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Analysts Predict Obamacare Caused Comp Treatment Delays

Though parts of the Affordable Care Act have been in place since 2010, key reforms began on January 1, 2014. According to industry experts quoted in a Claims Journal article,,the ACA won’t affect the medical bill payment process; however, insurers will likely see an increase in the cost of medical care for auto accident patients, more subrogation liens from health insurers and the potential for delayed treatment in workers’ compensation claims.

According to a Travelers white paper, The ACA and its Potential Impact on the P/C Industry, some key ACA components expected to affect the P/C industry include:a 15 percent increase in demand for a fixed supply of healthcare services. A potential increase in costs in pharmacy and durable medical equipment (DME) taxes and assessments by 1.5 percent and 2.3 percent respectively. Enhanced electronic record keeping and sharing of medical data among providers.

Michele Hibbert-Iacobacci, vice president of information management and support for San Diego-based Mitchell International, has been with the company since 1994, since they acquired the property/casualty bill review company that she worked for at that time. She described Mitchell’s general predictions for the ACA’s impact on property/casualty lines and workers’ compensation in 2014. “We don’t see any changes in the way bills are paid. However, because of the extensive amount of population predicted that would be joining the health care system that didn’t have it before, it could impede patients from getting care as quickly as they do today,” said Hibbert-Iacobacci, emphasizing that for auto injuries, in particular, patients will flock to emergency rooms because they won’t be able to get in to see their primary care physician.

Another prediction, according to the Mitchell exec, is that subrogation is going to become an even bigger deal as more patients become insured. “Today, if you and I get in an automobile accident, we may go to the emergency room, if we have insurance, and usually we get referred to our primary care to start directing our care. They’re being paid by the healthcare [carrier], but the healthcare [carrier] is not going to tolerate that for a very long period of time. They’re going to want their money from the property/casualty insurer,” said Hibbert-Iacobacci. Auto is particularly vulnerable because there are policy limits for available just for medical expenses. “We will see that in auto, because auto has the money. They’ve got it there in their pocket. They plan on spending it, up to the policy’s limit, if need be, for the patient. It’ll just be more frequent than it ever was before. The carriers need to really have an expectation that their process of subrogation is going to take more time than it ever did before,”said Hibbert-Ioabacci.
Impact on Workers’ Comp Slow

As far as workers’ compensation, Hibbert-Iacobacci doesn’t think the ACA will have an immediate effect. “In workers’ comp, we do not see an immediate change initially,”she said. During the Casualty Actuarial Society’s (CAS) Ratemaking and Product Management Seminar held last year, Anne M. Petrides, a director and consulting actuary with Towers Watson, noted that greater access to healthcare could lower costs in workers’ compensation if it created a healthier workplace.

Ruth Estrich, chief strategy officer for MedRisk, a company that specializes in return to work treatment programs, thinks the ACA will impact workers’ compensation in two ways. Like Petrides, she said there could be a benefit if injured people turn to their healthcare provider instead of potentially claiming a work injury. On the flip side, Petrides said that if there was a provider shortage or delayed treatment, it could increase costs. Estrich said that if there is a provider shortage, treatment could take longer for the majority of workers’ compensation claimants. “Reducing access to primary physicians could have a significant impact on workers’ comp,” said Estrich. Estrich said that given the choice, primary care physicians will treat regular patients before workers’ compensation claimants. That’s due to the necessary authorization for treatment, fee schedules, litigious nature of those types of claims and the extensive paperwork involved.

Drug Shortages Persist

Despite efforts by the Obama administration to ease shortages of critical drugs, shortfalls have persisted, forcing doctors to resort to rationing in some cases or to scramble for alternatives, a government watchdog agency said on Monday. At the end of the day, this will translate to increases in medical costs for payment systems including workers’ compensation. According to the article in the New York Times, drug shortages have become an all but permanent part of the American medical landscape. The most common shortages are for generic versions of sterile injectable drugs, partly because factories that make them are aging and prone to quality problems, causing temporary closings of production lines or even entire factories. The number of annual shortages – both new and continuing ones – nearly tripled from 2007 to 2012.

The analysis by the United States Government Accountability Office, released Monday, was required by a 2012 law that gave the Food and Drug Administration more power to manage shortages. The watchdog agency was charged with evaluating whether the F.D.A. had improved its response to the problem, among other things. The accountability office concluded that the F.D.A. was preventing many more shortages now than in the past – 154 potential shortages in 2012 compared with just 35 in 2010 – but that the number of shortages has continued to grow.

“We are at a public health crisis when we don’t have the medicines to treat acutely ill patients and we don’t have the basics like intravenous fluids,” said Erin Fox, a drug expert at the University of Utah whose data was used in report. The most acute shortage now is that of basic I.V. fluids, she said.

The drug industry rarely spells out the precise reason for a shortage, citing its need to protect competitive trade information. Dr. Douglas C. Throckmorton, a senior F.D.A. official who deals with shortages, said in written testimony released on Monday that 66 percent of production disruptions that led to shortages were caused by quality problems and efforts to fix them.

The 2012 law required that drug companies provide the F.D.A. with a general reason, but Ms. Fox said that it was often not specific enough to understand what was driving the shortage.

Economic factors are also contributing to the shortages. Narrow profit margins are making some drug companies reluctant to invest in fixing old production facilities. Dr. Throckmorton compared aging drug facilities to an old car, which requires significantly more upkeep than a new one. Changes in Medicare reimbursement and the role of group purchasing organizations, which buy drugs on behalf of hospitals, could also be contributing, by further reducing prices.

The F.D.A. said in a statement that it is “committed to the prevention of new drug shortages and the resolution of ongoing drug shortages, which remain a significant public health issue in the United States.”

Comp Premium Rates Show Steep Increase in 2014

Workers’ compensation and commercial auto risks saw the steepest rate increases in January at +4% compared to the same month in 2013, but the commercial-lines market overall continued its moderating trend, according to MarketScout research summarized in PropertyCasualty 360. MarketScout officially listed January’s composite rate at +3%, the same as December, but CEO Richard Kerr notes, “If we were to post rate changes by fractional increments, you would see the actual increase at 2.55 percent, so the moderation trend continues.”

Recapping the previous year, MarketScout notes that 2013 began with a composite rate increase of +5 percent, moderated slightly in July,;ended up at +3 percent at year-end. For January, Kerr says, “Rates for five coverage classes declined 1% as compared to one year ago. No coverage classifications had a rate increase. By account size, half the accounts measured enjoyed premium reductions of 1%. By industry class, four out of seven were down 1%.” He explains, “Additional capacity, insurance-linked securities and a more stable economic environment (despite recent stock-market adjustments) are partly responsible for the moderating rate environment.”

Both workers’ comp and commercial auto saw 4% rate increases. BOP, general liability and umbrella/excess rates were up 3%. Commercial property, business interruption, professional liability and D&O rates were up 2%. Inland marine, EPLI, fiduciary, crime and surety risks all increased by 1%. Small accounts saw the steepest rate increases at 4%, medium accounts were up 3%, large accounts up 2% and jumbo accounts up 1%. By industry, risks in manufacturing, contracting, service and transportation all saw 4% rate increases. Habitational risks were up 3%, public entity and energy risks were up 2%.

Personal lines rates also moderated in January, up by 2% year-over-year compared to 3% in December. Kerr says, “2013 was a good year for personal lines insurers. We expect continued aggressive pricing, but that will be geographically modified as appropriate. Coastal homeowners continue to enjoy competitive rates because of the lack of windstorm activity in 2013, despite Superstorm Sandy.” For January, he adds, “Homes under $1 million in value were assessed a 2% increase, while high-value homes paid an additional 4%. Both metrics were down 1 percentage point from December 2013.” Automobile and personal articles were both increased by 2%, a slight reduction for personal articles and the same rate for automobile.

WCAB Says SB 863 Entitles Employer to Expedited Hearing on MPN Issues

On September 9, 2013, applicant, Eun Jae Kim, filed an Application for Adjudication of Claim alleging that she sustained cumulative industrial injury to her back and other body parts while working for B.C.D. Tofu House, Inc. (BCD) as a waitress manager. The employer asserted that upon receipt of the claim a “complete MPN package” was sent to applicant on September 18, 2013. However, on September 19, 2013, the next day, a letter was sent to the employee denying liability “as there is no policy in effect at the time of alleged injuries” and also because there was no “medical proof to substantiate whether your alleged injuries were due to your employment with BCD Tofu House.” Notwithstanding the denial letter, a delay notice was sent to applicant on September 30, 2013. The delay letter identified “Dr. David Heskiaoff” as primary treating physician, but did not schedule an initial medical evaluation. The next day on October 1, 2013 she was “informed that defendant” had selected Richard Feldman, M.D., as her new primary treating physician and had scheduled an initial evaluation for October 23, 2013.

Applicant at some point thereafter identified non-MPN physician Gabriel Rubanenko, M.D., as her primary treating physician. A WCJ found that that an expedited hearing was “not appropriate” to address defendant’s provision of medical treatment through its MPN because the case was not admitted. As a result, the defendant filed a Declaration of Readiness to Proceed on October 11, 2013, with the following statement: “Claim is in delay mode. Applicant has been advised of treatment within the MPN. Defendant is attempting to provide medical tretment [sic] within the delay period, within the MPN. Applicant’s attorney has selected a non-MPN physician as primary treactmng [sic] physician. Defendant seeks an order for treatment and transfer of care into the MPN, and an order regarding no liability for non-MPN treatment with Dr. Rubanenko.”

An expedited hearing was calendered for November 13, 2013, and the attorneys for applicant and defendant appeared at that time. However, the expedited hearing did not go forward. Instead, the case was ordered off calendar by the WCJ, who wrote on the Minutes of Hearing: “As of 11/13/13 defendant confirms that case is not admitted. Not appropriate for [Expedited Hearing].” The employer filed a Petition for Removal. In his Report, the WCJ confirms that the case was taken off calendar “because the [d]efendant confirmed on the day of hearing that it had not admitted or denied liability for the alleged injury, and the 90-day time frame permitted [by section 5402(b)] to make such a decision had not yet elapsed.” The logic was that Rule 10252 of the Rules of the Court Administrator, which provides that a party is entitled to an expedited hearing and decision on the issue of “the employee’s entitlement to medical treatment pursuant to Labor Code section 4600” when “injury to any part or parts of the body is accepted as compensable by the employer.” (Cal. Code Regs., tit. 8, § 10252.) In sum, the WCJ reasoned that Court Administrator Rule 10252 precluded an expedited hearing on the issue of applicant’s medical treatment in the MPN because defendant had not accepted any part of the claimed injury as compensable even though the 90-day period allowed by section 5402(b) to make such a decision had not yet elapsed.

The WCAB granted the Petition for Removal in the case of Eun Jae Kim v B.C.D. Tofu House and Cypress Insurance Company and concluded that the WCJ erred by ordering the case off calendar instead of proceeding with the expedited hearing. The reasoning given by the WCJ in his Report for not conducting an expedited hearing on November 19, 2013 is incomplete because it does not take into account the amendment of section 5502(b)(2) by Senate Bill 863 to provide for an expedited hearing to address the question of, “Whether the injured employee is required to obtain treatment within a medical provider network…” The amendment to section 5502(b)(2) does not take into account the pre-existing Rule 10252, which requires that at least one part of the body be accepted as industrially injured in order to obtain an expedited hearing. However, to the extent the amendment to section 5502(b) is inconsistent with Rule 10252, the statutory provision prevails. The WCJ also did not address Rule 9767.6(c) of the Rules of the Administrative Director, which requires an employer to provide up to $10,000 of medical treatment within its MPN “until the date that liability for the claim is rejected.”

Section 4616.3(a), provides: “If the injured employee notifies the employer of the injury or files a claim for workers’ compensation with the employer, the employer shall arrange an initial medical evaluation and begin treatment as required by Section 4600.” Thus, section 4616.3(a), which is one of the MPN statues, requires a defendant to commence treatment within its MPN when the employer receives notice of the injury from the employee, even if the claim has not been accepted or denied and is within the 90-day delay period allowed by section 5402(b).

Accordingly, the WCAB found that the WCJ erred when he decided not to proceed with the expedited hearing on November 13, 2013 as requested by defendant. Instead, the WCJ should have conducted an expedited hearing to determine whether defendant had met its obligation to provide reasonable medical treatment through its MPN pursuant section 5402(c) and as described in Administrative Director Rule 9767.6(c), or whether defendant was liable for the reasonable cost of medical treatment self-procured by applicant.

Santa Barbara Bus Driver Convicted of Comp Fraud

District Attorney Joyce E. Dudley announced that Daniel John Sifuentez, age 31, pled guilty to one felony count of Insurance Code section 1871.4(a)(1), commonly known as Worker’s Compensation Fraud. Sifuentez was employed by the Metropolitan Transit District (MTD) as a bus driver.

An investigation conducted by the California Department of Insurance revealed that Sifuentez went to see his physician complaining of a back injury he received while working out in the gym. Three days later Sifuentez filed a claim with the MTD, fraudulently stating that he injured his back on the job. The investigation further revealed that Sifuentez again lied about his pre-existing back injury during his deposition regarding the claim, and told MTD coworkers that he disliked the MTD and “was going to get even with them.” Sifuentez received $5,386.89 in disability payments as well as $3,485 in medical benefits before the fraud was discovered and benefits were terminated. The investigation led to his arrest last July. He was charged with two counts of felony Workers’ Compensation fraud, two counts of insurance fraud, and one count of perjury.

“Filing a fraudulent Worker’s Compensation Claim or making a false or misleading statement which could affect the way the claim is handled is a felony,” noted Deputy District Attorney Gary Gemberling, who prosecuted the case. Gemberling continued, “Additionally, if someone is untruthful during a deposition about a material fact or intentionally fails to disclose a pre- existing injury or medical treatment, they can be prosecuted for Worker’s Compensation Fraud.”

CWCI Says Los Angeles is “Hotbed” for Comp Litigation

A new California Workers’ Compensation Institute (CWCI) analysis of closed and resolved work injury claims from accident years 2005 through 2010 finds that statewide, attorneys were involved in 11.6 percent of all claims (including medical-only cases), 38 percent of lost-time claims and 80 percent of permanent disability claims. The study also confirms that the area in and around Los Angeles remains a hotbed for California workers’ compensation litigation, especially compared to Northern California — including San Francisco and most of the Bay Area — where attorney involvement rates on lost-time claims are nearly 15 percentage points lower.

Medical-only claims make up about 75 percent of all California workers’ comp claims, but because less than 2 percent of them involve an attorney, and those that do account for less than 1 percent of workers’ comp benefits statewide, the Institute study focuses on a sample of 262,490 closed and resolved indemnity claims with 2005 through 2010 injury dates. These claims, all of which involved either temporary and/or permanent disability payments, accounted for $7.6 billion in total payments – nearly $7.1 billion in medical and indemnity benefits, and another $523 million in allocated loss adjustment expenses (ALAE). A total of 99,913 (38.1 percent) of these indemnity claims involved an applicant attorney, a defense attorney, or both, with paid benefits and expenses on those claims averaging $62,652 ($57,679 benefits + $4,973 ALAE ) which translates to $6.26 billion, or 82 percent of all payments in the indemnity claim sample.

Though the attorney involvement rate for closed and resolved indemnity claims statewide was 38 percent, as in past studies, litigation was more prevalent in the Los Angeles Basin, where 46 percent of all lost-time cases in Los Angeles County involved an attorney. The attorney involvement rate also was above the statewide level in Orange County, Ventura/Santa Barbara/San Luis Obispo Counties, and in the Inland Empire, though it was slightly below the statewide rate in San Diego. In comparison, attorneys were involved in 34 percent of similar cases in San Jose, which was the highest rate in Northern California, while the rate for rest of the Bay Area was 31.4 percent, well below the statewide rate. Limiting the analysis to just permanent disability (PD) claims, the study found attorney involvement rates ranging from a low of 75.2 percent of the Bay Area PD claims to 83.8 percent of the PD claims in Los Angeles County. The study also found Orange and Los Angeles Counties and the Inland Empire have the lowest closure rate for attorney involvement claims in the state, while average claim costs are among the highest.

CWCI has published more details, including regional data on attorney involvement rates, claim payments and closure rates in a report, “Attorney Involvement in California Workers’ Compensation, AY 2005-2010”, which is available to CWCI members and nonmember subscribers who log in to the Institute’s website at www.cwci.org.

DWC Announces Hearing on Hospital and Surgical Center Fee Schedule

The Division of Workers’ Compensation (DWC) has issued a notice of public hearing to revise the hospital outpatient departments and ambulatory surgical centers fee schedule (HOPD/ASC fee schedule).

The public hearing has been scheduled for 10 a.m., Tuesday, March 11, in the auditorium of the Elihu Harris Building, 1515 Clay Street, Oakland, CA 94612. Members of the public may also submit written comment on the regulations until 5 p.m. that day.

For services rendered before January 1, 2014, the pre-2014 Official Medical Fee Schedule (OMFS) physician fee schedule applied to all covered medical services provided, referred, or prescribed by physicians regardless of the type of facility in which the services were provided.

The OMFS HOPD/ASC fee schedule applies only to facility fees for emergency room visits performed in a hospital outpatient department and surgical procedures performed in a hospital outpatient department or ambulatory surgical center.

Facility allowances for non-surgical procedures and non-emergency room visits rendered to outpatients are determined under the pre-2014 OMFS physician fee schedule. These services include clinic services and diagnostic tests (other than tests that are payable under the OMFS for diagnostic laboratory services).

Given the outdated nature of the pre-2014 OMFS physician fee schedule and the newly adopted OMFS RBRVS-based physician fee schedule, DWC proposes to coordinate the HOPD/ASC fee schedule with the OMFS RBRVS-based physician fee schedule.
The HOPD/ASC fee schedule provides a default payment methodology and an alternative payment methodology for determining the maximum allowable amount for facility fees. Facilities may make an annual election to apply the alternative payment methodology to all of their claims.

Due to changes in licensing requirements of ASCs and the fact that the alternative payment methodology is rarely elected, the proposed amendment would eliminate the alternative payment methodology for services rendered on or after the effective date of the proposed amendments.

The notice, text of the regulations, and a RAND working paper analyzing the impacts of the proposed amendment can be found on the proposed regulations webpage.

Whittier Psychologist “Apologizes” for Fraudulent Comp Claims

A psychologist apologized in a Los Angeles federal court for defrauding the federal government with inflated and fraudulent workers compensation claims.

The indictment handed down June 8, 2011 charged clinical psychologist Arnold P. Nerenberg, co-founder of the Whittier-based World Legion of Power bodybuilding organization, with seven counts of mail fraud. The indictment alleged that from June 2000 through April 2008, he submitted fraudulent paperwork to obtain compensation for psychological conditions that were never diagnosed and were reimbursed for medical expenses that were never incurred. According to court documents, Nerenberg billed the U.S. Postal Service for nearly $1 million in bogus medical fees and received about half of that. Also charged in the case are two ex-postal workers, Lois L. Washington, 47, of Inglewood, and Cetric T. Fletcher, 51, of Long Beach. Fletcher allegedly pocketed more than $200,000 as a result of the scheme, while Washington allegedly made more than $145,000.

In some instances, Nerenberg allegedly billed the government for treatment sessions with Washington and Fletcher when records indicate the psychologist was out of the area or out of the country. According to court documents, one of his “patients” was actually an HSI undercover agent posing as a postal worker for whom Nerenberg secured disability pay from the Department of Labor based upon his claimed acute fear of dogs.

Nerenberg said he was grateful federal agents caught him. In an emotional speech, the 72-year-old told the judge he overbilled patients whose costs were covered by the government so he could treat those who could not pay. After his arrest, Nerenberg said a friend told him: “It’s too bad you got caught.” He said he disagreed. “I think it’s too bad I committed the crime. I’m grateful I got caught,” Nerenberg said. “I wanted to stop what I was doing, but I was caught in an inner struggle. … I was grateful for the vigorous federal intervention.”

In an agreement with prosecutors, Nerenberg pleaded guilty to one count of fraud. Six other counts were dismissed. He was sentenced to five years’ probation with the first 12 months on home confinement and electronic monitoring. He also must pay restitution of $172,754. The two ex-postal workers indicted with Nerenberg in the 2011 case reached plea agreements and were sentenced earlier to probation and restitution.

U.S. District Judge Christina A. Snyder said she considered letters from Nerenberg’s family and friends in deciding his sentence. The prosecutor, Assistant U.S. Attorney Rozella Oliver, said she was persuaded that there were mitigating factors weighing in Nerenberg’s favor. She agreed home confinement was an appropriate sentence. “Dr. Nerenberg has done far more good than harm,” said his attorney, who noted that former patients were in the courtroom to support him. She said he had suffered public humiliation and would probably lose his medical license. “My remorse is profound,” said Nerenberg, who spoke of his pain when agents went to interview his former patients. “They came to me for healing, and the harm that came to them – I just couldn’t face it,” he said, his voice breaking. Nerenberg said he is turning his life around, concluding, “I have not always lived with honor, but I will die with honor.”

The judge said she was impressed with Nerenberg’s remarks and felt he was sincerely sorry. “But this is a very serious crime, defrauding the government of $172,000, whether with good or bad intentions,” Snyder said. She then imposed his sentence.

The California Board of Psychology records do not reflect any disciplinary action against Nerenberg. His license is currently active.

Monterey County Sting Grabs Illegal Contractors

The promise of a large landscape project attracted six alleged unlicensed contractors to a Salinas undercover sting operation conducted on January 30, 2014, by the Contractors State License Board (CSLB) with assistance from Monterey County District Attorney’s Office investigators.

After giving bids that exceeded the legal $500 limit for unlicensed contracting, suspects were cited for illegal contracting and other charges and ordered to appear in Monterey County Superior Court.

CSLB’s Statewide Investigative Fraud Team (SWIFT) held the operation at a single-family home with a large, empty backyard where investigators requested bids for various landscaping projects. The highest bid received during the sting was $15,000 for new sod and related projects. Suspected unlicensed landscaping operators were found advertising on online bulletin boards, including craigslist.org.

“Professional landscapers are not like gardeners who usually don’t need a contractor license for maintenance or small, low-cost projects,” CSLB Registrar Steve Sands said. “You always should check CSLB’s website to see if the landscaper bidding on your job has an active contractor license that is in good standing.”

All suspects were cited on misdemeanor charges for contracting without a license (Business and Professions Code section 7028). In California, all home improvement jobs valued at $500 or more (combined labor and material costs) must be conducted by a company or person with a CSLB-issued license. First-conviction penalties for contracting without a license include up to six months in jail and/or up to $5,000 in fines. Penalties escalate with successive violations.

The six also were cited on a misdemeanor charge of illegal advertising (Business and Professions Code section 7027.1). State law requires contractors to place their license number in all print, broadcast, and online advertisements. Those without a license can advertise for jobs valued at less than $500, but the ad must state that they are not a licensed contractor.

Three phony contractors also were cited for requesting an excessive down payment (Business and Professions Code section 7159.5). The legal limit for down payments is 10 percent or $1,000, whichever is less. Often unlicensed contractors fail to obtain workers’ compensation insurance for their workers.

Suspects are scheduled for arraignment at 8:15 a.m. on March 13, 2014, in Monterey County Superior Court, 230 Church Street, Salinas

Reduction of Attorney Fee in Longshore Case Must State Specific Reasons

In this Longshore and Harbor Workers’ Compensation Act (LHWCA) case, Rick Carter injured his back and neck at work in 1991, and he has been permanently totally disabled since October 1, 1993. In 1996, the parties entered stipulations, and the ALJ awarded Carter disability and medical benefits based on those stipulations. In this protracted case, litigation has continued over disputes involving post award issues.

In the current dispute, Rick Carter appeals to the 9th Circuit Court of Appeals in California from the district court’s order awarding him $14,268.50 in attorneys’ fees and costs on his fee petition in the amount of $22,585.The district court’s selection of a blended hourly rate of $400, combined with its reduction in the number of compensable hours by almost half, from 60.9 to 35 hours, resulted in Carter receiving a 27 percent reduction in fees: from $22,585 to $14,268.50. Carter contends on appeal that the district court erred as a matter of law by reducing the fee award without sufficiently explaining its rationale for the reduction.

The panel in the published opinion of Carter v Caleb Brett LLC held that the district court erred as a matter of law by reducing the fee award without sufficiently explaining its rationale for the reduction. The panel vacated the district court’s order awarding attorneys’ fees and costs, and remanded for the district court to articulate the basis for its fee determination with greater specificity.

When determining a reasonable fee award under a federal fee-shifting statute such as the Longshore Act, a district court must first calculate the lodestar by multiplying the “number of hours reasonably expended . . . by [the] reasonable hourly rate.” This Circuit requires that courts reach attorneys’ fee decisions by considering some or all of twelve relevant criteria set forth in Kerr v. Screen Extras Guild, Inc., 526 F.2d 67 (9th Cir. 1975). The Kerr factors are (1) the time and labor required; (2) the novelty and difficulty of the questions involved; (3) the skill requisite to perform the legal service properly; (4) the preclusion of other employment by the attorney due to acceptance of the case; (5) the customary fee; (6) whether the fee is fixed or contingent; (7) time limitations imposed by the client or the circumstances; (8) the amount involved and the results obtained; (9) the experience, reputation, and ability of the attorneys; (10) the “undesirability” of the case; (11) the nature and length of the professional relationship with the client; and (12) awards in similar cases.

A mere statement that a court has considered the Kerr guidelines does not make a decision within the court’s discretion. Rather, the court must “articulate with sufficient clarity the manner in which it makes its determination.” While detailed calculations are not mandated, “something more than a bald, unsupported amount is necessary” to affirm an award of attorneys’ fees. As a general rule, a fee-awarding court that makes a substantial reduction in either documented time or authenticated rates should offer reasonably explicit findings.” The district court must also “explain how it arrived at its determination with sufficient specificity to permit an appellate court to determine whether the district court abused its discretion in the way the analysis was undertaken.”

The district court’s selection of a blended hourly rate of $400, combined with its reduction in the number of compensable hours by almost half, from 60.9 to 35 hours, resulted in Carter receiving a 27 percent reduction in fees: from $22,585 to $14,268.50. In its fee order, the district court identified the twelve Kerr factors and mentioned two that it considered most relevant: (1) “the disproportionate relationship between the amount of fees incurred($22.585.00) and the amount at stake in the litigation ($3,220.20)”; and (2) that “Carter [did] not bear primary responsibility for the fact that this matter became considerably more protracted than the ‘quick and inexpensive mechanism’ envisioned by the statute.” Beyond that very brief discussion, however, the district court offered no other analysis before concluding that “[u]nder the circumstances here, for purposes of fee-shifting, 35 hours of attorney time at a blended hourly rate of $400 is reasonable.”

The Court concluded that the district court did not explain its decision to reduce Carter’s fee request with sufficient specificity to allow it to review the reasonableness of the fee award.