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CWCI Reports Private Self-Insured Claims Fall But Losses Rise

Private self insurers are required to file Self Insurer’s Annual Reports by March 1 each year. Each private Self Insurer’s report is required to include paid, estimated future, and total incurred claims costs for each of the past five calendar years (claims reported from January 1 through December 31 for each year), as well as paid, estimated future, and total incurred claims costs for any claims still open from earlier reported years.

California private self-insured employers reported fewer workers’ compensation claims in 2025, driving private, self-insured claim frequency to a 5-year low, but initial data show signs of rising claim costs according to a new California Workers’ Compensation Institute (CWCI) analysis of first-report data from the state Office of Self-Insurance Plans (OSIP).

The latest data show private self-insured employers in California covered nearly 2.22 million employees in 2025, down 1.5% from the prior year. Despite the slight reduction in the covered workforce, private self-insured wages and salaries totaled nearly $152.5 billion, up 1.1% from the prior year. At the same time, the number of reported claims in the private self-insured sector fell for the third year in a row, declining 2.7% to 84,996 claims. That total is 18.5% below the 2022 peak, when thousands of COVID-19 cases pushed the private self-insured claim count up to 104,278.

Overall, private self-insured claim frequency edged down from 3.88 claims per 100 employees in 2024 to 3.83 claims per 100 employees last year, the lowest level since 2020. The Institute notes that both indemnity and medical-only claim frequency have fallen since the pandemic-era spike in COVID-related claims, with the decline in indemnity frequency contributing just slightly more to the overall reduction in private self-insured claim frequency.

Despite the declines in private self-insured claim volume and frequency, comparing the initial loss data from all 2024 and 2025 claims (medical-only and indemnity) show total paid losses remained essentially unchanged at $352.4 million. At the same time, total incurred losses (paid benefits plus reserves for future payments) rose 4.8% to $979.2 million, reflecting increases in expected claim costs, as the average incurred loss per claim increased 7.7% last year, driven largely by growth in medical reserves.

The Institute also found that both average paid and average incurred losses on private self-insured claims have been trending up for several years. Comparing first-report loss payments on all private self-insured claims from recent years, the Institute found that the average paid loss rose 2.5% to $4,147 in 2025, marking the third consecutive annual increase. Since bottoming out at $2,983 in 2022, the average paid loss has increased 39.0%. Meanwhile, the average incurred loss climbed to $11,520 last year, up 48.1% since 2022. Higher indemnity and medical losses both contributed to these increases, but rising medical losses have been the key cost driver, as the first report data from 2022 and 2025 show the average paid medical loss per claim increased 48.4% and the average incurred medical loss per claim increased 55.2%; so even with the 18.5% reduction in claim volume, total paid medical losses increased 20.9%; and total incurred medical losses increased 26.5%.

OSIP’s newly released data summary provides the first look at California private self-insured workers’ compensation experience for calendar year 2025 and includes updated experience for claims reported from 2021 through 2024. OSIP has posted its latest summary, along with those from the previous 24 years.

Study Shows High Attrition Rate for Surgeons Nationwide

Every workers’ compensation claim involving a serious injury eventually runs into a question of access: Is there a surgeon available to operate, and how soon? Surgeon supply drives surgical wait times, which drive temporary disability duration, return-to-work timelines, and ultimately claim cost.

A new study “National Analysis of Trends and Factors Associated with Surgeon Attrition in the US” published in the Journal of the American College of Surgeons (2026, published ahead of print) is the largest national look to date at how surgeons are leaving active practice — and it gives a data-backed sense of where the supply pressure is, and is not, building.

The team of researchers tracked 224,629 surgeons across 19 surgical specialties using Medicare billing data from 2013 through 2023, following them for a median of 8 years. They defined “attrition” as a surgeon who stopped showing meaningful clinical activity (fewer than 50 evaluation-and-management services per year) for three straight years. They then used statistical modeling to identify which factors predicted leaving practice.

Nearly one in ten U.S. surgeons left active practice over eight years, but the loss is concentrated — heaviest among mid-career surgeons and a handful of specialties, lightest in the orthopedic and podiatric fields that drive most workers’ comp surgical care. The supply picture is best understood specialty by specialty, not as a single national number.

– – Roughly 1 in 10 surgeons (9.7%) left active clinical practice over the 8-year window. That works out to about 15,753 surgeons.
– – Annual attrition held steady at 1.5–1.7% per year from 2013 to 2018, then spiked to 2.5% in 2019 before dropping to 1.3% in 2020. The authors attribute the spike largely to the early COVID-19 period.
– – If that rate holds, the authors project a loss of roughly 2,000 surgeons per year — about 25,000 to 30,000 over the next decade.
– – The workforce is aging: median years in practice nearly doubled from 7 (2013) to 16 (2023).
– – The share of women surgeons rose from 21% to 29%.
– – Rural surgical presence shrank — from about 10.5% of surgeons in rural/non-metro areas in 2013 to 8.5% in 2023.

The detail that matters most: it varies enormously by specialty. Attrition is not uniform — and for workers’ compensation purposes, the differences cut in a reassuring direction for the specialties that are critical..

High-attrition specialties 5-Year Cumulative Attrition

– – Oral & Maxillofacial Surgery – 25.1%
– – Obstetrics & Gynecology – 23.2%
– – Plastic & Reconstructive Surgery – 19.3%

Low-attrition specialties 5-Year Cumulative Attrition

– – Otolaryngology (ENT) – 1.8%
– – Podiatry / Foot & Ankle – 1.8%
– – Orthopedic Surgery – 2.4%
– – Vascular Surgery – 3.1%

The specialties that handle the bulk of occupational injuries — orthopedic surgery, podiatry/foot-and-ankle, and to a lesser extent vascular and neurosurgery — show among the lowest attrition rates and the shallowest decline curves. Orthopedics in particular, the workhorse of musculoskeletal injury care, is a relatively stable specialty in this data. That’s encouraging for surgical access on most lost-time claims.

The authors suggest the high-attrition specialties are pressured by heavy call burdens, malpractice exposure, market competition, and the availability of non-clinical career exits — while the more stable specialties tend to offer more predictable schedules and clearer paths to dialing back late-career rather than leaving outright.

One of the more surprising results: attrition does not rise steadily with age. Instead, surgeons 10–14 years into practice were more than twice as likely to leave as those 5–9 years in (hazard ratio 2.58). Both newer surgeons (under 5 years) and those 15–19 years in were less likely to leave. The authors link this “mid-career spike” to peak burnout, administrative burden, and competing leadership and family demands.

Other notable findings

– – Sex made no difference. Female and male surgeons left at essentially identical rates (HR 0.99) — contrary to some prior studies in academic medicine.
– – Geography mattered modestly. Compared to the Northeast, surgeons in the South had somewhat lower attrition; the West was slightly higher. Rural versus urban differences were small in the adjusted model.
– – Surgical access for orthopedic and podiatric claims looks comparatively secure based on this data — useful context when evaluating treatment-delay arguments or utilization-review timelines.
– – Rural claims face a compounding squeeze. Fewer surgeons in non-metro areas means longer travel and potential delay for injured rural workers — a recurring access issue worth flagging in case management.
– – Provider relationships are fragile mid-career. Networks and treating-physician arrangements built around a single surgeon carry succession risk.

A key caveat the authors flag: because the data is administrative billing data, they cannot always tell the difference between a true retirement, a move to a non-clinical or part-time role, or a shift in how someone bills. So “attrition” here means departure from active clinical surgical practice as Medicare sees it — not necessarily retirement.

Exclusive Remedy Applies During Unpaid Lunch Break

In 2022, Kevin Wrenne was a crew member at a Taco Bell at 1220 Market Street in Redding, operated by J.A. Sutherland, Inc. and Andrew Hennan, Sr. Nielsen Motor Co. owned the property and leased it to the franchisee. On the evening of March 28, 2022, Wrenne clocked out for a 30-minute unpaid meal break, walked to the restaurant’s parking lot, and sat down on the curb. A transient named Brent Close approached and stabbed him five times in the neck and chest. Wrenne died; Close was arrested and convicted of murder.

In March 2024, Wrenne’s parents and his estate sued J.A. Sutherland, Nielsen Motor Co., Taco Bell Corp., and Hennan, pleading two causes of action, premises liability (dangerous and defective condition of property) and negligence. The theory was that the attack was foreseeable and preventable: the restaurant sat in a high-crime area, and defendants allegedly failed to provide adequate lighting, security guards, surveillance cameras, and safe resting areas for staff. The complaint alleged more than 1,000 calls for service to the Redding Police Department over the prior decade, including 282 in the preceding three years, 99 of them placed by Taco Bell employees.

The defendants demurred. J.A. Sutherland and Hennan argued the claims fell within the exclusive jurisdiction of the workers’ compensation system because Wrenne was killed on his employer’s premises during the course and scope of his employment; Taco Bell Corp. and Taco Bell Franchisor, LLC filed a parallel demurrer on the same ground. Both leaned on the “premises line rule.” After the court struck the punitive damages allegations against Nielsen Motor and plaintiffs declined to amend, the demurrers were refiled and opposed.

In October 2024, the trial court sustained the demurrers without leave to amend. It found the case factually analogous to Jones v. Regents of University of California (2023) 97 Cal.App.5th 502, where a university employee’s tort claims were barred after she was injured on campus shortly after leaving her workstation. Like the plaintiff in Jones, the court reasoned, Wrenne had begun his workday, remained on his employer’s premises without leaving, and was uncompensated when the incident occurred. The exclusivity rule therefore barred the tort claims, and judgment was entered for defendants.

The Court of Appeal Affirmed in the unpublished case of Wrenne v. JA Sutherland, Inc. -C102531 (June 2026) Reviewing the demurrer ruling de novo, the Court of Appeal “saw no error” and upheld dismissal of the entire complaint. It also affirmed the denial of leave to amend, and awarded respondents their costs on appeal.

The injury was work-related. Under the Workers’ Compensation Act (Lab. Code, § 3200 et seq.), workers’ compensation is the sole remedy for injuries – including death – “arising out of and in the course of” employment. The court emphasized the Act’s unusually forgiving causation standard: employment need only be a contributing cause, not the sole one. Because Wrenne would not have been in the parking lot but for his shift at Taco Bell, his death was causally linked to the employment.

The claims were derivative. Drawing on Kuciemba v. Victory Woodworks, Inc. (2023) 14 Cal.5th 993, the court explained that a third party’s claim – such as an heir’s wrongful death action – is barred when it is “collateral to or derivative of” the employee’s workplace injury. The family’s claims derived directly from Wrenne’s compensable injury and thus fell inside the compensation bargain.

The premises line rule applied. This rule draws a “sharp, objective” line: employment begins when the employee enters the employer’s premises and continues until departure, and the premises include the parking lot (General Ins. Co. v. Workers’ Comp. Appeals Bd. (1976) 16 Cal.3d 595; Schultz v. Workers’ Comp. Appeals Bd. (2015) 232 Cal.App.4th 1126). Wrenne was indisputably on those premises when he was killed.

The unpaid break did not change the result. Relying on Gutierrez v. Petoseed Co. (1980) 103 Cal.App.3d 766, the court reaffirmed that injuries on the employer’s premises during a regular lunch break arise in the course of employment as incidental to it – even when the break is unpaid and the employee is not under the employer’s control. That the WCA must be liberally construed in favor of awarding compensation (not permitting civil litigation) reinforced the outcome.

Plaintiffs’ authorities were distinguished. The court rejected the argument that Wrenne was merely an “off duty” employee “loitering” for personal reasons – noting that word never appeared in the complaint. Makins v. Industrial Accident Com. (1926) 198 Cal. 698 and McIvor v. Savage (1963) 220 Cal.App.2d 128 were inapposite because they concern employees commuting to or from work who unreasonably delay or loiter; Wrenne was neither arriving nor leaving. The court likewise found plaintiffs’ remaining cases materially distinguishable, as each involved off-premises injuries or off-duty conduct (such as voluntary recreation) not present here.

No abuse of discretion in denying amendment. Because plaintiffs never sought leave to amend below and offered no showing on appeal of facts that could cure the defect, the court found no abuse of discretion in dismissing without leave to amend (Blank v. Kirwan (1985) 39 Cal.3d 311; Schifando v. City of Los Angeles (2003) 31 Cal.4th 1074).

1st & 5th DCA Disagree on FCRA Class Action Standing Requirement

In a published decision that openly splits with another district, the First District held that a plaintiff suing under the federal Fair Credit Reporting Act (15 U.S.C. § 1681 et seq.) in California state court need not prove a concrete injury to have standing. The violation of a statutory right is itself enough. The ruling reverses an order decertifying a class and expressly declines to follow the Fifth District’s contrary holding in Limon v. Circle K Stores Inc. (2022) 84 Cal.App.5th 671.

Terry Askins applied online for a job with CRST Expedited, Inc., a trucking company. During the application process, CRST gave him a document disclosing that it would run a background check, and during his employment it provided additional forms relating in part to background checks. CRST conducted background checks on Askins both before and during his employment.

Askins filed a class action on behalf of CRST’s current, former, and prospective job applicants nationwide for whom background checks were performed during a defined period. The complaint alleged that CRST procured consumer reports without using legally compliant disclosure and authorization forms, in violation of the FCRA (plus other claims not at issue on appeal). He sought to certify a “consumer report class” and a “driver class,” along with two subclasses tied to missing authorizations and missing “Summary of Rights” notices.

The trial court granted class certification. CRST then moved to decertify, relying on the newly decided Limon, in which the Fifth District held that an FCRA plaintiff must demonstrate a cognizable injury from the noncompliant disclosure to have standing. After a hearing, the trial court agreed: it treated Limon as binding authority and found that Askins’s confusion about the forms and his lack of awareness that CRST would obtain consumer reports were merely “informational” and therefore insufficient to confer standing. Because both certified classes rested on the FCRA causes of action, the court decertified the entire class.

The First Appellate District, Division Three of the Court of Appeal reversed in the published case Askins v. CRST Expedited, Inc., -No. A172921 (June 2026) and held that the FCRA does not require a concrete injury for standing in California and reversed the decertification order. It pointedly declined to follow Limon. The court did not decide whether Askins is an appropriate class representative or whether the class might be decertified on other grounds, leaving those questions for the trial court on remand. Askins recovers his costs on appeal.

Federal courts require actual, redressable harm (TransUnion LLC v. Ramirez (2021) 594 U.S. 413), but Article III’s case-or-controversy limits do not bind state courts—even when they interpret federal statutes (ASARCO Inc. v. Kadish (1989) 490 U.S. 605). For statutory claims, California standing turns on statutory interpretation (Adolph v. Uber Technologies, Inc. (2023) 14 Cal.5th 1104), and a legislature may authorize statutory damages without concrete harm (Kim v. Reins International California, Inc. (2020) 9 Cal.5th 73). Whether a party may bring a federal claim in state court is itself a question of state law.

The plain text of the FCRA. Section 1681n(a)(1)(A) lets a consumer recover either “actual damages sustained … as a result of the failure” or statutory damages of $100 to $1,000. The second clause deliberately omits the limiting words “actual,” “sustained by the consumer,” and “as a result of the failure.”  Reading “damages” by its ordinary 1996 meaning—Black’s Law Dictionary (6th ed. 1990) included nominal damages for vindicating a right with no provable loss—the court concluded the statutory-damages remedy reaches technical violations. The disjunctive “or” gives the two clauses separate meanings (United States v. Woods (2013) 571 U.S. 31), and construing them identically would erase the distinction Congress drew.

A statutory violation alone confers standing. The court aligned the FCRA with a line of recent California decisions holding that a bare statutory violation supplies standing under analogous consumer-protection statutes: Kashanian (Rosenthal Fair Debt Collection Practices Act); Chai v. Velocity Investments, LLC (2025) 108 Cal.App.5th 1030 (Fair Debt Buying Practices Act); Parsonage v. Wal-Mart Associates, Inc. (2026) 118 Cal.App.5th 399 and Yeh v. Barrington Pacific, LLC (2026) 117 Cal.App.5th 1303 (both under ICRAA). A plaintiff need only show “a sufficient interest in the subject matter of the dispute” (Kim, supra).

The court rejected Limon’s reasoning on three points: (1) Limon contrasted “damages” with the “civil penalty” available to the FTC under § 1681s, but ignored that an FTC enforcement action involves no personal loss to the agency; (2) Limon relied on a 2019 dictionary definition of “damages” that was narrower than the 1990 definition in effect when Congress amended the FCRA in 1996; and (3) the authorities Limon cited—Raines v. Coastal Pacific Food Distributors, Inc. (2018) 23 Cal.App.5th 667 and Thomas v. FTS USA, LLC (E.D. Va. 2016) 193 F.Supp.3d 623—did not support its conclusion (Raines was not an FCRA case, and Thomas turned on Article III injury-in-fact). The court also declined to follow Muha v. Experian Information Solutions, Inc. (2024) 106 Cal.App.5th 199, which had adopted Limon.

Askins’s interest was sufficient. The FCRA’s disclosure provisions protect accurate reporting and consumer privacy. The parties did not dispute (for this appeal) that CRST’s disclosure was noncompliant; Askins’s forms were lengthy, confusing, and laden with extraneous content, leaving him unaware that a background check would occur and unable to object, decline, or verify the results. Even assuming the resulting report was accurate, that deprivation of FCRA-mandated procedural protections was a concrete interference with his statutory privacy rights—an interest “over and above” that of the public at large (Department of Fair Employment & Housing v. M&N Financing Corp. (2021) 69 Cal.App.5th 434)—and sufficed to confer standing.

9th Circuit Sanctioned Orange County Attorneys After AI Use

This is a published attorney-discipline order arising out of an immigration appeal. The underlying petitioners (identified as Malkeet Lnu, Sunita Rani Lnu, and Jaivin Lohan) sought review of a Board of Immigration Appeals decision dismissing their appeal from an immigration judge’s denial of asylum, withholding of removal, and protection under the Convention Against Torture. The merits are not the focus of the order; the discipline concerns the conduct of their two attorneys, Mike Singh Sethi and William Rounds of the Sethi Law Group in Orange County, California.

Sethi filed an opening brief containing two cases that do not exist — “Eduardo v. Garland” and “Lay v. Holder” — and twice attributed quotations to real opinions (Kamalthas v. INS (9th Cir. 2001) 251 F.3d 1279 and Avendano-Hernandez v. Lynch (9th Cir. 2015) 800 F.3d 1072) in which the quoted language never appeared. The reply brief and the attorneys’ briefs in other pending cases contained additional fabricated citations and gross misrepresentations of real authority. The court later learned that the firm used unlicensed law-school graduates (“Brief Writers”) to draft legal arguments and identify authority, that no licensed attorney read the cited cases, and that the errors were almost certainly the product of unauthorized generative-AI use, despite a purported firm policy against it.

This was an original disciplinary proceeding by the Ninth Circuit itself rather than an appeal from a lower court. After the court denied a joint motion to submit the case on the briefs, Sethi filed a “Motion to Correct,” recharacterizing the two nonexistent cases as “typographical errors” and substituting two real but unrelated cases (Udo v. Garland (9th Cir. 2022) 32 F.4th 1198 and Lai v. Holder (9th Cir. 2014) 764 F.3d 1098) that did not support the propositions asserted. At oral argument, Rounds (appearing in Sethi’s place) attributed the errors to “copy and paste” mistakes and three times categorically denied that generative AI was used — only later conceding under questioning that AI use was “possible.” The court then issued an Order to Show Cause why the attorneys should not be sanctioned, suspended, or disbarred. The attorneys’ Response ultimately conceded it was “more likely than not” that the errors resulted from unauthorized AI use by their Brief Writers.

The panel imposed discipline. It sanctioned Sethi and Rounds $2,500 each, suspended both from practice before the Ninth Circuit for six months, ordered them to notify clients, opposing counsel, presiding judges, and every attorney in their firm, required a perjury-backed AI-disclosure-and-verification statement in all future filings for two years, and directed the Clerk to forward the order to the State Bar of California.

In the published case of Lnu, et al. v. Blanche, Acting Attorney General, (U.S. Court of Appeals, Ninth Circuit, June 3, 2026) No. 24-4790, the 9th Circuit did not sanction the attorneys merely for using generative AI, which is not inherently unethical. (See Noland v. Land of the Free, L.P. (2025) 114 Cal.App.5th 426.) The rules, the court explained, are violated not at the point of research and drafting but at the point of signing and filing. Whether a fabricated citation comes from an AI tool or “his own natural intelligence,” the procedural and ethical rules apply with equal force.

Sethi’s signing and filing of briefs with nonexistent cases, misattributed quotations, and gross misrepresentations violated the requirement that contentions be supported by citations to authority (Fed. R. App. P. 28(a)(8)(A)), his duties of competence and diligence (Cal. R. Prof. Conduct 1.1, 1.3), and his duty to present only meritorious claims (Cal. R. Prof. Conduct 3.1(a)(2)). The court emphasized that a signature is an attestation that the signer has personally reviewed and is responsible for the filing’s accuracy, an obligation that cannot be delegated to subordinates or AI. It relied heavily on Noland, which held that attorneys must personally read and verify every citation, and noted that a fabricated opinion is not “existing law.” (Citing Mata v. Avianca, Inc. (S.D.N.Y. 2023) 678 F. Supp. 3d 443.) It rejected the excuses that other real cases might support the same propositions and that the citations went to minor points, observing that it is counsel’s job — not the court’s — to find supporting authority.

The more serious failing, and the reason for the suspension, was the repeated lack of candor (Cal. R. Prof. Conduct 3.3(a)(1)). The court found that no plausible typographical or copy-paste error could transform the real cases into the hallucinated citations, and inferred that the attorneys knew the “typographical error” explanation was false as early as the Motion to Correct. Rounds’s flat denials of AI use at oral argument, followed by his concession that AI use was “possible,” supported an inference of actual knowledge of falsity; the court stressed that candor requires admitting uncertainty, not just disclosing known facts. The court also faulted Sethi for a later “Notice of Errata” in another case that swapped out fabricated citations without disclosing that the originals were hallucinations. The duty of candor, the court held, requires an attorney who discovers a hallucination to promptly alert the court and opposing counsel, describe the nature of the error, and disclose its source. Had the attorneys done so candidly at the outset, lesser sanctions might have sufficed; the gravity of the discipline was owed to their repeated failure of candor.

In explaining the risks, the court drew on empirical research showing that even legal-specific AI tools from Westlaw and Lexis produced hallucinations — including subtle “inaccuracies” that misstate holdings rather than outright fabrications — in a significant share of queries, warning that inaccuracies may prove more dangerous because they are harder to detect. (Citing Magesh et al., Hallucination-Free? Assessing the Reliability of Leading AI Legal Research Tools (2025) 22 J. Empirical Legal Stud. 216.)

IAIABC NextGen Awards Recognize 7 WorkComp Leaders

The International Association of Industrial Accident Boards and Commissions is a not-for-profit association representing government agencies charged with the administration of workers’ compensation systems as well as other workers’ compensation professionals in the private sector. Its mission is to find solutions to reduce harm and aid recovery from occupational injuries and illnesses.

The IAIABC NextGen Awards recognize talented and transformative young professionals under the age of 40 who are having a positive impact in their organizations and the workers’ compensation industry. For the 2026 IAIABC NextGen Awards, seven recipients were selected from a pool of outstanding nominees.

“It was such a pleasure to learn all about the class of 2026 IAIABC NextGen Award recipients. These young leaders, the tenth class of NextGen winners since we started the program, are transforming the workers’ compensation space every day. The future of workers’ compensation is bright, and we look forward to sharing these rising star’s stories over the next year,” says Heather Lore, IAIABC Executive Director.

The IAIABC congratulates the recipients of the 2026 IAIABC NextGen Awards:

– –  Caitlin Breitbach: Small Business Ombudsman for Workers’ Compensation, Oregon Department of Consumer and Business Services
– –  Ashley Butcher: Team Business Leader, SFM Mutual Insurance Company
– –  Cole Garrett: Deputy General Counsel, Illinois Workers’ Compensation Commission
– –  Aubree Herrin: Training Development Analyst, Ohio Bureau of Workers’ Compensation
– –  Blair Ilsley: Supervisor of Provider Education, Colorado Division of Workers’ Compensation
– –  Harsh Patel: Data Architect, Business Intelligence, Saskatchewan  Workers’ Compensation Board
– –  Brock Perkes: Senior Director, Client Success, Enlyte

In addition to the NextGen winners, the IAIABC is also proud to recognize 2 finalists and 9 honorable mentions whose work is helping to progress and elevate the workers’ compensation industry.

2026 Finalist Nominees

– –  Thomas Travaglia,  Verisk
– –  Jaycee Verbeem,  Saskatchewan Workers’ Compensation Board

2026 Honorable Mention Nominees

– –  Nicole Davidson, The Black Car Fund
– –  Josie Flores, NCCI
– –  Maison Horton, Enlyte
– –  Derek Jackson, Workplace Safety and Insurance Board of Ontario
– –  Caitlyn Jekel, Washington State Department of Labor and Industry
– –  Claire Korte, Kansas Department of Labor, Workers’ Compensation Division
– –  Alex Reynolds, Colorado Division of  Workers’ Compensation
– –  Justin Schwark, Saskatchewan Workers’ Compensation Board
– –  Michael Solheid, Minnesota Department of Labor and Industries      

The IAIABC will share the NextGen Award recipients’ stories throughout the year, including as part of the IAIABC 112th Convention September 28-30, 2026, in Spokane, Washington. NextGen Award recipients will also be profiled in a special edition issue of Perspectives, the IAIABC’s digital publication.

Over the ten years of the IAIABC NextGen Awards, 75 individuals have been recognized with a NextGen Award. Visit www.iaiabc.org/nextgen-awards for more information about this year’s and past NextGen recipients.

FAA’s Arbitration Exemption Extended to “Last-Mile” Delivery Drivers

This case concerns the reach of the Federal Arbitration Act’s (FAA) exemption for transportation workers. While the FAA generally requires courts to enforce private arbitration agreements, Section 1 (9 U.S.C. § 1) provides that “nothing” in the statute may be used to compel arbitration in disputes involving the “contracts of employment” of “seamen, railroad employees, or any other class of workers engaged in foreign or interstate commerce.”

Flowers Foods, Inc. — one of the nation’s largest producers of packaged baked goods, with bakeries in 19 states — distributes its products in part through franchisees who buy distribution rights for specific geographic territories. Angelo Brock is one such franchisee serving the Denver area. He picks up Flowers’s products from a warehouse in Colorado and delivers them to local stores entirely within the state, never crossing state lines and never interacting with vehicles that do.

In 2022, Brock sued Flowers in federal district court, alleging the company had underpaid him and other distributors in violation of federal and state law. Brock had signed a distribution agreement promising to arbitrate any disputes, so Flowers moved to compel arbitration.

The federal district court denied Flowers’s motion to compel arbitration. The Tenth Circuit Court of Appeals affirmed the district court in Brock v. Flowers Foods, Inc. (10th Cir. 2024) 121 F.4th 753, resting its decision on Section 1. It reasoned that Brock belonged to a class of workers engaged in interstate commerce, so the court lacked authority to compel arbitration. Although the court acknowledged Brock neither crossed state lines himself nor interacted directly with those who did, it held those facts were “not dispositive.” What mattered was that Brock’s intrastate route formed a constituent part of the interstate journey of Flowers’s goods from out-of-state bakeries to their retail destinations.

Flowers petitioned the United States Supreme Court for certiorari on a single question: whether a worker can qualify under the Section 1 exemption if he never crosses state lines and never interacts with vehicles that do. The Supreme Court granted review.

The Supreme Court affirmed the Tenth Circuit’s judgment in a unanimous opinion delivered by Justice Gorsuch in Flowers Foods, Inc. v. Brock, No. 24-935 (May 2026). It held that a worker who transports goods on an intrastate leg of an interstate journey can qualify for the Section 1 exemption without crossing state lines or interacting with vehicles that do. The Supreme Court rejected Flowers’s proposed bright-line rule — that a worker must either cross state lines or interact with a vehicle that does — on three grounds.

Statutory text. When the FAA was enacted in 1925, to “engage” meant to take part in, be employed in, or be involved in something, and “interstate commerce” was understood to include transporting goods “between points in one state and points in another state.” That definition encompasses intrastate activity: a continuous carriage may begin in one state and end in another even though much of the journey occurs within a single state. Nothing in those terms requires crossing state lines or touching a border-crossing vehicle. The Court illustrated the point with a hypothetical involving three drivers relaying a shipment across a state border — under Flowers’s rule, only the driver who physically crossed the line would be covered, even though each played a direct and necessary part in moving the goods between states.

Historical precedent. The Court drew on a line of older cases interpreting the meaning of being “engaged in commerce between the States.” In The Daniel Ball (1871) 77 U.S. (10 Wall.) 557, the Court held that a steamer operating entirely within Michigan was engaged in interstate commerce because it carried goods destined for, or arriving from, other states; the use of several independent agencies, some operating entirely within one state, did not change the character of the transaction. The Court cited similar authority in Rearick v. Pennsylvania (1906) 203 U.S. 507, Rhodes v. Iowa (1898) 170 U.S. 412, and Norfolk & Western Railroad Co. v. Pennsylvania (1890) 136 U.S. 114.

Consistency with recent precedent. The Court placed the case as the fourth in a recent line broadly construing Section 1: New Prime Inc. v. Oliveira (2019) 586 U.S. 105 (the exemption covers independent contractors, not just employees); Southwest Airlines Co. v. Saxon (2022) 596 U.S. 450 (a cargo loader qualified despite not flying planes or crossing state lines); and Bissonnette v. LePage Bakeries Park St., LLC (2024) 601 U.S. 246 (a worker need not be in the “transportation industry” so long as the work plays a direct and necessary role in the flow of goods across borders). The Court reaffirmed that “engaged in” interstate commerce requires a direct, necessary, and active role, but held that such participation can occur without crossing state lines.

The Court acknowledged that its older precedents interpreted the Constitution’s Commerce Clause rather than Section 1, and clarified that the two are not coterminous — Section 1 reaches only transportation workers, a narrower category. (See Circuit City Stores, Inc. v. Adams (2001) 532 U.S. 105.) Still, cases using language identical or close to Section 1’s offered probative evidence of the statute’s original meaning.

Finally, the Court noted that Flowers had hinted at other reasons Brock might not qualify — that Flowers contracts with an independently operated company Brock owns, and that Brock takes title to the goods before reselling them, facts some lower courts have found relevant. But because Flowers staked its entire case on the cross-or-tag rule and did not ask the Court to decide the significance of those other facts, the Court declined to address them and confined its holding to rejecting the bright-line rule Flowers proposed.

Burbank Lab Owner Sentenced to 51 Months for Health Care Fraud

A Burbank man was sentenced to 51 months in federal prison for evading the payment of more than $11.2 million in federal taxes by using a shill to illegally collect Medicare reimbursement payments made to his blood-testing company, and to fraudulently obtaining nearly $100,000 in taxpayer-funded COVID-19 business relief.

Armen Muradyan, 60, was sentenced by United States District Judge John A. Kronstadt, who also ordered him to pay $15,158,033 in restitution. Muradyan pleaded guilty in August 2025 to one count of conspiracy to commit health care fraud, one count of wire fraud, and one count of tax evasion.

Muradyan owned and operated a Burbank-based blood testing laboratory called Genex Laboratories Inc. Medicare and bank records showed that Medicare paid millions of dollars in reimbursements to Genex for blood testing. The reimbursements were wired to bank accounts in the name of an individual identified in court documents as “L.S.” – Muradyan’s long-time friend to whom Muradyan had offered to pay $2,000 per month to pretend to be Genex’s owner.

Muradyan told L.S. that he needed him to submit Medicare enrollment papers to Medicare on Genex’s behalf because Medicare had banned Muradyan from submitting claims.

L.S. and Muradyan opened bank accounts for Genex in L.S.’s name, but which Muradyan controlled. L.S. neither owned nor operated Genex and visited the company’s Burbank office to collect his $2,000 monthly payment and to sometimes sign documents at Muradyan’s direction. Muradyan used the proceeds from the health care fraud conspiracy to pay the mortgage on a property he owned as well as to support his gambling habit and to pay personal expenses.

For the tax years of 2015 through 2023, Muradyan instructed L.S. to report Genex’s financial activity on L.S.’s personal income tax returns using documents that L.S. provided to his own tax preparer. The documents purportedly showed that Genex had minimal net profit or was operating at a loss, meaning the company had little or no income tax liability.

For the same period, Muradyan submitted income tax returns that reported none of Genex’s financial activity as his own and that he averaged an income of $40,000 per year. In fact, Muradyan personally received and used millions of dollars in Medicare reimbursements to support his own expensive lifestyle.

Muradyan also did not file tax returns for the years 2021 through 2023. In total, Muradyan’s unreported federal taxable income was approximately $23,915,762, resulting in a total federal income tax due and owing by him of approximately $11,236,356 plus prejudgment interest of $3,921,677.

In July 2020, Muradyan wired a false and fraudulent application for an Economic Injury Disaster Loan (EIDL) that was funded by federal taxpayers. On the application, Muradyan falsely stated that an entity, GenMed, employed multiple people and generated $800,000 in income for the year 2019. In fact, Muradyan knew GenMed employed no one and generated zero income for that year. The U.S. Small Business Administration (SBA) wired $99,900 to a bank account Muradyan controlled. He then used the money for personal expenses not permitted under the terms of the EIDL. Muradyan admitted he acted with the intent to deceive and cheat the SBA.

IRS Criminal Investigation, the FBI, and the United States Department of Health and Human Services Office of Inspector General investigated this matter. Assistant United States Attorney Mark Aveis of the Major Frauds Section and Trial Attorney Mahana K. Weidler of the Department of Justice’s Criminal Division prosecuted this case.

Arizona AG Sues Eight Major Health Insurers For Price Fixing

The Arizona Attorney General Kris Mayes filed an 83 page lawsuit against MultiPlan and several large health insurers, alleging they quietly built and operated a system that slashed payments to doctors and hospitals — and left Arizonans having to pay more for out-of-network care.

The lawsuit alleges that for years, MultiPlan and insurers Aetna, Cigna, UnitedHealthcare, Humana, Elevance, Molina, Centene, and Health Care Service Corp. relied on a shared algorithm to decide how much to pay for out-of-network care, which relied in part on their collective sharing of confidential, competitively sensitive claims payment information with and through MultiPlan.

Instead of competing or setting payments independently, they allegedly used the same formula and the same data, and delegated payment negotiation decisions to MultiPlan, resulting in extremely low payments across the industry that continued to decrease over time.

This lawsuit targets what the State characterizes as a decade-long buyer’s cartel in the out-of-network healthcare market. The suit draws a direct line to the 2009 Ingenix settlements — in which UnitedHealth Group and co-defendants paid hundreds of millions of dollars for similar algorithmic manipulation of UCR rates — and alleges that MultiPlan “picked up where Ingenix left off.”

Since at least 2015, MultiPlan (operating its “Data iSight” platform) allegedly recruited the nation’s largest commercial insurers into a coordinated arrangement to suppress out-of-network reimbursement rates. The mechanics of the alleged conspiracy are allegedly straightforward:

– –  Insurers fed proprietary claims and pricing data into MultiPlan’s centralized database — information that, in a competitive market, would be closely guarded competitive intelligence.
– –  MultiPlan’s algorithm used this pooled data to reprice every out-of-network claim by CPT code, producing a single fixed rate regardless of geography, provider quality, or market conditions.
– –  Every insurer in the arrangement followed MultiPlan’s pricing output rather than setting reimbursements independently, effectively eliminating price competition among buyers.
– –  Each artificially low payment was fed back into the algorithm, creating a self-reinforcing downward ratchet on reimbursement rates year over year.
– –  MultiPlan’s fee was calculated as a percentage of “savings” generated — meaning its financial incentive was structurally aligned with paying providers as little as possible.
– –  The complaint notes that MultiPlan’s CEO publicly touted a “record quarterly achievement” in Q3 2024 — a $6.4 billion reduction in payments to healthcare providers.
– –  The State alleges that 81% of the out-of-network commercial market is covered by MultiPlan client-payors, giving providers no practical alternative but to accept suppressed rates or forgo those patients entirely.

The complaint identifies three classes of victims:

– –  Providers: Systematically underpaid at rates a 2020 New York State Comptroller study found to be 1.5 to 49 times below UCR rates for 35% of analyzed service codes; rural providers and mental health clinics are described as particularly impacted.
– –  Patients: PPO enrollees who paid higher premiums specifically for out-of-network flexibility were left with unexpected balance bills when insurers reimbursed at suppressed algorithmic rates. The State alleges the scheme was not disclosed to consumers.
– –  Employers and Self-Funded Plans: Employers offering PPO plans and administering self-funded plans through MultiPlan-participating insurers were also subjected to the artificially managed pricing structure.

The lawsuit is based upon two alleged Causes of Action.  Count I — Arizona Uniform State Antitrust Act (A.R.S. § 44-1402): The complaint alleges a per se illegal horizontal conspiracy among competing buyers to fix prices. The relevant market is defined as out-of-network healthcare services covered by commercial and self-funded plans (excluding No Surprises Act-covered emergency services). Civil penalties up to $150,000 per violation are available. Count II — Arizona Consumer Fraud Act (A.R.S. § 44-1522): Insurers allegedly misrepresented the value and nature of PPO coverage by marketing “flexibility” and “freedom” in provider choice while concealing that a third-party algorithm — not the insurer — was determining provider payment rates. Civil penalties up to $10,000 per willful violation apply.

The State of Arizona seeks: (a) full restitution to harmed patients, providers, and employers; (b) disgorgement of defendants’ ill-gotten gains; (c) a permanent injunction barring participation in the MultiPlan arrangement and requiring each defendant to independently establish its own out-of-network rate methodology; (d) civil penalties under both statutes; and (e) attorneys’ fees and investigation costs. A jury trial has been demanded on all triable issues.

The complaint references MultiPlan’s nationwide operations and notes that the same tool produces identical suppression in every state. Other state attorneys general may follow Arizona’s lead, particularly given the AG’s explicit reference to the Ingenix settlements as a template.

Massachusetts AG Sues UnitedHealthcare For Alleged $100M Fraud

Massachusetts Attorney General Andrea Joy Campbell filed lawsuit against UnitedHealthcare Insurance Company, d/b/a UnitedHealthcare Community Plans of Massachusetts (United), alleging the company falsely manipulated the health status of MassHealth members enrolled in its Senior Care Options (SCO) plan to secure higher payments from the Commonwealth. The complaint estimates that the scheme defrauded MassHealth, the state’s Medicaid program, of at least $100 million.

MassHealth’s SCO program serves eligible members age 65 or older living in designated service areas across Massachusetts. Enrollees must receive a comprehensive in-home clinical assessment to determine the member’s health status and assign them one of three levels of care, ranging from least serious and lowest payment rate (Level 1) to most serious and highest payment rate (Level 3). United is the largest provider of SCO plans in Massachusetts.

The Attorney General’s Office (AGO) alleges that United manipulated the health statuses of its members to increase profits in three principal ways. First, United submitted assessments of members in the United SCO Plan that led to their classification as Level 2, which is reserved for members with behavioral health or substance use disorders. United classified members by identifying, in its submissions to MassHealth, that members had diagnoses like depression or anxiety, even though those members lacked any corresponding diagnosis or treatment associated with behavioral health or substantive use disorders.

Second, the AGO further alleges that United improperly assessed many members in the United SCO Plan with health conditions satisfying Level 3, reserved for members with the most serious health conditions, even though those members did not qualify for Level 3 services. Beginning in 2018 and continuing into 2019, United became aware through a series of internal reviews that many of its members at Level 3 had been improperly classified. United never disclosed to MassHealth that it had been improperly paid at higher rates for these members prior to their being downgraded, nor has it repaid MassHealth for any of the improperly inflated payments United received while the members were incorrectly classified at Level 3.

Third, United submitted assessments to MassHealth for members in the United SCO Plan that represented that those members needed daily skilled nursing services. Despite these representations, most of those members did not need or receive daily skilled nursing services. As a result, United received higher payments from MassHealth for these members than it should have.

The AGO alleges that these were intentional failures, the result of a “growth at all costs” strategy employed by United that incentivized and encouraged its field nurses to code MassHealth members as sicker or less able than they were.  

UnitedHealthcare called the complaint “meritless,” saying it doesn’t accurately describe their Senior Care Options program, which they say helps seniors with complex care meet their individual health needs.

This matter is being handled by Assistant Attorneys General Kevin O’Keefe and Mary-Ellen Kennedy, Senior Data Scientist William Welsh, Senior Healthcare Fraud Investigator Christine Barker, and Investigator Rachel Wiesler, all of the AGO’s Medicaid Fraud Division. MassHealth provided substantial assistance with the investigation.

The AGO’s Medicaid Fraud Division is a Medicaid Fraud Control Unit, annually certified by the U.S. Department of Health and Human Services to investigate and prosecute health care providers who defraud the state’s Medicaid program, MassHealth. The Medicaid Fraud Division also has jurisdiction to investigate and prosecute complaints of abuse, neglect and financial exploitation of residents in long-term care facilities and of Medicaid patients in any health care setting. Individuals may file a MassHealth fraud complaint or report cases of abuse or neglect of Medicaid patients or long-term care residents by visiting the AGO’s website.  

The Massachusetts Medicaid Fraud Division receives 75 percent of its funding from the U.S. Department of Health and Human Services under a grant award totaling $6,458,176 for federal fiscal year 2026. The remaining 25 percent, totaling $2,152,724 for FY 2026, is funded by the Commonwealth of Massachusetts.