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Insurance Commissioner Approves 6.7% Rate Increase

The California Insurance Commissioner has issued a Decision regarding the WCIRB’s January 1, 2014 Pure Premium Rate Filing approving advisory pure premium rates that average $2.70 per $100 of payroll effective January 1, 2014, which is 6.7% higher than the average filed pure premium rate as of July 1, 2013. The WCIRB in its October 23, 2013 amended Filing proposed advisory pure premium rates that average $2.75 per $100 of payroll.

In justifying approval of the lower rate, the Commissioner’s report stated as follows. “The gap between the recommendations of the WCIRB and the Department is due to two differences in the methodology used. First, the WCIRB included in their analysis a portion of the State Compensation Insurance Fund’s (“SCIF’s”) loss adjustment expense. The Department of Insurance did not include SCIF’s loss adjustment expenses. Second, the Department of Insurance recommends an additional 2.5% reduction in medical losses due to anticipated savings in SB 863, which the Department projects will result from the new Independent Medical Review process. This additional 2.5% reduction is not reflected in the WCIRB’ s recommendation. I agree with the Department that the Advisory Claims Cost Benchmark and pure premium rates should exclude the loss adjustment expense of the State Compensation Insurance Fund and include the Department’s additional projected medical loss savings”.

The WCIRB filing for January 1, 2014 demonstrates that insurers continue to charge premiums that are very close to the estimated cost of providing benefits and adjusting expenses. At the same time the Commissioner’s report noted that insurers once again filed substantially higher manual rates (rates that could be charged to employers). The rates actually charged to employers, however, are substantially lower on average than the filed rates. This is due to a common insurer practice of discounting from the filed rates. The extent to which insurers will discount from the filed rates in the future, however, remains to be seen. Current observations suggest that discounts are shrinking.

The WCIRB testified at the hearing that, over the last year or two, the charged rates have risen at a faster rate than the rise in the pure premium rate. In other words, trends suggest that insurers are beginning to moderate the extent to which they discount from the filed rates. The fact that insurers are substantially discounting their manual rates has helped to keep workers’ compensation insurance prices lower,. despite increasing costs. The data suggest, however, that insurers may be recognizing that this trend cannot continue in the face of increasing system costs. Consequently, insurers are now charging higher rates to employers.

Over the past few years, the department of insurance observed that many insurers draw down from their surplus and capital to sustain lower pricing. As I have noted in prior decisions, however, this is a trend that cannot continue indefinitely. Over the last two years, we’ve observed an increase in premiums as insurers limit the extent to which they discount from their filed rates. The Department of Insurance will continue to closely monitor this trend to ensure that discounting is fair and

At the time this rate increase was evaluated and approved, neither the WCIRB nor the Department of Insurance included the effects of the recent federal court injunction against imposition of the lien filing fee, nor the California Supreme Court ruling in Valdez, nor the estimate by Maximus Federal Services that IMR requests will soon exceed 50,000 per month.

The WCIRB will begin calculating 2014 experience modifications shortly and expects to publish nearly all first quarter 2014 experience modifications by November 27, 2013. When these recent factors have been considered, it may well be that a 6.7% increase is overly optimistic.

Should Reserves Be Increased for Obese Claimants?

Obese employees make more workers’ comp claims, and they make costlier ones than non-obese employees. That conclusion was drawn by Lockton Companies based on its review of several independent studies on employees with high health risks (including obesity, smoking, high blood pressure and limited physical activity) and workers’ comp claims. The Kansas City, Mo., provider of risk management, insurance, and employee benefits consulting services cites three studies that, when taken together, paint a troubling picture, especially of the impact overweight workers can have on workers’ comp claims.

Lockton says that wellness programs, properly designed and implemented, can address this situation by helping obese workers lose weight. But Lockton doesn’t offer any stats on how effective wellness programs are overall in combating obesity. Still, the studies cited offer food for thought.

The University of Michigan Health Management Research Center studied Xerox Corp. employees and confirmed that “employees with high health risks tended to have the highest workers’ compensation costs.” Xerox was an early proponent of wellness plans. The UM followed employees for four years and reported that “workers’ compensation costs increased for those employees whose health risks were increasing or high already (e.g., smoking, physical inactivity, hypertension, high cholesterol, and life/job dissatisfaction).”

Lockton also refers to a 2010 study by the National Council on Compensation Insurance which more closely correlated obesity with workers’ comp claims. The data “showed that workers’ compensation claims that included the obesity comorbidity diagnosis incurred significantly higher medical costs than comparable claims without the high health risk. NCCI also discovered that claims for employees identified as ‘obese’ almost tripled from 2000 to 2009 from 2.4 percent to 6.6 percent,” Lockton said.

Lockton then cites a more recent NCCI study testing whether “the lost-time duration of obese claimants is a multiple of non-obese claimants.” It was. “According to their findings, obese claimants incurred medical costs 6.8 times higher than non-obese (as defined by body mass index), were twice as likely to file a claim and an indemnity duration that averaged about 13 times higher,” Lockton summarized.

Lockton suggests that companies proactively engage HR and employee benefits to better understand the scope and breadth of existing corporate wellness initiatives, as well as how the organization is tracking the effectiveness of those programs. They should also determine how their insurer and/or third party administrator is capturing data on comorbid factors in workers’ compensation claim files and how that information can be incorporated into effective analytics. Finally, companies should collaborate with internal safety, health, and environment professionals (if applicable) to discover how best to integrate employee wellness with workplace safety.

“Effective corporate wellness initiatives have shown to be successful in not only reducing the duration of lost-time workers’ compensation claims,” said Lockton’s Michal Gnatek, author of the report, “but also in promoting healthy behaviors that potentially inhibit unsafe or inattentive workplace behavior.”

A.M. Best Report Shows Comp Industry Financial Improvement

The workers’ compensation industry’s results improved in 2012, as evidenced by a combined ratio of 110.3, a seven point decrease from 2011 and the first decline since 2006. The combined ratio is a measure of profitability used by an insurance company to indicate how well it is performing in its daily operations. A ratio below 100% indicates that the company is making underwriting profit while a ratio above 100% means that it is paying out more money in claims that it is receiving from premiums.

While the industry faces challenges such as poor underwriting results, low investment yields and ongoing uncertainty over the impact of healthcare reform, there were positive signs in 2012. Premiums grew for the second straight year, the combined ratio improved (although it remains elevated), and claims frequency declined at a faster rate than severity increased, according to a special report by the A.M. Best Co.

Operating results for A.M. Best workers’ compensation composite also improved in 2012, primarily due to a smaller reported underwriting loss coupled with solid but declining investment earnings. The composite’s 2012 combined ratio of 114.3 is in line with the overall workers’ compensation line underwriting performance. These improved results reflect year-over-year rate increases and growth in payrolls but are offset in part by rising medical costs and the improving, but still relatively weak macroeconomic environment.

Industry results also have benefited from advancements in technology, which enable companies to react more quickly to negative trends. However, without the benefit of higher investment yields that the industry earned in the past, overall earnings have declined.

Insurers Protest Proposed CMS SMART Act Rule Extending Time Limits

A report by the Insurance Journal says that a rule proposed by the Centers for Medicare and Medicaid Services contradicts the intent of a recently passed law aimed at requiring CMS to tell insurers how much of a claims settlement involving federal health insurance recipients must be given to CMS. The regulatory process was mandated by passage in January, after years of effort, of the SMART Act, or The Strengthening Medicare and Repaying Taxpayers Act. It deals with mandates for providing timely information to CMS on settlements of lawsuits involving no-fault auto-insurance claims, workers’ compensation claims, and payments under liability insurance, such as auto accidents.

The interim final rule–which means it goes into effect immediately–more than doubles the statutory 120-day period CMS is given under the new law to provide to insurers the portion of the final settlement that insurers will have to give to CMS rather than the claimant. Under the interim final rule, CMS will be given 245 days to process claims submitted by the insurers and other third-party payers, as well as lawyers involved in settlements. The comment letters sent by insurers voiced concern that, contrary to the intent of the law, the proposal doesn’t reflect the fact that when a deal is reached, all parties have certainty within a reasonable period of time.

Among those submitting comment letters are the American Insurance Association, the Risk and Insurance Management Society (RIMS) and the Medicare Advocacy Recovery Coalition (MARC), which includes self-insured employers. RIMS members include a number of municipalities, public school systems, etc.

“In addition to conforming to the requirements of the SMART Act, the CMS proposal also must work within the context of how settlements actually occur, and should promote, rather than delay the settlement of claims. The potential that settling parties would have to wait over half a year to conclude their settlement because of a lengthy MSP process will lead many settlements to breakdown,” said John Phelps, RIMS president.

Michele L. Adams, chair of MARC said that the interim final rule designed to implement the SMART Act “is flawed” because it creates a settlement process that is in “direct contradiction to Congress’ clear instruction, exceeds and misconstrues the SMART Act, and fails to address needed regulatory issues,” “For all the reasons set forth above, the MARC Coalition urges CMS to withdraw the IFR and reissue a proposed rule upon which all stakeholders can comment,” .

The insurers and other interested parties are also concerned that CMS is presenting them with a fait accompli, meaning immediate implementation of the rule, rather than a full notice and comment process, interested parties including insurers, are saying in comment letters.

Headache Doctors Publish Treatment-to-Avoid Guidelines

Doctors who specialize in treating head pain, such as chronic migraines, are the latest to list the procedures and treatments they think have risks or costs that may outweigh the benefits to patients. To come up with the recommendations, Loder and her coauthors asked physician members of the American Headache Society (AHS) to identify tests and treatments they view as being used incorrectly or too often, and which methods of care had benefits too small to outweigh the risks.

According to the report in Reuters Health, the researchers evaluated more than 100 items suggested by AHS members, distilling the list down to five items based on current evidence.

The guidelines advise against imaging the brains of patients who get headaches that have not changed over time.

They also discourage the long-term use of over-the-counter pain pills to treat headaches, and recommend that physicians avoid using certain pain medications – opioids like oxycodone and drugs containing butalbital like Fioricet – for patients who get headaches often.

Finally, physicians should not perform computed tomography, or CT, on a patient with a headache when magnetic resonance imaging, or MRI, is available, except if it’s an emergency, the recommendations state.

The recommendations, Loder said, “are a nice distillation for patients when thinking about their care.” Patients and their families can use the guidelines to start a conversation with their doctor about the pros and cons of a given test or procedure.

“In addition to thinking about the good things that may come about from interventions, it’s also important to think about situations in which caution can be used,” Loder told Reuters Health.

Labor Code section 4600 provides that medical care provided in workers’ compensation cases conform to standards of evidence based medicine that is peer reviewed. While the DWC published Medical Treatment Utilization Schedule (MTUS) is presumed to be correct, it can be overcome by higher quality medical evidence. Thus, utilization review vendors may rely on better guidelines as they review requests for authorization for medical care.

Senator Calderon Points Fraud Finger at Senator Steinberg.

Lashing back at federal officials and Senate colleagues, state Sen. Ron Calderon charged in a federal lawsuit filed last week that authorities leaked an FBI affidavit against him after Calderon refused to participate in a sting operation targeting Senate President Pro Tem Darrell Steinberg and Sen. Kevin de Leon. The filing in Sacramento federal court urges a judge to hold the FBI and U.S. Attorney’s Office in Los Angeles in contempt, contending that last month’s release of a sealed FBI affidavit “has prejudiced any future grand jury proceeding and irreparably tainted any future court proceedings involving Senator Calderon.”

Calderon alleges in the complaint that he “was approached on six separate occasions by high level agents of the Federal Bureau of Investigation and on two occasions by the Assistant United States Attorney for the Central District of California Doug Miller demanding that Senator Calderon participate in a sting operation against Senate President pro Tern Darrel Steinberg. The FBI agents requested that Senator Calderon wear a wire and secretly record his conversations with Senator Steinberg and Senator Kevin de Leon. The FBI was specifically interested in Senator Steinberg’s financial activities with Michael Drobot, the former Chief Executive Officer of Pacific Hospital of Long Beach. Senator Calderon refused to continue participating in the FBI’s sting operation, and rejected their demands to secretly record conversations with Senator Steinberg and Senator de Leon. Senator Calderon, through the law office of Geragos and Geragos, APC, returned the wire equipment supplied by the FBI to the agents working for United States Attorney’s Office for the Central District of California.”

According to an article published by McClatchy News, Steinberg said Calderon’s filing “is pure fantasy.” De Leon declined to comment. His office has previously said he has been told he is not a target of the investigation. Mark Geragos, Calderon’s lawyer, said Steinberg’s move prompted the latest legal action.  Steinberg spokesman Rhys Williams said the Senate leader has been told he is not a subject of the investigation, Geragos said “we have indisputable proof that they were targeting Steinberg.”  Thom Mrozek, a spokesman for the U.S. Attorney’s Office in Los Angeles, declined to comment Wednesday evening.

Late last month, Al Jazeera America posted the FBI affidavit, which alleges that Calderon took $60,000 in bribes from an FBI agent posing as a film studio owner and $28,000 in bribes from Drobot. Drobot’s lawyer has called the allegations baseless. Calderon is quoted in that document as saying he was working with Steinberg on legislation to lower the threshold for film tax credits to $750,000 from $1 million. The affidavit also describes de Leon amending one workers’ compensation bill at Calderon’s request in a way that would have less impact on Drobot’s business at Pacific Hospital.

There have been calls for Calderon to resign by Assemblywoman Cristina Garcia, D-Bell Gardens, and other officials in Calderon’s east Los Angeles County district. Calderon issued a statement slamming Garcia for “assuming the role of judge and jury,” adding that his current problems could befall “anyone in public office.”

Intuit Enters Real-Time Workers’ Compensation Payroll Business

Intuit Inc. has signed a definitive agreement to acquire privately held Prestwick Services, a leader in payroll based billing and payment solutions for the workers’ compensation industry. Intuit Inc. creates business and financial management solutions that simplify the business for small businesses, consumers and accounting professionals. Its flagship products and services include QuickBooks®, Quicken® and TurboTax®

Traditional workers’ compensation plans involve large pre-payments based on estimates, with the potential for substantial extra payments at year-end audits. With the acquisition of Prestwick Services and its TRUPAY technology, Intuit will open the platform that enables workers’ compensation insurance premiums to be calculated in real-time, based on actual payroll, and will not require small business owners to switch insurance carriers or agents.

For a small business owner, pay-as-you-go workers’ compensation has several benefits. Premiums are calculated every pay period instead of estimated at the beginning of the year, so payments are adjusted as employee changes occur, virtually eliminating surprise payments at year end audits. Hefty lump sum pre-payments are avoided. And automatic collection of premiums means no extra legwork, fewer late payments and one less thing on the to-do list.

“This transaction furthers our commitment to helping small businesses manage every aspect of their business, so they can be free to focus on doing what they really love,” said Ginny Lee, senior vice president and general manager of Intuit’s Employee Management Solutions division. “We are very pleased to be adding a team that brings deep insurance industry experience as well as their robust TRUPAY technology platform. Together, we look forward to providing more benefits to our small businesses customers as we work to bring even more insurance carrier partners onto the platform.”

The integration of Prestwick Services means more than one million Intuit payroll customers will have access to flexible payment options from 15 top insurance carriers, without requiring a change to their existing agent-client relationships. When the transaction closes, Prestwick Services’ will become part of Intuit’s Employee Management Solutions Division. The transaction is expected to close during the second quarter of Intuit’s fiscal year 2014, which ends Jan. 31, and is subject to customary closing conditions.

Final SJDB Regulations Approved

The Office of Administrative Law (OAL) has approved the Division of Workers’ Compensation’s (DWC) final version of the Supplemental Job Displacement Benefit (SJDB) regulations. OAL approved the SJDB regulations on November 8. Two sections have been repealed (10133.51 and 10133.52, which required the Notice of Potential Right to SJDB Benefit), effective immediately. The modifications to the remaining sections are effective on January 1, 2014. The SJDB emergency regulations went into effect on January 1, 2013. The final version of the SJDB regulations includes the following changes from the emergency regulations.

  • Section 10118, the word “Inclusive” was added to the title to clarify the exact time period. “Retraining and Return to Work Unit” was deleted from the heading as that Unit no longer exists within the Division of Workers’ Compensation (DWC). DWC’s address was added for filing a Request for Dispute Resolution. On page 3, the case number field was deleted because case numbers may not be assigned at the time offers are made.
  • Section 10133.31, subdivision (f)(5) was amended to allow injured workers to submit a written invoice for computer equipment to be paid directly to the retailer. The claims administrator may also offer to provide the computer equipment directly to the employee. Subdivision (j) is amended to indicate that computer equipment must be provided to the employee within 45 days of receipt of the Request for Purchase of Computer Equipment.
  • Section 10133.32, the form has been stricken out in its entirety and a new version of the form takes its place. The content on the first two pages of the form were moved to allow for all fillable parts of the form to be on the second page so that the injured worker does not have to photocopy the first page with submission of the second page to the claims administrator. A separate Request for Purchase of Computer Equipment was added to the form. Injured workers can submit either a written bid from a computer retailer or receipts of purchase. Following the purchase, receipts for the computer equipment must be submitted to the claims administrator.
  • Section 10133.34, subdivision (b) was deleted so as not to be duplicative with Section 10133.31.
  • Section 10133.35, “Retraining and Return to Work Unit” was deleted from the heading as the unit no longer exists within DWC. DWC’s address was added for filing a Request for Dispute Resolution. The format of the proof of service was amended.
  • Section 10133.36, the form was amended to conform to the functional capacity assessment of the DWC Form PR-4 which primary treating physicians complete when declaring an injured worker permanent and stationary. A box was added to allow the physician to describe in what ways the impaired activities are limited.
  • Section 10133.53, “Retraining and Return to Work Unit” was deleted from the heading as that Unit no longer exists within DWC. The word “Inclusive” was added to the title to clarify the exact time period. DWC’s address was added for filing a Request for Dispute Resolution.
  • Section 10133.55, “Retraining and Return to Work Unit” was deleted from the heading as that Unit no longer exists within DWC. A reason for filing for dispute resolution on page 3 was clarified to encompass objections to job offers and a reason was deleted as the reimbursement program is no longer in existence. Instructions and a proof of service were added to the form.
  • Section 10133.57, “Retraining and Return to Work Unit” was deleted from the heading as that Unit no longer exists within DWC. An instruction was corrected on page 2 because not all Training Providers have approval numbers and expiration dates. DWC’s address was added for filing a Request for Dispute Resolution. Information about Information and Assistance was added to the form.
  • Section 10133.58, this section was amended to reflect changes to approval of eligible providers.
  • Section 10133.60, subdivision (a)(1) was amended to correctly state the requirements for offers of work set forth in section 10133.34.

SCIF Declares $100 Million Dividend

State Compensation Insurance Fund’s Board of Directors has approved a $100 million dividend to qualifying policyholders for the 2013 policy year. The dividend represents approximately 8.6 percent of policyholders’ 2012 estimated annual premium and demonstrates the effectiveness of the business improvements and operational efficiencies implemented by the organization.

“State Fund has made significant progress this year by improving efficiency and establishing a new rate structure to provide fairly-priced workers’ compensation insurance,” commented Larry Mulryan, Board Chair. “We are committed to being a competitive workers’ compensation insurance provider that brings value to California employers. Part of that value is the ability to return funds to our policyholders in the form of a dividend.”

This action brings total dividends declared since 2011 to $250 million. Since its inception State Fund has paid more than $5 billion in dividends to policyholders – a record unparalleled among all California workers’ compensation insurance carriers.

DWC Relents on Lien Activation Fee Collection

Angelotti Chiropractic, Mooney and Shamsbod Chiropractic, Christina-Arana and Associates, Joyce Altman Interpreters, Scandoc Imaging and Buena Vista Medical Services filed a lawsuit last July in the United States District Court contesting the constitutionality of certain provisions of SB 863, and seeking to avoid payment of millions of dollars in lien activation fees before the end of 2013. Last week a federal judge issued a preliminary injunction that restrains the DWC from imposing the activation fee not only on these named plaintiffs, but on all other lien claimants state wide.  The injunction will continue until further order of court or an order by a higher court as a result of a successful appeal. .

As a result of this inunction, the DWC has made this public announcement.

“In compliance with a ruling issued Tuesday by the U.S. District Court for the Central District of California in the matter of Angelotti Chiropractic, Inc., et al. v. Baker, et al., the Division of Workers’ Compensation will no longer collect lien activation fees as of November 19.

Lien claimants whose liens were subject to the activation fee requirement will not be required to pay the $100 fee in order to appear at a hearing or file a Declaration of Readiness to Proceed (DOR) regarding a lien.

DWC is reconfiguring its computer systems to facilitate the filing of DORs on lien claims. The fee for filing liens remains in effect. Only the lien activation fee is affected by U.S. Judge George H. Wu’s ruling.

Further updates on changes will be posted on the DWC SB 863 pages.”