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Businesses Install Surveillance Cameras to Catch Comp Fraud

A new poll conducted by Employers Insurance found that more than one in 10 small business owners (13 percent) are concerned that one of their employees would commit workers’ compensation fraud by faking an injury or illness in order to collect benefits. It also found that nearly one-quarter of small business owners (24 percent) have installed surveillance cameras to monitor employees on the job and that one in five (21 percent) business owners feel unprepared or unsure of their ability to identify workers’ compensation fraud. .

The Insurance Journal reports that Ranney Pageler, vice president of fraud investigations at Employers, said the message of protecting your business from fraud resonates more loudly with those who have already been ripped off and seen their worker’s comp premiums rise. “You may have 90 percent of policyholders who aren’t paying attention,” he said, adding that for those who have been burned, “Boy, that is their hot button.” It’s a hot button for some agents too.

In the last 18 months Employers had three cases in California where workers’ comp fraud was proven because of videos, which showed the workers staging their injuries, according to Pageler. Two cases were in restaurant kitchens, and the other was in a warehouse, he said. The videos show the workers doing things like rearranging furniture or objects, kicking the objects, then screaming out in pain and getting hauled off in an ambulance. “That proves they weren’t injured, that they staged an accident,” he said.

By his account all three cases were investigated, criminal complaints were filed and convictions resulted in merely a matter of months – hyper-speed for the state’s unwieldy system. “All were decided well within a calendar year,” Pageler said. “What that (video) did was keep that claim from ever showing up on the policyholder’s experience rating.”

The reason there was no impact on the rating, or a corresponding premium increase, was because the cases were handled quickly, and total fraud was easily proved, he said. Unlike in partial fraud, a total fraud claim can be entirely removed retroactively with no impact to the rating.

For the survey, interviews were completed with a nationally representative sample of 501 small businesses that have fewer than 100 employees. Data were weighted by number of employees, region and industry to reflect the proportion of small businesses in the United States. The margin of error is +/-4.4%. Fieldwork was conducted from May 14 and 29, 2015.

Cal/OSHA Fines Petaluma Employer for Fatality

Cal/OSHA cited Maggiora and Ghilotti Inc., a Bay Area engineering and construction company, following an investigation into a fatal accident at a Petaluma construction site in April.

28-year-old Jared Overfield from Novato was killed when a 40-foot concrete-coated steel pipe being unloaded from a forklift rolled down a slope and crushed him. He had worked for several years as a pipe layer for the San Rafael-based construction company.

The accident occurred around 7 a.m. on April 15 near Highway 101, where Overfield was working on a construction site as part of the Highway 101 widening project. The company was replacing an old water pipe. The employee was working with a forklift operator to unload and transport the new pipe down a sloping dirt road. The pipe weighed approximately 8,000 pounds and was not secured to the forklift; it was unloaded directly to the ground without any chocks or barrier to prevent it from moving. The worker was facing the pipe when it slid off the forks, rolled over him and was finally stopped by a chain link fence.

Cal/OSHA’s American Canyon office issued three citations to Maggiora and Ghilotti for failing to recognize and plan for the hazard of transporting the steel pipe, for failing to survey and plan for the hazards of uneven ground, and for not securing the pipe during transport. The three citations total $38,250.

KTVU looked into the company’s records and over the last 10 years found five Cal/OSHA inspection reports with three violations. A 2009, report showed two violations were listed as serious.

The company is involved in both public and private work construction in the Northern Bay Area since 1964.

Excess Carrier Not Bound by WCAB Decision

General Reinsurance issued an excess insurance policy to San Francisco Bay Area Rapid Transit District (“BART”), which is a self-insured employer for workers’ compensation. This dispute arises out of a multiple myeloma workers’ compensation claim of a former BART employee, Michael Gonsolin who worked as a BART police officer. BART settled the case with Gonsolin at the WCAB which entered a Partial Order Approving Compromise and Release with Open Medical Award. One week after the settlement was approved BART sent a Notice of Claim to General Reinsurance, its excess carrier asking them to foot part of the bill.

BART contended that General Reinsurance was obligated to pay the claim because, as stipulated by the parties and approved by the WCAB, Gonsolin’s injury occurred during the policy period, and BART has reached its retention limit triggering General Reinsurance’s coverage. General Reinsurance contends that it has no obligation to pay because Gonsolin’s injury in fact occurred after its policy had ended.

In Phase One of the federal court trial, the Court had to decide whether the parties can litigate the date of injury; that is, whether for purposes of the application of the excess policy, General Reinsurance is bound by the decision of the WCAB. In the case of BART v General Reinsurance (Case No. 14-cv-01866-J) the Court held that it indeed had jurisdiction to adjudicate the correct date of injury, and that General Insurance was not bound by any determination at the WCAB.

Issue preclusion may operate as a bar to litigation of an issue that was decided in an earlier administrative proceeding “if the agency, acting in a judicial capacity, resolved disputed issues of fact properly before it, in a proceeding in which the parties had an adequate opportunity to litigate the factual issues.” Issue preclusion does not apply here because General Reinsurance was not in privity with BART in the workers’ compensation proceedings.”Plainly, General Reinsurance was not a party to the earlier proceedings.”

Phase Two of this case is set for bench trial on 2/1/2016 08:30 AM before Magistrate Judge Jacqueline Scott Corley. Clearly this case points to the need for an employer to have a strategy that would involve and bind the excess carrier to the outcome of the underlying WCAB case in order to avoid the double bind that seems to be developing in this case.

National Safety Council Targets Workplace Opoid Abuse

The National Safety Council is calling on employers to develop workplace policies around the use of opioid prescription painkillers after reviewing research and court cases showing the negative impacts of these medicines on employee safety and worker’s compensation costs. Many workers who have taken opioid painkillers following on-the-job injuries have become addicted, suffered additional injuries or fatally overdosed. As a result, courts have ordered employers and worker’s compensation insurance carriers to pay for detoxification, medication-assisted treatment and death benefits to surviving family members.

The findings and synopses of recent court cases are detailed in the Council’s new report, Prescription pain medications: A fatal cure for injured workers.

“Employers have a moral and legal responsibility to protect their employees,” said Deborah A.P. Hersman, president and CEO of the National Safety Council. “Addressing the use and abuse of prescription painkillers is as important as identifying drug and alcohol abuse in the workplace.”

Workers who use opioid painkillers for more than a week to treat on-the-job injuries have double the risk of being disabled one year later.[i] Worker’s compensation claims also skyrocket. The average lost time worker’s compensation claim for workers using opioid painkillers can total as much as $117,000 – 900 percent higher than the cost for workers who do not take opioid painkillers.[ii]

To help protect injured workers and mitigate liability, the Council recommends employers:

1) Educate workers about the risks of opioid painkillers
2) Work with insurance carriers to identify inappropriate opioid painkiller prescribing and adopt procedures to manage worker’s opioid use
3) Ensure medical providers follow prescribing guidelines and use state Prescription Drug Monitoring Programs, which track prescribing history
4) Provide supervisor education focused on identifying impaired employees
5) Expand drug testing programs that include testing for all common opioids
6) Evaluate employee assistance programs and make sure they include access to treatment

Employers are also encouraged to download the free Prescription Drug Employer Kit for resources and tips to develop policies and manage opioid use at work.

Founded in 1913 and chartered by Congress, the National Safety Council is a nonprofit organization whose mission is to save lives by preventing injuries and deaths at work, in homes and communities, and on the road through leadership, research, education and advocacy.

FDA Strengthens NSAID Label Warning

An aggravation of a medical condition as a result of treatment for an industrial injury can become a compensable consequence claim. Industrial injuries resulting in pain and inflammation are commonly treated with NSAID pain medications. But now the U.S. Food and Drug Administration (FDA) is strengthening an existing label warning that non-aspirin nonsteroidal anti-inflammatory drugs (NSAIDs) increase the chance of a heart attack or stroke.

“Based on our comprehensive review of new safety information, we are requiring updates to the drug labels of all prescription NSAIDs. As is the case with current prescription NSAID labels, the Drug Facts labels of over-the-counter (OTC) non-aspirin NSAIDs already contain information on heart attack and stroke risk. We will also request updates to the OTC non-aspirin NSAID Drug Facts labels.”

NSAIDs are widely used to treat pain and inflammation. NSAIDs are available by prescription and OTC. Examples of commonly used over-the-counter NSAIDs include ibuprofen (Motrin, Advil) and naproxen (Aleve); celecoxib (Celebrex), diclofenac (Cataflam, Voltaren) are prescription NSAIDs. Aspirin is also an NSAID, but it does not pose a risk of heart attack or stroke and is not covered by this new warning.

The risk of heart attack and stroke with NSAIDs, either of which can lead to death, was first described in 2005 in the Boxed Warning and Warnings and Precautions sections of the prescription drug labels. Since then, the FDA has reviewed a variety of new safety information on prescription and OTC NSAIDs. However, the FDA was not able to determine that the risk of any particular NSAID is definitely higher or lower than that of any other particular NSAID

The risk of heart attack and stroke achieved special notoriety with rofecoxib (Vioxx), a type of NSAID called a COX-2 inhibitor. It caused as many as 140,000 heart attacks in the U.S. during the five years it was on the market (Vioxx was removed from the market in 2004). The regrettable experience with Vioxx raised awareness about the cardiovascular risk of NSAIDs, and led to further studies showing that the risk is not limited to Vioxx but is associated with all NSAIDs.

NSAIDs can increase the risk of heart attack or stroke in patients with or without heart disease or risk factors for heart disease. A large number of studies support this finding, with varying estimates of how much the risk is increased, depending on the drugs and the doses studied. There is also an increased risk of heart failure with NSAID use.

This new FDA warding joins a list of two of the more common potential risks and complications of NSAIDs. Kidney damage and stomach problems. Most types of NSAIDs have a variety of other potential risks and complications associated with them. While most side effects are rare, some can be serious and even potentially fatal, so it is important for patients to remain aware of them and under supervision by a health professional.

Feds Want More Pills – Faster

The U.S. House of Representatives on Friday passed a sweeping bill to speed new drugs to the market after lawmakers defeated last-minute amendments that threatened to derail it. According to the report in Reuters Health, the House voted 344 to 77 in favor of the 21st Century Cures Act, which would require the FDA to streamline its drug approval process, consider more flexible forms of clinical trials and incorporate patient experience into its decision-making process.

The bill was developed by the House Energy and Commerce Committee and spearheaded by Republican Fred Upton and Democrat Diana DeGette. A similar bill in the Senate is expected to be voted on before the end of the year. The program would be paid for with the sale of 80 million barrels of crude oil from the Strategic Petroleum Reserve (SPR) over eight years.

“The strong bipartisan support for the Cures Act in the House, together with broad support from the Obama Administration, are strong indications that the Senate will approve the Cures Act with small changes,” said Ross Muken, an analyst at Evercore ISI, in a research note.

One challenge may come from Republican Senator Lisa Murkowski, head of the Senate Energy Committee, who has said she opposes the use of SPR sales to fund anything other than national energy security.

The House bill would increase funding to the National Institutes of Health by nearly $8.75 billion over five years and increase funding to the Food and Drug Administration by $550 million over the same period.

The bill would overhaul the FDA’s regulatory framework for approving drugs. It would create incentives for companies to develop drugs for rare diseases. It would allow certain antibiotics to be approved based more limited testing and establish other measures to shorten the drug development time.

DWC Proposes Changes to WCIS Regs

The Division of Workers’ Compensation has posted on its rulemaking forum proposed revisions to the Workers’ Compensation Information System (WCIS) Regulations and the two California EDI (electronic data exchange) Implementation Guides published by DWC. The guides are the EDI Implementation Guide for First and Subsequent Reports of Injury (FROI/SROI) and the EDI Implementation Guide for Medical Bill Payment Records, Version 2.0.

Electronic Data Interchange (EDI) is the computer-to-computer exchange of data or information in a standardized format. In workers’ compensation, EDI refers to the electronic transmission of claims information from claims administrators (insurers, self-insured employers, and third party administrators) to a State Workers’ Compensation Agency.

Data are transmitted in a format standardized by the International Association of Industrial Accident Boards and Commissions (IAIABC). The IAIABC is a professional association of workers’ compensation specialists from the public and private sectors and has spearheaded the introduction of EDI in workers’ compensation. All collected data elements are reviewed for valid and standardized business definitions and formats.

The FROI/SROI Guide has not been updated since 2010 and is being revised to improve reporting efficiencies in response to feedback from trading partners and to increase the usefulness of the FROI/SROI data received by WCIS.

The EDI Implementation Guide for Medical Bill Payment Records, Version 2.0, was updated earlier this year but requires additional revisions to comply with reporting standards set forth in the IAIABC Workers’ Compensation Medical Bill Reporting Implementation Guide, Release 2.0, February 1, 2015 Publication. Compliance with this newer standard is essential to enable WCIS to collect data regarding compound and repackaged drugs. The proposed regulations and the draft revised Guides will be available on the DWC Forum for public comment until July 20, 2015.

Pot Dispensary Owner Arrested for Comp Fraud

A contingent of local and state law enforcement raided a San Jose marijuana dispensary last Thursday and arrested its owner and manager, based on allegations of illegal marijuana sales and workers’ compensation fraud, authorities said.

According to the report in the San Jose Mercury News, police and investigators from the Santa Clara County District Attorney’s Office led the operation at San Jose Organics, on Tully Road east of Monterey Road, aided by agents from the state Board of Equalization and the Employment Development Department.

Deputy District Attorney Edward Liang said the search of the club stemmed from an investigation into illicit marijuana trafficking and possible tax and workers’ compensation fraud. He declined to provide additional details about the scope of, or what spurred the probe, only that it involved violations including operating in an unlawful location and outside of prescribed regulations.

Authorities arrested on site the business’s manager, Brian Wong, a San Francisco resident. The owner, Ben Lew, was arrested in San Francisco. Both were booked on suspicion of possessing marijuana for sale, selling marijuana and maintaining a place to unlawfully sell marijuana, Liang said.

Agents carried boxes of evidence out of the storefront shop. Liang said the investigation continues, and that additional charges could be considered.

Minnesota Approves Marijuana for Use in Workers’ Comp Claims

Medical marijuana poses challenges for the workers compensation industry, but some experts and recent research say it could be an alterative to long-term opioid use. There’s a growing consensus among workers comp payers and doctors that any treatment that could reduce opioid dependency is something to look into, or something to keep an eye on.

Business Insurance reports that the Minnesota Department of Labor and Industry adopted a rule establishing criteria for long-term opioid treatment that also said medical marijuana is not an “illegal substance” for injured workers under state law. It remains illegal under federal law, however.

The U.S. Food and Drug Administration has not approved marijuana for any medical condition, so it’s difficult to compare its effects with other drugs used in workers comp, such as opioids, said Dr. Damon Raskin, a Pacific Palisades, California, internist who specializes in treating addiction and substance abuse. However, “the risk of death and other severe addiction issues with opiates make looking at (medical marijuana) more palatable,” he said. “Until I see good scientific evidence that this is something that works (for pain), it’s going to be hard to endorse,” Dr. Raskin said. “But if there’s a choice between opiates vs. medical marijuana, I will still pick medical marijuana if that helps the patient’s pain – If we can do anything except for opiates for pain, that’s ideal.”

But in a report published in a June issue of the Journal of the American Medical Association, Dr. Amy E. Thompson says “so far, evidence suggests that marijuana may be an effective treatment for chronic pain, neuropathic (nerve) pain and muscle spasms due to multiple sclerosis or paraplegia.”

In New Mexico, the state Court of Appeals has ruled three times since last year that medical marijuana is “reasonable and necessary” for injured workers and that it should be covered under workers comp. In each New Mexico case, physicians supported the use of medical marijuana when opioids and other medications failed to relieve injured workers’ chronic pain. In the most recent case, Sandra Lewis v. American General Media and Gallagher Bassett, Ms. Lewis’ health care provider opined that the “benefits of medical marijuana outweigh the risk of hyper doses of narcotic medications.”

Though medical marijuana is now considered a legal substance in Minnesota for workers comp, it won’t “be reasonable and necessary in all circumstances that it’s recommended,” Mr. Atchison said. “It provides a little guidance as to whether or not it’s still an illegal substance for the purpose of the law, but it doesn’t change the analysis that payers, insurers and employers have to go through when determining if treatment is compensable.”

Work Comp Doctors Arrested by Feds for Fraud

Following arrests made earlier today, a federal indictment was unsealed charging three southern California defendants with conspiracy to commit health care fraud and 15 counts of health care fraud.

Chiropractor Bahar Gharib-Danesh, 38, of Woodland Hills, was arrested in Los Angeles; Chiropractor Na Young Eoh, 41, of Bakersfield, was arrested in Bakersfield; and clinical psychologist John Terrence, 72, of Marina Del Rey, is expected to voluntarily appear before the U.S. District Court in Fresno within the next 30 days.

According to the indictment returned on July 2, 2015, Gharib-Danesh was a chiropractor and the manager of Pain Relief Health Centers (PRHC). PRHC was headquartered in Los Angeles, and had clinics in Bakersfield, Visalia and Fresno, as well as in Los Angeles County. Eoh was also a chiropractor, and was the treating physician for PRHC’s Kern County workers’ compensation claims. Terrence was a clinical psychologist who saw patients from the Bakersfield clinic.

According to the indictment, PRHC recruited patients who were workers claiming to have an injury. In treating the patients, Gharib instructed her staff to add as many injured body parts for treatment as possible to generate higher billings. The treatment plan generally included shock wave therapy, electro stimulation therapy, myo-facial release/massage, physical therapy, chiropractic manipulation, compound creams, and psychological evaluation. Nearly every patient was scheduled for the same treatments, and the maximum amount of treatments allowed by law was generally billed to the insurance company. Eoh operated out of the Bakersfield Clinic, the Visalia Clinic, and the Fresno Clinic and would sign the treatment plans and referral forms.

If the claim of injury was denied by the insurance company, a lien would be filed, and the claims would either be litigated before the California Workers’ Compensation Appeals Board or be settled by negotiations through the parties. Lien settlements for less than the full amount of the claim were acceptable because of the high volume of patients recruited and by the large amount of medical fees generated.

The indictment further alleges that Gharib directed Eoh to refer all patients who came into the clinic to Terrence for a psychological evaluation, regardless of the injury the patient reported. Terrence submitted bills and reports for each patient that were virtually identical. He also allegedly fraudulently billed for patients at a rate higher than legally allowed. According to the indictment, Terrence provided each patient with approximately 20.8 hours of psychological evaluations in a single day. On one day, Terrence billed a total of 291.2 hours for treating 14 patients. In one period of two weeks, Terrence billed over a thousand hours treating patients and writing reports. Between 2005 and 2012, Terrence submitted claims for psychological services in workers’ compensation cases totaling in excess of $5.6 million.

If convicted, each defendant faces a maximum statutory penalty of 20 years in prison and a $250,000 fine on each count of the indictment.