The California Insurance Commissioner and Assembly Insurance Committee Chair Lisa Calderon announced new legislation to overhaul the FAIR Plan, strengthening claims handling, expanding coverage options, and improving transparency for wildfire survivors. The Make It FAIR Act enacts key reforms identified in the California Department of Insurance’s recent Report of Examination, which found the FAIR Plan had failed to comply with 17 critical recommendations related to financial condition, corporate governance, and consumer protections.
The Department’s Report of Examination – the most comprehensive review of the FAIR Plan in decades – revealed systemic problems that have left wildfire survivors struggling with delays, denials, and inconsistent claims decisions, particularly after the 2025 Los Angeles wildfires, the largest urban wildfire disaster in state history.
The Make It FAIR Act would improve coverage and claims handling by the insurance company-run FAIR Plan. The legislation would enact reforms outlined in a comprehensive Report of Examination completed last month by the Department. The comprehensive examination evaluated the FAIR Plan’s financial conditions, corporate governance, and controls to protect policyholders across 32 areas – finding that in more than half of them, the FAIR Plan had not started or fully implemented the Department’s recommendations. The legislation would require the FAIR Plan to make significant operational and governance changes to meet Californians’ needs, while market improvements take hold, such as:
– – Implementing a more comprehensive homeowners coverage option like other insurance companies. Current FAIR Plan residential policyholders must buy a separate insurance policy — at an additional cost — to have coverage for water damage, liability if someone is injured on their property, and other standard coverages. This is unacceptable, and the FAIR Plan has been fighting Commissioner Lara in court to prevent this change since 2019.
– – Hiring more staff to manage its increasing operational needs and workload as well as expeditiously address consumer claims and complaints.
– – Expediting policyholders in returning to the regular market by improving clearinghouse programs created by the State Legislature. The Department found only some insurance companies participate in the program, undermining the Legislature’s intent in creating the programs.
– – Adopting a three-to-five-year strategic plan, like other insurance companies, to anticipate changes in the market, improve policy handling, and assist people in leaving the FAIR Plan under Commissioner Lara’s Sustainable Insurance Strategy.
– – Improving transparency by providing public access to meetings and documents of the FAIR Plan’s Governing Committee and Subcommittees, including mandating the creation of an Annual Report discussing the year in review, governance updates, premium rate information, catastrophe response plans, strategic plans, and initiatives to enhance and improve policyholder service and related metrics.
– – Prioritizing policyholders’ resilience from climate change by adopting a formal climate risk assessment, while reporting climate-related financial risks in line with how more than 85% of the national insurance markets report risks based on the standards established through the National Association of Insurance Commissioners.
– – Creating a formal capital and liquidity management plan like other insurance companies to protect from unexpected events such as major wildfires or storms.
The Make It FAIR Act builds on reforms the Insurance Commissioner advanced after the Los Angeles wildfires, including new wildfire safety grants, expanded insurance discounts, faster claim payouts for survivors, extended non-renewal protections for businesses, stronger FAIR Plan financial safeguards, and modernized insurance laws to increase transparency and accountability.