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The Division of Workers’ Compensation (DWC) today announced that all DWC district offices except Eureka will accept in-person walk-through documents beginning September 6, 2022, pursuant to California Code of Regulations, title 8, section 10789.

Eureka is permanently a virtual office and walk-through documents should be brought to the DWC Santa Rosa district office.

In addition, effective September 6, 2022, DWC will no longer accept virtual walk-throughs in the Lifesize platform. Virtual walk-throughs were put in place due to the COVID-19 pandemic in 2021.

Pursuant to section 10789 of the regulations, DWC will now accept all walk-through documents in-person. Walk-throughs are available Monday through Friday, except on holidays when the Division’s offices are closed. Parties are reminded to follow all provisions of section 10789 when presenting a District Office with a walk-through request.

DWC will still accept by mail or e-filing any documents that are to be acted upon by a judge, including those that may otherwise be submitted by walk-through.

The decision to return to in-person walk-throughs is in line with Governor Gavin Newsom’s SMARTER Plan for the next phase of pandemic response.

DWC appreciates the community’s patience during this transition. If there are questions regarding this procedure, parties may contact the DWC call center at (909) 383-4522.