allankoba.com.

Court Has Difficulty Applying Workplace Violence Law to Work-at-Home

The North Coast Village Condominium Association is a California nonprofit corporation with forty-two employees and five board members. The North Coast Village condominium complex includes approximately 550 condominium units, an on-sight management office, and a security office.

The Association filed a workplace violence restraining order petition pursuant to Code of Civil Procedure, section 527.8 in support of its board president, Neil Anderson, and 46 other employees and board members seeking to restrain resident Nancy Phillips. Phillips and Anderson both own units within the community and Phillips previously served two terms on the Association’s board of directors. Anderson is the current board president.

Phillips and Anderson both own units within the community and Phillips previously served two terms on the Association’s board of directors. Anderson is the current board president.

Joseph Valenti was the Association’s general manager for twenty-four years before he retired early – due in part to the fact that dealing with Phillips was “too much.” He first met Phillips in 2005 when she angrily confronted him for supporting a contractor she had reported to the contractor’s licensing board. Valenti estimated that Phillips threatened to fire him over fifty times, including while she was on the board and was his boss. He said he feared for his safety as a result because he was the sole provider for his wife.

Fidel Jiran is the security patrol supervisor, and once while investigating a car in the parking area, Phillips became irate, shouted numerous profanities, walked quickly towards him, and took a backhanded swipe at his facial area. Jiran pulled his head backward to try to avoid her, but she knocked his baseball cap to the ground.

Jennifer Duren works as an administrative assistant and client relations specialist in the Association office.Phillips came into the office and asked to speak with Valenti. Duren went to Valenti’s doorway to announce Phillips. Phillips then came up behind Duren and shoved her with both hands into Valenti’s office.

Anderson served in the military for 26 years before retiring and taking a job as the director of disaster preparedness with a local fire department. He first encountered Phillips at an executive committee meeting after they were both elected to the Association’s board in 2016. He testified of many confrontations with her, one where she accused him and had him prosecuted in 2018 for lewd conduct for walking around in his underwear. He hired an attorney, defended and won the misdemeanor criminal case she instigated. Numerous conflicts occurred between the two during the following years.

Phillips continued to walk by his condominium almost every day – at least a hundred times according to Anderson – constantly muttering. This persisted even after the Association obtained a temporary workplace violence restraining order against her on February 4, 2021. On one occasion, he heard Phillips say “you (expletive deleted), I’m going to get you if it’s the last thing I do.” He said she appeared to be filming him as she walked by.

At the conclusion of a three-day hearing, the trial court denied the Association’s request. It then sua sponte and absent a request to amend the pleadings by either party, awarded Anderson a civil harassment restraining order pursuant to Code of Civil Procedure section 527.6 against Phillips “in the interest of judicial efficiency and conforming pleadings to proof.”

Phillips appealed and the Association cross-appealed. The Court of Appeall reversed and remanded in the published decision in North Coast Village Condominium Assn. v. Phillips D079455 (August 2023).

The Court of Appeal agreed with Phillips on her appeal claiming that that she was denied due process protections when the court sua sponte amended the pleadings at the conclusion of the case without prior notice.

“The breadth of behavior subject to restriction under section 527.8 also is narrower than that covered by section 527.6, meaning the section 527.8 petition did not put Phillips on notice to engage in discovery of certain facts or prepare appropriate defenses.”

On cross-appeal, the Association argues the trial court misinterpreted and misapplied section 527.8. It contends the trial court erred in concluding that section 527.8 did not apply to the December 23, 2020, and January 16, 2021 incidents because (1) Phillips was standing on public versus Association property, and (2) Anderson was not acting in his official capaciy as a board member at the time of the incidents.

Anderson testified that he considers his home to be his office, and he will respond to Association needs 24 hours a day if he is needed. He also testified residents approach him in the community to ask him questions or talk to him “all the time” and at all different hours.

But the Court of Appeal noted that some ambiguity remains in the workplace violence statute as to whether the definition of “workplace” includes a home office when the individual is not actively engaged in work at the time. And neither the legislative history nor caselaw “provides clear guidance as to whether section 527.8 encompasses protection for those who live at their workplace.”

The boundary also is not clear regarding the trial court’s other distinction between whether Anderson was acting as an employee at the relevant times or not.

“Now that many employees have the ability to work from anywhere and even on their phones, employees may alternate between handling personal and work matters throughout the day and night and follow a less defined work schedule than in the past. As a result, the distinction between when someone is and is not functioning as an employee may not always be abundantly clear.”

Ultimately, how this statute is applied in an evolving work environment likely is an issue the legislature will need to revisit. We conclude only that the limitations imposed by the trial court in this case are not supported by the language or history of the statute.

The reasoning of the trial Judge on these issued “do not provide a sufficient record that would allow us to determine the court’s holding absent the added limitations regarding location and capacity, remand is appropriate.”

“We express no opinion as to how the petition should be resolved.”

Startups and Technology Drive Explosive Growth in TPA Market

The “Insurance TPA Market by Service Type, by Service, and by End User – Global Opportunity Analysis and Industry Forecast, 2023-2030” reports that the insurance TPA Market size was valued at USD 307.79 billion in 2022, and is projected to reach USD 511.49 billion by 2030, at a CAGR of 5.5% during the forecast period, 2023-2030.

Innovative startup companies are emerging and revolutionizing the operational landscape within the insurance third-party administrator (TPA) industry. This factor is expected to drive the growth of the insurance TPA market. These emerging startups are transforming the conventional TPA business model by focusing on process optimization through automation and expedited claims handling. Moreover, they prioritize delivering transparent and dependable customer service to ensure customer satisfaction, comprehensive care, and operational efficiency.

Moreover, the increasing healthcare costs drive a higher demand for TPAs. As healthcare expenses continue to rise, there is a growing need for efficient management and cost-containment solutions. This has led to an increased reliance on TPAs, who specialize in streamlining administrative processes, negotiating with healthcare providers, and implementing strategies to control expenses. As a result, the demand for TPAs has significantly accelerated due to the rising healthcare expenses.

The TPAs reduce costs without compromising the quality of healthcare, and have established themselves as vital assets to self-insuring programs. These factors accelerate the growth of the insurance TPA market. However, the rising concerns of security and privacy of consumers from third parties restrain the market growth.

On the contrary, the technological advancements such as wearable technologies, blockchain, and artificial intelligence (AI) enable TPAs to manage claims and other processes. They guarantee efficient insurance services, offer exceptional service, and lower operational costs. This, in turn, creates ample growth opportunities for the key market players of the insurance TPA market in the coming years.

The global insurance TPA market is segmented on the basis of type, services, end user, and geography.

– – Based on type, the market is classified into health insurance, property and casualty insurance, workers’ compensation insurance, disability insurance, travel insurance, and others.
– – Based on services, the market is categorized into claims management and risk control management.
– – Based on end user, the market is divided into healthcare, construction, real estate and hospitality, transportation, staffing, and others.
– – Based on geography, the market is segmented into North America, Europe, Asia-Pacific, and Rest of the World (RoW).

North America holds the largest share of the insurance TPA market. This dominance is driven by the increase in chronic diseases such as cancer, heart disease, and diabetes caused by unhealthy habits such as smoking, alcohol consumption, and poor diet. As a result, there is a surge in the number of insurance policies, leading to the outsourcing of services to insurance TPAs for efficient claims management.

Additionally, the region’s vulnerability to natural disasters such as floods, earthquakes, and storms encourages individuals to opt for property insurance plans to mitigate potential losses. The growing number of insurance policies is expected to further drive the growth of the insurance TPA market in this region.

The key players in the global insurance TPA market include:

– – Sedgwick Claims Management Services, Inc.
– – United HealthCare Services (UMR), Inc.
– – Crawford & Co.
– – Gallagher Bassett Services, Inc.
– – CorVel Corp.
– – Meritain Health
– – ESIS, Inc.
– – Helmsman Management Services LLC
– – Trustmark Health Benefits, Inc.
– – Cannon Cochran Management Services Inc., dba CCMSI

August 21, 2023 – News Podcast


Rene Thomas Folse, JD, Ph.D. is the host for this edition which reports on the following news stories: S&W Misconduct Increase Not Applicable to Industrial Disability Leave. 9 Years of Continuances to “Develop the Record” is Enough. RFA for Expedited UR Review Must Be Supported by Evidence of Necessity. “Brokered” Radiology Services is Illegal Unlicensed Practice of Medicine. Whistleblower Triggers Radiologist’s Arrested for Illegal Opioid Prescription. City of Los Angeles Freelance Ordinance Now In Effect. Catering Company Cited for $1.2M for Post Pandemic Rehiring Violation. NLRB Sets New Standard for Assessing Lawfulness of Work Rule. CMS Updates Medicare Set Aside Self-Administration Toolkit. Blue Shield Moves Away from PBMs to Save $500M in Medication Costs.