The California Attorney General has sent a guidance letter, dated August 10, 2026, to city attorneys, mayors, city managers, county counsel, and county administrative officers statewide, laying out local governments’ legal obligations to include people with disabilities in emergency planning, response, and recovery. The letter, issued by the Civil Rights Enforcement Section of the California Department of Justice, comes as Bonta’s office says it continues to receive complaints that the needs of Californians with disabilities are being overlooked in wildfire, earthquake, and other emergency planning across the state.
The letter’s central legal point is that accommodations for people with disabilities cannot be an afterthought handled case-by-case once a disaster hits. Citing a 2011 federal district court order against the City of Los Angeles and a similar 2013 ruling against New York City, the letter states that ad hoc accommodations requested only at the time of an emergency are “both legally inadequate and practically unrealistic.” Instead, under Title II of the Americans with Disabilities Act (42 U.S.C. § 12101 et seq.) and Section 504 of the Rehabilitation Act (29 U.S.C. § 794), local governments must affirmatively anticipate the needs of residents with disabilities and build accommodations into emergency plans in advance, covering notification, evacuation, transportation, sheltering, and reintegration into the community. The letter traces this obligation to the Ninth Circuit’s 1996 decision in Crowder v. Kitagawa, which held that a facially neutral state policy can still deny meaningful access under the ADA if it disproportionately burdens people with disabilities.
The letter also flags a liability point some local governments may overlook: public entities remain legally responsible for disability discrimination committed by the private and nonprofit organizations they rely on during emergencies. Under federal regulations, Title II’s obligations attach to third-party contractors providing government services, so a city that contracts with a nonprofit to distribute recovery information can be held liable if that nonprofit’s services, physical location, or communications are not accessible.
Beyond the ADA and Section 504, the letter catalogs a lengthy list of other applicable laws local officials should know: California Government Code section 11135, which bars disability discrimination by recipients of state funding and was amended by regulation in 2024; the California Emergency Services Act (Gov. Code, §§ 8550–8668) and its implementing Standard Emergency Management System regulations; Education Code requirements that school districts include disability adaptations in their Comprehensive School Safety Plans; federal closed-captioning rules that now extend to internet-based streaming, meaning emergency video posted to a public entity’s website may need captions; and a Government Code requirement that 911 dispatch centers have equipment able to serve callers with hearing disabilities.
The bulk of the letter is a detailed, practical planning checklist organized around four phases. On communication, it recommends redundant alert methods beyond cell phone alerts (including door-to-door notification), advance arrangements for sign language interpreters and real-time captioning, and pre-drafted plain-language evacuation instructions free of jargon and acronyms. On evacuation, it calls for identifying accessible transportation resources in advance, planning for residents in high-rise buildings without elevator access during outages, and partnering with organizations like Centers for Independent Living that already know where residents with disabilities are located. On sheltering, the letter recommends assessing the physical accessibility of every pre-designated shelter site, stocking backup power for medical equipment like oxygen concentrators and electric wheelchairs, keeping refrigerated storage for medications, and training shelter staff on service animal rights and assisting with daily living activities. On reintegration, it recommends advance agreements with hotels to hold accessible rooms and coordination with social service providers to maintain continuity of care for displaced residents.
The letter closes by pointing local officials toward a substantial list of existing state and federal resources rather than requiring jurisdictions to build everything from scratch, including the California Governor’s Office of Emergency Services’ state emergency plan and its dedicated Integrated Evacuation Planning Guide for people with access and functional needs, the California Department of Rehabilitation’s disaster preparedness resources, and the U.S. Department of Justice’s ADA emergency planning guidance. The letter urges jurisdictions to involve people with disabilities directly in planning and training exercises, not merely as a “box to check,” and to consider hiring qualified outside experts to help build comprehensive plans. Questions about the letter can be directed to Michael L. Newman, Senior Assistant Attorney General for the Civil Rights Enforcement Section, which includes the department’s Disability Rights Bureau.
This summary is provided for general informational purposes only and does not constitute legal advice. Local governments and officials should consult the full guidance letter and applicable law directly, and may wish to consult legal counsel regarding their jurisdiction’s specific emergency planning obligations.